Chinese Language Specialist (Credit And Collections) Are you an experienced Chinese Language Specialist? Do you have credit control or accounts receivable experience? About our Team Elsevier is the world leading provider of professional information solutions in science and health, legal, risk management, and business-to-business sectors. About the Role As A Credit Controller You Will assess and advise on creditworthiness of prospective and existing Chinese customers.
Responsibilities
Investigating credit applications and approves applications within established guidelines for companies and individuals Liaising with corporate customers and other departments to resolve credit problems Negotiating on terms of payment on overdue accounts Performing routine assignments in the entry level to a professional job Connecting with Clients over call and Email for regular support. Minimizing financial risk to the organization by assessing and advising on credit worthiness of prospective and existing customers.
Requirements
Have credit control or accounts receivable experience. Have relevant experience in Chinese Language (Written & Verbal)
Experience
in this role requires a result driven, focused team player, with good communication skills and able to drive. Able to work under tight time pressure whilst still maintaining high standards of work. Have credibility and be able to negotiate with customers over the telephone whilst valuing the customer relationship Able to support the sales organization in debt collection matters wherever its possible.
Experience
in multi-tasking while keeping key priorities in focus.
Experience
in Microsoft Excel, Word and Outlook is a must. Work in a way that works for you We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals. Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive Working for you We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer: Comprehensive Health Insurance: Covers you, your immediate family, and parents. Enhanced Health Insurance Options: Competitive rates negotiated by the company. Group Life Insurance: Ensuring financial security for your loved ones. Group Accident Insurance: Extra protection for accidental death and permanent disablement. Flexible Working Arrangement: Achieve a harmonious work-life balance. Employee Assistance Program: Access support for personal and work-related challenges. Medical Screening: Your well-being is a top priority. Modern Family
Benefits
Maternity, paternity, and adoption support. Long-Service Awards: Recognizing dedication and commitment. New Baby Gift: Celebrating the joy of parenthood. Subsidized Meals in Chennai: Enjoy delicious meals at discounted rates. Various Paid Time Off: Take time off with Casual Leave, Sick Leave, Privilege Leave, Compassionate Leave, Special Sick Leave, and Gazetted Public Holidays. Free Transport pick up and drop from the home -office - home (applies in Chennai) About the Business A global leader in information and analytics, we help researchers and healthcare professionals advance science and improve health outcomes for the benefit of society. Building on our publishing heritage, we combine quality information and vast data sets with analytics to support visionary science and research, health education and interactive learning, as well as exceptional healthcare and clinical practice. At Elsevier, your work contributes to the world’s grand challenges and a more sustainable future. We harness innovative technologies to support science and healthcare to partner for a better world. We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120. Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here. Please read our Candidate Privacy Policy. We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. USA Job Seekers: EEO Know Your Rights. Elsevier is a global leader in advanced information and decision support for science and healthcare. We believe that by working together with the communities we serve, we can shape human progress to go further, happen faster, and benefit all. We support continuous discovery and uphold the highest standards of content integrity, reliability, and reproducibility so the communities we serve can advance their field of science, healthcare or innovation with confidence. By combining high-quality content with powerful analytics, we transform complexity into clarity and deliver mission-critical insights that help professionals make better decisions when it matters most. We deliver insights that help research institutions, governments, and funders achieve their goals. We help researchers discover and share knowledge, collaborate, and accelerate innovation. We help librarians provide verified, quality information to universities. We help innovators turn knowledge into new products. We help health professionals improve patient care and educators train the next generation of doctors and nurses. Connecting quality content and innovative technologies, we make progress go further and happen faster. And by championing inclusion and sustainability, we ensure progress benefits all. With 9,500 employees, over 2,300 technologists in 5 major tech hubs, and more than 60 locations across the globe, we are committed to supporting the scientific and healthcare communities around the world. We offer a diverse range of opportunities across technology, commercial, business, and early career jobs. If you are looking for a career that inspires progress in science, innovation and health, and allows you to grow every day, find your team at Elsevier. Elsevier is part of RELX Group. Let’s shape progress together. Join us. elsevier.com/about/careers