At First Advantage (Nasdaq: FA), people are at the heart of everything we do. From our customers and partners to our greatest advantage, our team members. Operating with empathy and compassion, First Advantage fosters a global inclusive workforce devoted to the diverse voices that make up our talent and products. Our team members empower each other to be their authentic selves and treat all with respect, integrity, and fairness. Say hello to a rewarding career and come join a leading provider of mission-critical background screening solutions to some of the most recognized Fortune 100 and Global 500 brands. What You'll Do As a Technical Product Manager, you will build, launch, and continuously improve products and features that create value for customers, candidates, and First Advantage. You will lead strategic initiatives across the full product lifecycle, including vision, roadmap planning, requirements, user stories, development, testing, integrations with First Advantage or partner systems, deployment, adoption, client satisfaction, and continuous improvement. This role combines a customer and market focus with the technical product management capabilities needed to deliver scalable, reusable solutions. Who You Are • Self-motivated and ready to roll up your sleeves, with the ability to lead work from concept through completion. • A strong cross-functional partner who can align Product, Engineering, Architecture, QA, Sales, Customer Success, Solutions, and external stakeholders around shared outcomes. • An innovator who sees gaps in processes, workflows, integrations, and user experiences as opportunities to improve. • A clear communicator who can translate business, customer, and technical needs into practical product requirements and customer solutions. • A lifelong learner interested in the intersection of healthcare, screening, identity, data, process, and technology. What You'll Do Serve as a key member of the Vertical Solutions team, working at the intersection of industry solutioning, implementation, and product strategy. Partner directly with customers and internal stakeholders across key industries to translate vertical-specific needs into scalable product strategies, requirements, and delivery plans. Collaborate with Development and cross-functional teams to build, integrate, and enhance assigned products using Agile methods, with a focus on improving client experience, scalability, reusability, repeatability, and growth. Own product planning, roadmap execution, development, launch, adoption, and lifecycle management for assigned vertical solutions, products, and capabilities. Work closely with Product and Vertical Solutions leadership to plan, coordinate, and deliver roadmap priorities aligned to industry needs and business milestones. Manage and prioritize the product backlog; define epics, themes, features, and user stories that translate vertical-specific customer needs into clear acceptance criteria. Partner with Engineering, Architecture, QA, Scrum Masters, Sales, Customer Success, Solutions, and other Agile delivery roles to coordinate execution for new vertical solutions, enhancements, and integrations. Collaborate with internal and external stakeholders to translate industry, customer, and business requirements into clear functional and technical requirements. Validate specifications with stakeholders to confirm alignment with articulated requirements and intended outcomes. Guide seamless, scalable integrations with First Advantage and partner systems, emphasizing reusable and repeatable product capabilities. Contribute to technical solution discussions that support vertical outcomes, including API design, SQL-based analysis, automation opportunities, system integrations, and event-driven architecture concepts where applicable. Document new features and communicate workflows, functionality, release impacts, and value to end users, go-to-market teams, and vertical stakeholders. Measure and analyze product performance, usage, client feedback, usability research, and market insights to identify opportunities to innovate and improve. Explore, evaluate, recommend, and apply appropriate technologies and approaches that support vertical solution outcomes and scalable product growth. Create clear documentation for complex assignments to support knowledge transfer and build expertise across teams. Collaborate with Sales, Customer Success, solution experts, technical experts, and partners across functions and geographies to present and position current and future vertical solution offerings. Provide product leadership aligned to North American market needs and support growth of the assigned vertical solutions portfolio. What You May Need to Be Successful Bachelor's degree in a business, technology, industry-focused, or related field, or equivalent practical experience. 6+ years of experience in Product Management, Technical Product Management, or a related role, including hands-on Agile product and software development experience. Practical experience managing product backlogs and translating business, customer, and industry needs into epics, features, user stories, and acceptance criteria. Strong technical fluency and the ability to engage credibly with developers, architects, quality teams, and other technical stakeholders. Familiarity with product and software development tools and methodologies, including Jira, DevOps tools, and Agile delivery practices. Strong listening, discovery, and question-based knowledge-gathering skills. Ability to synthesize quantitative and qualitative data from multiple sources, identify issues, draw conclusions, and recommend solutions. Excellent written and verbal communication skills, including the ability to present product designs, workflows, functionality, tradeoffs, and vertical solution value to internal and external stakeholders. Proven ability to self-manage, organize, prioritize, and drive results in a cross-functional, customer-facing environment. A user-centered and industry-aware mindset with a commitment to building secure, scalable, reusable, and intuitive product experiences.
Preferred Qualifications
Experience
with industry-specific products, customers, background screening, identity verification, or other regulated and data-sensitive solutions.
Experience
with APIs, SQL queries, automation, system integrations, or large-scale event-driven architectures that support configurable and reusable customer solutions. Demonstrated ability to create value through enterprise technology, data, integration, and application architecture principles that can be applied across industries and customer segments.
Experience
in a global or public-company environment. Curiosity, sound judgment, and willingness to experiment, iterate, and learn quickly. Why First Advantage is Your Next Big Career Move First Advantage is going through a technology transformation! We are looking for experts who are excited to work with advanced technologies and provide best-in-class user experience, drive the development and deployment of scalable solutions, and smoothly guide our agile teams and clients through meaningful changes as we continue to expand our impact. Additional benefits offered to our eligible people include: Ability to work remotely with occasional business travel Medical, Vision, Dental, and supplementary benefit plans 401k with an employer match, and an Employee Stock Purchase Plan (ESPP) Competitive and flexible Paid Time Off (PTO) and 8 paid company holidays Access to new tech and growth opportunities, and leaders who want to see you succeed! What Are You Waiting For? Apply Today! You have learned a little about us today – we want to learn about you! If you think this position and our company are a great fit for your areas of interest and expertise, tell us about you by applying now! The salary range for this position is approximately $125,000 - 170,000 base annually. This range reflects our good faith estimate to pay fairly as to what our ideal candidates are likely to expect, and we tailor our offers within the range based on the selected candidate’s experience, industry knowledge, technical and communication skills, and other factors that may prove relevant during the interview process We have great people here and are looking for more. Come join us! Follow us: Facebook Instagram LinkedIn X YouTube Equal Employment Opportunities at First Advantage First Advantage is an equal opportunity employer. We are committed to providing a workplace and recruitment process that is free from unlawful discrimination, harassment, and retaliation. Employment decisions at First Advantage are based solely on qualifications, merit, and business needs. We do not discriminate in any aspect of employment on the basis of race, color, national origin, ancestry, citizenship, religion, creed, sex, gender identity, gender expression, sexual orientation, marital or family status, pregnancy, age, physical or mental disability, medical condition, genetic information, veteran or military status, or any other characteristic protected by applicable law. First Advantage is a leading provider of global software and data in the HR technology industry. Enabled by its proprietary technology and AI, First Advantage’s platforms, data, and APIs power comprehensive employment background screening, digital identity solutions, and verification services. With a strong emphasis on innovation, automation, and customer success, First Advantage empowers 80,000 organizations to hire smarter and onboard faster. Headquartered in Atlanta, Georgia, First Advantage serves customers in over 200 countries and territories, modernizing hiring and onboarding on a global scale. For more information, please visit our website at https://fadv.com/. Ready to make an impact and shape the future of trust in the workplace? Explore opportunities and join our team. As an award-winning global leader in identity and workforce solutions, First Advantage delivers fast, reliable screening and ongoing monitoring at every stage of the employee lifecycle. Join us and help shape the future of trust, guided by our values: Authenticity Curiosity Integrity Teamwork Customer-inspired Be a part of the growth, innovation, and impact we’re building at First Advantage! Professional development opportunities, such as our award-winning SOAR program Generous Paid Time Off Program* Volunteer Time Off (VTO) Policy to encourage involvement in philanthropic activities* Competitive benefits (medical, dental, etc.)* Global Employee Assistance Program (EAP) available to all team members Opportunities to connect with colleagues across six Employee Impact Groups and participate in Employee
Experience
events throughout the year *Must meet hourly work requirement to be eligible Apply today to learn more about why we’re proud to say #WeAreFA!