About the Role We are seeking a Senior Order Fulfillment Specialist to manage the end-to-end order fulfillment process, ensuring customer orders are processed accurately and delivered on time. This role works closely with customers, sales teams, manufacturing plants, warehouses, and logistics providers to coordinate order execution from order entry through shipment. Key
Responsibilities
Manage the complete sales order fulfillment process using SAP or similar ERP systems. Coordinate with manufacturing plants to monitor production schedules and committed delivery dates. Plan and track delivery and shipment schedules with warehouses and logistics partners. Liaise with customers, freight forwarders, and shipping agents regarding shipment arrangements and order status. Process order changes and communicate updates to customers and internal stakeholders. Support inventory planning and product distribution activities to ensure timely delivery. Prepare fulfillment, shipment, and order status reports.
Qualifications
Bachelor's degree in Business, Supply Chain, Logistics, or related field. 5+ years of experience in Order Management, Order Fulfillment, Customer Operations, Supply Chain, or Logistics.
Experience
working with SAP or similar ERP systems. Strong Microsoft Excel and reporting skills. Excellent coordination, communication, and problem-solving abilities. Good command of English. Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class. Job Applicant's Privacy Notice: Click on this link to read the Job Applicant's Privacy Notice At Carrier we make modern life possible by delivering groundbreaking systems and services that help homes, buildings and shipping become safer, smarter and more sustainable. We exceed the expectations of our customers by anticipating industry trends, working tirelessly to master and revolutionize them. Our team of approximately 56,000 dedicated individuals continues to mold industry standards by pursuing the latest research and developments to improve the lives of our customers. We’re constantly growing, seeking out talented, likeminded people who are committed to our primary duty: to be the world’s first choice in security, shipping and HVAC technology.