Posted 3 weeks ago

Industrial Performance & Digital Transformation Manager

Ghirardelli Chocolate Company United States of America, GCC - USA - Corporate - HQ1 San Leandro Corp Office
Onsite Full Time

Job description

WHO WE ARE At Ghirardelli, we honor tradition and drive innovation, aiming to be the top choice for premium chocolate. Our commitment to Making Life A Bite Better inspires both our products and the way we do business. We support personal and professional growth, recognizing that each employee’s contribution directly impacts Ghirardelli’s growth and success. Join our dynamic team and help shape Ghirardelli's future.

Job Summary

Scope and Accountability: • Individual contributor, with cross-functional influence. •

Responsibilities

in San Leandro plant and Co-Pack facilities. •

Responsibilities

in other areas of Supply Chain.

Responsibilities

and

Duties

• Leverage deep knowledge of production processes to provide strategic recommendations across multiple functions in the organization, with the goal of driving efficiency, innovation and value in product development. • Establishes and manages manufacturing standards for new products. • Support cross-functional teams to execute production trials for new products and/or process changes, while minimizing impact on cost and performance. • Drive the implementation of digital applications, plant data collection and reporting systems to enhance plant KPIs and decision-making and reduce processing losses in generating the data. • Ensure accurate and complete reporting of the plant performance, efficiency, waste and recommend improvements. • Develop, organize, and maintain material training for the operations data system and digital learning platforms. • Provide training and guidance to teams on digital tools, loss categorization, data-driven decision-making. • Monitor and support KPI analysis, loss trend tracking, deployment activities, and zero loss tree initiatives to drive loss reduction across LPW pillars. • Fosters and promotes a culture of ownership of performance metrics in all levels. • Establish budget standards to support the annual budget cycle and budget reviews. • Ensure manufacturing standards are continuously reviewed and optimized to minimize waste and inefficiencies. • Lead strategic initiatives such as Industry 4.0 / digitalization to elevate operational maturity. • Monitor & share industry trends and technological advancements to drive continuous improvement in San Leandro operation. • Actively participates in LPW pillar and provides leadership for assigned projects. • Support performance reporting and business planning, including preparation of the Game Plan and OPS deck for key stakeholder visits. • Lead cost savings program by owning the methodology, reporting, updates, and follow-up processes. • Complete special projects and other duties as assigned or as necessary. Minimum

Education

and

Experience

Required • BA degree in Industrial Engineering, Manufacturing Engineering, or a related field. • Minimum 6 years of experience in Industrial Performance, with hands-on shopfloor exposure and proven focus on loss intelligence through the design, implementation, and improvement of systems that drive reduction of manufacturing, processing and packing losses. • Proven experience in implementing Industry 4.0 / digitalization initiatives. • Proven experience in establishing and managing manufacturing standards and cost modeling to support operations budgeting and financial planning. • Proven experience in project management and change management. • Strong communication and facilitation skills. • Computer literacy in MS Office •

Experience

with SAP a plus Physical, Mental, and Environmental

Requirements

• Occasionally required to lift and/or move up to 25 pounds • Must be able to work seated or standing for at least 8 hours • Must be able to concentrate for extended periods of time paying close attention to detail • Must be able to travel up to 25% of time • Works in a regular office environment • Work schedule: standard office hours, with flexibility to support off-shift operations as needed. Salary Range: $105k-137k Looking to grow your career in a dynamic, international setting? Join the Lindt & Sprüngli Group! Together, we thrive to achieve our bold ambitions, powered by our purpose and unique culture of community and mutual support – rooted in a proud tradition, yet always evolving to stay ahead and set new standards. Across our diverse local teams, we think globally and act locally – empowering people to grow, take ownership and shape a sustainable future together. We are a responsible “employer of choice” who provides an inspiring people experience. Together, we build trust, drive innovation, and grow – as individuals and as a business. Lindt & Sprüngli has been enchanting the world with chocolate for over 180 years. The long-established Swiss company with its roots in Zurich is a global leader in the premium chocolate category. Lindt & Sprüngli produces quality chocolates today at its 12 factories in Europe and the USA. Its products are sold by 41 subsidiaries and branch offices in around 620 of its own stores as well as via a network of around 100 distributors around the globe. With around 15,500 employees, the Lindt & Sprüngli Group reported sales of CHF 5.92 billion in 2025. Our commitment to contributing to a sustainable tomorrow is a key element driving the company’s actions and ambitions. Since 2008, the Lindt & Sprüngli Farming Program has been our Responsible Sourcing Standard for cocoa.