Littelfuse (NASDAQ: LFUS) is a diversified industrial technology manufacturing company shaping solutions for the safe and efficient transfer of electrical energy. Headquartered in Chicago, Illinois, USA, we serve customers across industrial, transportation, and electronics markets worldwide. With approximately 16,000 employees we design and manufacture innovative technologies that support electrification, energy efficiency, and advanced automation. Our global reach is matched by a culture that empowers innovation and long-term growth. Guided by our principles We Care, We Succeed With Our Customers, and We Own the Outcome, we work collaboratively, think boldly, and deliver solutions that move industries forward.
Job Summary
Littelfuse is seeking a Supervisor, Inside Sales – Distribution / Aftermarket (T&L) to lead the Inside Sales Representative (ISR) team supporting Distribution and Aftermarket customers. This role is responsible for driving team performance, ensuring excellent account coverage, strengthening customer relationships, and delivering high-quality sales support. The Supervisor will oversee quoting, pricing, customer support activities, and process execution while partnering with cross-functional teams to achieve business objectives and improve customer experience. About Your Role_ As Supervisor of the ISR team, you will: Lead, coach, and develop a team of Inside Sales Representatives supporting Distribution and Aftermarket accounts. Establish performance expectations, monitor KPIs, and drive accountability. Ensure consistent support and coverage for key customers, distributors, and aftermarket partners. Oversee pricing and quoting activities, ensuring accuracy and alignment with business strategy. Serve as an escalation point for customer concerns, complaints, and service issues. Promote efficient use of SAP and JDE systems for quoting, account management, and order support. Partner closely with Sales, Marketing, Product Management, Operations, and global teams to support customer needs and business priorities. Monitor sales performance, quoting activity, and key metrics to identify improvement opportunities. Support forecasting, reporting, and continuous process improvement initiatives. Foster a customer-focused, collaborative, and results-driven team culture. About You: Bachelor's degree in Business, Sales, Marketing, or a related field. 5+ years of experience in Inside Sales, Customer Service, Account Management, or Sales Support. Previous leadership, team lead, or supervisory experience.
Experience
supporting distribution and/or aftermarket customers, including key accounts. Strong knowledge of pricing strategies, quoting processes, and customer relationship management.
Experience
working with ERP systems such as SAP and/or JDE. Ability to collaborate effectively across functions and within a global organization. Strong communication, leadership, analytical, and problem-solving skills. Advanced Microsoft Excel skills; PowerPoint experience is a plus. A proactive mindset focused on delivering exceptional customer service and driving continuous improvement. Littelfuse is an equal opportunity employer committed to empowering every associate to make a difference — everywhere, every day. Artificial intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all final employment decisions will be made by a person #LI-VPGM Artificial intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all final employment decisions will be made by a person. Salary Range: $77,500 - $115,120 The salary offered will vary depending on your location, job-related skills, knowledge, and experience. At Littelfuse, we support employee growth and development. Guided by our culture principles, our teams work together to deliver value for customers and make a positive impact in the communities where we operate. We are an equal opportunity employer committed to fostering an inclusive workplace where everyone has the opportunity to grow and contribute. We offer competitive compensation and benefits, performance-based incentives, flexible work arrangements, and development opportunities. Our humble roots date back to 1927, where, in the back of a garage on Chicago’s northside, our founder, Edward Sundt, developed a small, fast-acting, protective fuse for use in sensitive test meters. Sundt wanted to call his new company producing these small fuses, “Little Fuse,” but wasn’t allowed to trademark two such common words. So, instead he went with the one-word, misspelled “Littelfuse.” For more than 95 years, Littelfuse has pioneered innovative products that help empower a sustainable, connected, and safer world. With the ever-evolving electrification and electronification of customer applications, our product technologies are closely linked to sustainable applications such as electric vehicles and EV charging infrastructure, renewable energy and energy storage, factory automation, power management and more. Throughout our history, our people have been the foundation of our success — and that remains true today. Now more than ever, our bright and talented people are a strategic advantage for the company. From the production line to the engineering lab, the office or distribution center, Littelfuse people are an important part of a diverse, talented team of the best and brightest in the industry. While Littelfuse has experienced tremendous growth in recent years, we still maintain a small-company, entrepreneurial approach where your efforts will drive our culture, our business, and the overall success of the organization. No matter where you work or what you do, your contributions will make a difference at Littelfuse — everywhere, every day. Littelfuse is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, and/or any other protected class under federal, state, or local law.