Current University of Arkansas System employees, including student employees and graduate assistants, need to log in to Workday via MyApps.Microsoft.com, then access Find Jobs from the Workday search bar to view and apply for open positions. Students at University of Arkansas System will also view open positions and apply within Workday by searching for “Find Jobs for Students”. All Job Postings will close at 12:01 a.m. CT on the specified Closing Date (if designated). If you close the browser or exit your application prior to submitting, the application process will be saved as a draft. You will be able to access and complete the application through “My Draft Applications” located on your Candidate Home page. Closing Date: 09/05/2026 Type of Position: Professional Staff - Fiscal Affairs Job Type: Regular
Work Shift
Day Shift (United States of America) Sponsorship Available: No Institution Name: University of Arkansas for Medical Sciences The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans. UAMS offers amazing benefits and perks (available for benefits eligible positions only): Health: Medical, Dental and Vision plans available for qualifying staff and family Holiday, Vacation and Sick Leave
Education
discount for staff and dependents (undergraduate only) Retirement: Up to 10% matched contribution from UAMS Basic Life Insurance up to $50,000 Career Training and Educational Opportunities Merchant Discounts Concierge prescription delivery on the main campus when using UAMS pharmacy Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position, please click the Apply link/button. The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law, including age, race, color, national origin, disability, religion, protected veteran status, military service, genetic information, sex, sexual preference, or pregnancy. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University’s Title IX Coordinator and to the U.S. Department of
Education
Office for Civil Rights. Persons must have proof of legal authority to work in the United States on the first day of employment. All application information is subject to public disclosure under the Arkansas Freedom of Information Act. For general application assistance or if you have questions about a job posting, please contact Human Resources at askrecruitment@uams.edu. Department: ICE | CORE PA HSC & Ortho Clinics Department's Website: Summary of Job
Duties
This Access Supervisor manages the day-to-day Patient Access outpatient operations of The Orthopedic North Little Rock and HSC locations Rodney Parham. This position is responsible for the team’s performance meeting and/or exceeding the department standards as developed by the Access Manager and the CABC Director. This position reports directly to the Access Manager. This position will comply with all CABC, Patient Access, Integrated Clinical Enterprise, and UAMS policies and will ensure that direct and indirect reports comply as well. This position will serve as an advocate for enhanced patient access performance within the team. The position is responsible for ensuring the team provides the highest level of customer service and creates an atmosphere that motivates employees to work at optimal efficiency.
Qualifications
Minimum
Qualifications
Bachelor’s degree in Business or related field plus three (3) years of registration and/or billing experience, or High School diploma/GED plus seven (7) years of registration and/or billing experience, including three (3) years of experience in a healthcare environment. Must have excellent organizational and interpersonal skills in order to successfully interact with individuals of diverse backgrounds Well-developed decision-making skills Highly motivated and self-directed individual to establish plans of action
Preferred Qualifications
Advanced knowledge of Epic system and third-party payer requirements. Additional Information:
Responsibilities
Supervises department staff by monitoring activities and productivity daily and takes appropriate action to ensure staff consistently meets performance standards. Ensures the team meets expectations for work queue productivity, quality, and customer service. Ensures staff is educated and conducts themselves in the performance of all duties. Seeks out continuing education of regulatory changes and industry standards Ensures information is provided to staff timely and based on workload. Documents personnel issues and promotes a balanced a conducive work environment. Assists with and contributes to employee evaluations. Supervises the day-to-day operations of the assigned Access Coordinators, and Patient Representatives. Responsible for knowing and understanding clinic policies/procedures and is able to act on these policies/procedures. Schedules, reschedules, coordinates, and cancels appointments using the hospital systems. Collects co-pays, deductible, and/or payments for patient account and other cash handling responsibilities. Promotes teamwork and models the core concepts of Patient Family-Centered Care (PFCC). Conducts and assists with crucial conversations with staff when disagreements occur and when necessary progressive discipline. Ensures all department, CABC, ICE, and UAMS policies are followed. Knowledge of individual responsibility and ensures staff preparedness following Joint Commission standards and facility safety and emergency preparedness standards, Maintains current knowledge of the profession and all state and federal regulatory mandates. Establishes and maintains performance standards for productivity, quality, and compliance. Conducts team meetings and one-on-one meetings with direct reports. Participates in new employee onboarding, training, and development of staff. Works closely with management to develop, implement, and maintain formalized training. Other duties as assigned. Salary Information: Commensurate with education and experience Required Documents to Apply: List of three Professional References (name, email, business title), Resume Optional Documents: License or Certificate (see special instructions for submission instructions), Proof of Veteran Status Special Instructions to Applicants: Recruitment Contact Information: Please contact askrecruitment@uams.edu for any recruiting related questions. All application materials must be uploaded to the University of Arkansas System Career Site https://uasys.wd5.myworkdayjobs.com/UASYS Please do not send to listed recruitment contact. Pre-employment Screening
Requirements
Annual TB Screening, Criminal Background Check This position is subject to pre-employment screening (criminal background, drug testing, and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity. The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law. Constant Physical Activity: Hearing, Sitting, Talking Frequent Physical Activity: Crouching, Feeling, Grasping, Lifting, Manipulate items with fingers, including keyboarding, Reaching, Sitting, Talking, Walking Occasional Physical Activity: Climbing, Crawling, Feeling, Kneeling, Pulling, Pushing, Standing, Stooping
Benefits
Eligible: Yes At the University of Arkansas for Medical Sciences (UAMS), we are looking for health care and non-health care professionals who believe in excellence as a way of life. If you think you have the skills and commitment to succeed at the highest level, consider a career at UAMS, the state’s only academic health sciences center. Combining diverse talents and expertise, our employees work together to provide advanced patient care. We currently have a wide variety of positions available, from patient care to support staff- we may have the perfect position for you. UAMS is Arkansas’ only comprehensive academic health sciences center. We educate and train the vast majority of the state’s physicians and prepare doctors, scientists, nurses, pharmacists and health professionals through innovation, compassion, teamwork and patient- and family-centered care so they can impact the world. UAMS rewards its nurses! Statewide opportunities are available in direct patient care, education, and research settings. We offer Bonus Programs, Hotel Lodging, New Graduate RN Residency and support for Clinical Ladder, National Certification, Shared Governance, and Recognition Programs to name a few. Go to nurses.uams.edu for more details. The University of Arkansas for Medical Sciences (UAMS) is committed to providing a safe and secure environment for students, faculty, staff, visitors, and prospective employees. The below report is provided in compliance with the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act) and the Higher
Education
Opportunity Act (HEOA). The report will provide you with information on campus safety and security including information on various policies and procedures for reporting crime, safety and security prevention and protection programs, victim assistance services, fire safety, and other materials to assist you in maintaining your safety and security. www.uams.edu/police.