Ivy Tech Bloomington campus is searching for part time help to support the daily operations of the student run coffee shop and assist with the promotion of the Hospitality Program through social media and marketing activities. Typical Hours: 20 hours per week, including occasional evenings or special events as needed. This position pays $15.75/hr Position Summary The Hospitality Program Assistant supports the daily operations of the student-run coffee shop and assists with the promotion of the Hospitality Program through social media and marketing activities. This role provides students with practical hospitality, customer service, and business operations experience while helping create a welcoming environment for guests and increasing engagement with current and prospective students. Essential
Duties
and
Responsibilities
Coffee Shop Operations Manage the day-to-day operations of the student-run coffee shop. Open and close the coffee shop according to established procedures. Prepare and serve coffee, beverages, and light food items while maintaining quality and consistency standards. Provide exceptional customer service to students, employees, and community visitors. Monitor inventory levels and assist lab tech by providing information on what supplies and merchandise need to be purchased. Maintain cleanliness, organization, and food safety standards throughout the coffee shop. Operate and reconcile point-of-sale (POS) transactions and maintain accurate records. Assist with training and coordinating student workers and volunteers. Support coffee shop promotions, special events, and customer engagement activities. Social Media and Marketing Support Collaborate with faculty and staff to highlight program achievements and upcoming activities. Ensure social media content aligns with institutional branding and communication guidelines. General Program Support Assist with hospitality program events, recruiting activities, and community outreach efforts. Provide administrative support as needed, including organizing materials and maintaining records. Represent the Hospitality Program in a professional and positive manner. Perform other related duties as assigned. Position Summary The Hospitality Program Assistant supports the daily operations of the student-run coffee shop and assists with the promotion of the Hospitality Program through social media and marketing activities. This role provides students with practical hospitality, customer service, and business operations experience while helping create a welcoming environment for guests and increasing engagement with current and prospective students. Essential
Duties
and
Responsibilities
Coffee Shop Operations Manage the day-to-day operations of the student-run coffee shop. Open and close the coffee shop according to established procedures. Prepare and serve coffee, beverages, and light food items while maintaining quality and consistency standards. Provide exceptional customer service to students, employees, and community visitors. Monitor inventory levels and assist lab tech by providing information on what supplies and merchandise need to be purchased. Maintain cleanliness, organization, and food safety standards throughout the coffee shop. Operate and reconcile point-of-sale (POS) transactions and maintain accurate records. Assist with training and coordinating student workers and volunteers. Support coffee shop promotions, special events, and customer engagement activities. Social Media and Marketing Support Collaborate with faculty and staff to highlight program achievements and upcoming activities. Ensure social media content aligns with institutional branding and communication guidelines. General Program Support Assist with hospitality program events, recruiting activities, and community outreach efforts. Provide administrative support as needed, including organizing materials and maintaining records. Represent the Hospitality Program in a professional and positive manner. Perform other related duties as assigned. Ivy Tech is committed to supporting the well-being, growth, and financial security of our part-time employees. These benefits include: Health & Wellness Access to a comprehensive vision care plan with low-cost exams and allowances for glasses or contact lenses Employee Assistance Program offering no cost confidential counseling sessions, legal consultations, financial planning consultations, and other resources Financial & Retirement
Benefits
All employees can contribute pre-tax or post-tax dollars through payroll deduction to build retirement savings Educational
Benefits
Fee remission for employees, spouses, and legal dependents. For more information on Ivy Tech Benefits, visit https://careers.ivytech.edu/benefits. Ivy Tech Community College is an accredited, equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, national origin, marital status, religion, sex, gender, sexual orientation, gender identity, disability, age or veteran status. As required by Title IX of the
Education
Amendments of 1972, Ivy Tech Community College does not discriminate on the basis of sex, including sexual harassment in its educational programs and activities, including employment and admissions. Questions specific to Title IX may be referred to the College’s Title IX Coordinator or to the US Department of
Education
Office of Civil Rights. At Ivy Tech, you’ll be part of something bigger, where collaboration fuels innovation, learning is a shared journey, and meaningful goals become life-changing achievements. As Indiana’s only full-fledged community college, we’re deeply rooted in our mission to empower students, strengthen communities, and support one another every step of the way. No matter your role, you’ll be valued, supported, and inspired because here, people come first. Our faculty and staff are united by purpose, driven by passion, and proud of the difference we make together. Join a team where your work matters. Discover your potential. Make your impact. Ivy Tech is the largest singly accredited community college system in the nation. Providing education across Indiana, we motivate and inspire students as they pursue their futures. To achieve this, it takes a community of over 6,500 employees in 75 locations. Competitive benefits and professional development programs The most advanced technologies in our classrooms and training facilities Collaborative and innovative culture with a focus on creativity and employee belonging Commitment to adapting to meet Indiana's workforce needs and fostering a sustainable, inclusive workplace