Daily Operations Lead daily department huddles and operational meetings. Monitor production volumes and workflow throughout the day. Assign and balance work queues to maximize efficiency across Emergency Medicine, Hospitalist, and other supported service lines. Ensure productivity goals are achieved. Coordinate staffing, attendance, and PTO coverage. Manage workload distribution based on departmental priorities. Monitor inventory and aging to ensure timely account resolution. Partner with operational stakeholders supporting Emergency Medicine and Hospitalist revenue cycle functions to ensure timely issue resolution. Process Management Collaborate with operational leaders to standardize workflows, improve processes, and resolve operational issues impacting Revenue Integrity. Operational Reporting Report operational performance, trends, and key metrics by service line, including Emergency Medicine and Hospitalist operations. Core
Responsibilities
Responsible for: Operational oversight of Emergency Medicine, Hospitalist, and other assigned Revenue Integrity service lines Minimum
Qualifications
5+ years of experience managing Revenue Cycle Management (RCM) teams. 3+ years of leadership experience managing, coaching, and developing staff in a healthcare revenue cycle environment. Strong analytical, problem-solving, and decision-making skills. Excellent written and verbal communication skills, with the ability to collaborate across departments. Proficiency with Microsoft Office (Excel, Word, Outlook) and experience using healthcare revenue cycle systems.
Preferred Qualifications
Bachelor's degree in Healthcare Administration, Business Administration, or a related field (or equivalent combination of education and experience).
Experience
with physician practice revenue cycle operations, particularly Emergency Medicine and Hospitalist service lines. At Harris, we believe great people build great software. We offer an environment where employees are empowered to make a real impact, grow their skills, and shape their careers. Our teams enjoy a supportive, award‑winning culture, a casual and collaborative workplace, and opportunities to learn from a diverse group of businesses and industries. We are financially strong and proudly part of Constellation Software Inc. (CSI), the largest software company in Canada, providing long‑term stability alongside entrepreneurial autonomy. In addition to a competitive compensation and benefits package, we offer meaningful perks, flexibility, and—most importantly—a culture that values people, curiosity, and having fun while doing great work. Follow us on LinkedIn to learn more about our culture, values, and career opportunities. Harris is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Applicants who require a reasonable accommodation due to a disability may contact us by email at HarrisTalentAcquisition@harriscomputer.com. Accommodation requests may be made at any time. This email address is dedicated solely to accommodation requests and cannot be used to inquire about application status. Know Your Rights Poster EO 13496: Notification of Employee Rights under Federal Labor Laws Our commitment to fair and equitable hiring. As part of our recruitment process, we use artificial intelligence (AI) tools during the initial screening phase to help identify candidates whose qualifications most closely align with the requirements of the role. This technology supports efficiency and consistency in the early stages, but it never replaces human judgement. All subsequent evaluations and final hiring decisions are made by our recruitment professionals. AI does not make final hiring decisions.