At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world. This position reports to: Principal Technical Support Engineer __ In this role, you will support the development of hardware and software tools and procedures to ensure consistent and professional commissioning, diagnostics, and maintenance of Critical Power products (UPS, STS, power conditioning). You will analyze technical documentation and system behavior to provide guidance to software developers. You will test the tools at customer sites and in test environments. You will work with field service technicians to fully understand their workflows and identify opportunities to improve their performance. This role contributes to the Global Service Engineering team. The main stakeholders are the product R&D teams, service software developers, and field service engineers. You will join a newly formed, rapidly developing, globally focused team where you will be able to thrive. The work model for the role is: #LI-Hybrid You will be mainly accountable for: Analyzing technical documentation to support the developers writing programs that support the field service technician’s jobs. Testing new programs both in test areas and at customer site to ensure they work as expected. Engaging with service technician to train them on the tool and learn from their usage to improve the tool. Writing proposals for new Service applications, equipment, and methods. Qualifications for the role: A bachelor’s degree, diploma, or higher academic qualification in Electrical or Electronic Engineering. Several years of hands-on experience in commissioning, after-sales technical support, and advanced diagnostics of UPS, PCS, or energy storage solutions are beneficial. Experience in commissioning and troubleshooting mission-critical applications such as data centers, high-volume industrial facilities, and critical infrastructure installations would be a plus. Proficiency in both verbal and written English communication (B2 level or higher) Knowledge of any other language is a welcome asset. The ability to write clear and concise technical documents, reports, and field support procedures. A willingness to engage directly with clients and teams worldwide, with a travel commitment of up to 50%. What does ABB have to offer you? A versatile and varied full-time job of 40 hours within an international concern. ABB likes to invest in your development. We offer you education, training and growth opportunities. Furthermore, we offer you: a salary appropriate to your knowledge, experience and this position. a thirteenth month. 40 days off (27 holidays and 13 ADV). You have the option of converting part of your leave hours into salary. a lease car. an annual allowance for part of your sports subscription. a good pension scheme. a company phone and laptop. Are you interested in this world-class job? Then don't wait any longer and apply immediately. Register your CV and apply online at www.abb.nl by clicking on ‘Careers’ . The application process consists of 2 rounds of interviews. For questions, please contact Jacqueline Pereboom, Talent Partner, on 010 - 407 82 14 or soll@nl.abb.com. We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe. More about us ABB is a global technology leader in electrification and automation, enabling a more sustainable and resource-efficient future. By connecting its engineering and digitalization expertise, ABB helps industries run at high performance, while becoming more efficient, productive and sustainable so they outperform. At ABB, we call this ‘Engineered to Outrun’. The company has over 140 years of history and more than 105,000 employees worldwide. ABB’s shares are listed on the SIX Swiss Exchange (ABBN) and Nasdaq Stockholm (ABB). www.abb.com Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences. Ready to make an impact? Apply today or visit https://www.abb.com to learn more about the impact of our solutions across the globe. Why ABB Working at ABB gives you the opportunity to contribute to a healthier and more prosperous world. Add to your story by joining a passionate team, focused on pushing the boundaries of technology to drive performance, shape new business models and find new ways of working that benefit our customers, partners and society. We want you to be proud of being part of ABB. We care At ABB, we care about our people and their stories. We create safe, fair, equitable and inclusive working environments in which our people can succeed and develop, regardless of gender, ethnicity, sexual orientation or cultural, religious or social background. Diverse teams make us stronger. ABB is also committed to a high standard of integrity in everything we do. We grow We help our people succeed and develop, and we empower them to create their own careers at ABB. Our benefits, reward and development programs encompass a wide array of offerings. How to apply Do you want to shape the future, together with us? Get more insights into our recruitment process and find some helpful tips and tricks how to join the team. Make our story your story.