At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you’re passionate about developing your career, while helping others along the way, come join the Broadridge team. We are seeking a hands-on Director, Change Management on our Procurement team to drive the continued rollout and adoption of enterprise Source-to-Pay (S2P) solutions across the procurement organization, including change management support for the Strategic Sourcing Group (SSG). This is a highly execution-focused role that partners closely with the VP and key business stakeholders to accelerate adoption, embed new ways of working, and ensure sustained value realization from deployed technology. Key
Responsibilities
Own day-to-day change execution across S2P initiatives Develop and deliver targeted communications to drive clarity, alignment, and engagement Design and facilitate role-based training for end users and suppliers Conduct impact assessments and translate into actionable plans Partner closely with procurement leaders to drive adoption and address resistance in real time Track adoption metrics and adjust approach to improve outcomes Serve as the primary point of contact for change across the program Change Management: Lead Change Management initiatives by demonstrating comprehensive understanding of Prosci methodology, to employ ADKAR systematic approach to adoption, communication, and training. Project Management: Align Change milestones with Broadridge PMO through regular updates and collaboration to establish milestones and communicate to executive steering committee. Employee Training: Facilitate, schedule, and organize stakeholder and role specific training. Organizational Skill: Demonstrate knowledge of Broadridge organization, Fintech companies and impacted stakeholders. Technical Expertise: Leverage understanding of procurement processes, procurement technology and sourcing models Leadership: Provide direction, identify change impact risks, and develop creative solutions to meet adoption goals. Management: Manage internal and external stakeholders, promoting collaboration garnering buy-in to strategic objectives. Communications: Coordinate enterprise-wide communications and align communication channels through stakeholder segmentation. Collaboration: Coordinate regular change update meetings with business leaders to create transparency across project while developing solutions to achieve objectives. What Success Looks Like: Strong user adoption and engagement across procurement workflows Clear, consistent communication across stakeholder groups Business teams confident in new processes and tools Minimal disruption to day-to-day operations Ideal Candidate Profile - Skills/Competencies: 7–12 years experience in enterprise change management, preferably in procurement or S2P environments Proven ability to operate independently and drive execution in a fast-paced environment
Experience
supporting ERP or cloud procurement platforms (e.g., Coupa, SAP Ariba, Zycus) Strong communicator who can influence stakeholders at all levels Hands-on execution, comfortable as a “player-coach” and change resource on a program Analytical/ Problem Solving Skills Proficient in Microsoft Office Suite Strong process management skills Project Management
Experience
Lean Six Sigma Process Mapping Expertise Ability to Create Standard Operating Procedures Strong team player, with the innate ability to build and maintain strong cross-functional relationships Bachelor’s degree from a four-year college or university in a related field (preferred). Change Management Certified A solid understanding of how people go through a change and the change process; experience with ADKAR is a plus. Compensation Range: The salary range for this position is between $140,000.00- $175,000.00 USD. Broadridge considers various factors when evaluating a candidate's final salary including, but not limited to, relevant experience, skills, and education. Bonus Eligibility: Bonus Eligible
Benefits
Information: Please visit www.broadridgebenefits.com for more information on our comprehensive benefit offerings for this role. #LI-CS2 We are dedicated to fostering a collaborative, engaging, and inclusive environment and are committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates do their best when they feel safe, understood, and valued, and we work diligently and collaboratively to ensure Broadridge is a company—and ultimately a community—that recognizes and celebrates everyone’s unique perspective. Use of AI in Hiring As part of the recruiting process, Broadridge may use technology, including artificial intelligence (AI)-based tools, to help review and evaluate applications. These tools are used only to support our recruiters and hiring managers, and all employment decisions include human review to ensure fairness, accuracy, and compliance with applicable laws. Please note that honesty and transparency are critical to our hiring process. Any attempt to falsify, misrepresent, or disguise information in an application, resume, assessment, or interview will result in disqualification from consideration. US applicants: Click here to view the EEOC "Know Your Rights" poster. Disability Assistance We recognize that ensuring our long-term success means creating an environment where everyone is welcome, where everyone's strengths are valued, and where everyone can perform at their best. Broadridge provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including sexual orientation, gender identity or expression, and pregnancy), marital status, national origin, ethnic origin, age, disability, genetic information, military or veteran status, and other protected characteristics protected by applicable federal, state, or local laws. If you need assistance or would like to request reasonable accommodations during the application and/or hiring process, please contact us at 888-237-7769 or by sending an email to BRcareers@broadridge.com. Broadridge Financial Solutions (NYSE: BR) is a global technology leader with trusted expertise and transformative technology, helping clients and the financial services industry operate, innovate, and grow. We power investing, governance, and communications for our clients – driving operational resiliency, elevating business performance, and transforming investor experiences. Our technology and operations platforms process and generate over 7 billion communications annually and underpin the daily average trading of over $15 trillion in equities, fixed income, and other securities globally. A certified Great Place to Work®, Broadridge is part of the S&P 500® Index, employing over 15,000 associates in 21 countries. LinkedIn Facebook Instagram Twitter YouTube Glassdoor The Muse Broadridge is committed to creating an engaging workplace for the most talented associates in our industry. We are dedicated to fostering a collaborative, inclusive, and healthy environment that promotes flexibility and accountability. As a leading provider of technology, communications, and data and analytics solutions to businesses around the world, it is critical that we understand, embrace, and operate in a multicultural environment. Every associate has unique strengths, which, when fully appreciated and embraced, allow individuals to perform at their best, leading to our success. We believe that our associates are our most important asset. Encouraging professional development opportunities is a core part of our culture. Broadridge provides educational opportunities, including formal classes, training programs and events. To enable learning in our hybrid working model, Broadridge has redesigned all development programs for 100% virtual delivery. Our associates have access to 8,500+ online courses covering business, leadership, technical, and function-specific topics through our LinkedIn Learning program.