Work Flexibility: Hybrid or Onsite This role will embrace teamwork and collaboration, quality performance standards, professionalism and integrity to ensure that results are timely delivered in accordance with the project objectives and implementation plan. The Resource will cooperate with all the major functions of the Operations & Logistics department such as Customer Service Manager, Customer Service Supervisors, Customer Service Specialists, Asset Management, Warehouse, Kit Room to achieve “Best in Class” results for the assigned duties. Ensure all Compliance, SOX, FCPA and other policies and regulations are applied and followed during the execution of the project. Works under immediate supervision reporting to a CS Supervisor or CS Manager. Interface Activities: Electronic invoice check on Edicom portal Invoicing order entry on Internal tools Collaborate with CS supervisors and team to support customer alignment and complete EDI integration Support activities in the external portal (Edicom) to manage EDI order flow
Education
Requires a high school diploma or equivalent Commercial education as industry or office merchant or any equivalent desirable. Intermediate communication capabilities in English are essential (verbal and writing).
Experience
Desirable: Computer / Microsoft Office / ERP Skills (knowledge of Oracle ERP is a plus)
Experience
in Customer Service or IT roles is a plus Competencies & Behaviors Fluency in Italian and English, both written and spoken Excellent communication skills Strong internal drive and motivation to make a difference and add value to an organization Ability to work under pressure Positive, optimistic mindset Can-do attitude Personal responsibility Italy Pay Ranges: Italy: €9.600 EUR Annual If you’d like to learn more about the compensation associated with this opportunity, your recruiter will be happy to walk you through the details as you progress through the hiring process. Travel Percentage: 0% Stryker is one of the world’s leading medical technology companies and, together with its customers, is driven to make healthcare better. We offer innovative products and services in Orthopaedics, Medical and Surgical, and Neurotechnology and Spine that help improve patient and hospital outcomes. We are proud to be named one of the World’s Best Workplaces! For more information, visit: www.stryker.com Work Flexibility Remote – Role allows you to work the majority to 100% of time from an alternate workplace. These roles could have travel expectations, and you must work within the country of the job requisition location. Field-based – You can expect to regularly work a majority to 100% of time at customer facilities and has a set territory or expectation to travel within a set boundary. Almost all sales roles would likely be qualified as field-based. Onsite – Role is 100% located at a Stryker facility. Some ad hoc flexibility may be available depending on role, level, and job requirements. Manufacturing roles and any role that requires physical presence at the office would qualify under this category. Hybrid – You can expect to regularly work in both an alternate workplace and a Stryker facility. Roles that are partially remote or co-located would qualify as hybrid, and the expectation to be onsite would be defined and agreed upon by your manager/supervisor.