Newport News, Virginia Hiring Range $50,900.00 - $70,025.00/Annual Actual pay is determined based on job-related factors such as relevant experience, education, credentials, skills, internal equity, and business needs. Overview Manages, plans, organizes, coordinates and evaluates the revenue cycle process for the RHS retirement communities and nursing facilities. Assists in training, development and management of the facility business office liaisons (BOLs). What you will do Demonstrates responsible, dependable and reliable behavior by ensuring office responsibilities are performed according to standard and on a timely basis. Adheres to attendance policy. Ability to interpret accounting and financial reports. Issues, processes, reports and organizes capital authorization requests, invoices, travel and check requests. Enforces and follows Riverside's commitments and values. Promotes service excellence and focuses on process improvement to better serve our customers. Manages facility filing process and ensures that State Regulation's are met. Files are well maintained and accurate. Updates policies and procedures as needed and supervises staff in accordance with Riverside policies and procedures. Effectively manages supplies and departmental costs to remain within departmental budget. Provides a positive work environment and works effectively with both internal and external customers / departments. Manages direct reports and is responsible for management of team to include work assignments, training, and accessing productivity. Retains good employees within department when able. Listens to employee suggestions and properly addresses employee concerns. Exhibits professionalism, efficiency, competency and friendliness. Positively interacts as representative of Riverside. Meets with customers/employees/residents to see if complaints or issues can be resolved to ensure the highest level of service is provided. Motivates people and supports new policies/strategies and works with the Human Resource business partner. Responsible to coordinate a valuable orientation and on boarding for new employees. Responsible for effectively scheduling staff to include work assignments/rotations, employee training, back-up for absent employees and shift rotations. Schedules and conducts departmental meetings. Responsible for ensuring departmental goals are met.
Qualifications
Education
Bachelors Degree, Related Field (Preferred)
Experience
Administrative/Healthcare/Mental Health experience (Preferred) Supervisory experience (Preferred) Previous Business Office Manager experience in a senior living environment highly desired. To learn more about being a team member with Riverside Health System visit us at https://www.riversideonline.com/careers. If loving your work is important to you, consider a career at Riverside. By joining our team, you can make a difference in people's lives. Our mission is to care for others as we would care for those we love. We extend that sense of caring to every patient, resident and customer, as well as to each member of our team. We offer care at all stages of life, in hundreds of locations, giving you room to grow your career, along with great benefits and perks. At Riverside Health, your trust and safety are our top priorities. Unfortunately, job scams are on the rise across the country, and we want to help you feel confident in knowing what is — and is not — part of our hiring process. Learn more about how to recognize a legitimate Riverside job opportunity and what to do if you suspect a scam by visiting this site.