Sr. Manager, SAP Market to Cash (MTC) — Sales and Service, International Trade Management (ITM) This is a dual-mandate role: the Senior Manager, SAP Market to Cash (MTC) operates simultaneously as the Industry and Application Lead for Curtiss-Wright’s SAP Sales and Service (repairs & aftermarket) functional area, and as the People Manager for the functional team supporting that area. Both pillars are core, co-equal responsibilities of the role. Location: Remote, US Salary Range: $150,000 - $180,000 Please note that the salary range information provided is a general guideline only. Criteria such as the candidate’s qualifications and relevant experience, the scope of the specific position, as well as market and business considerations will be evaluated when extending an offer. We Take Care of Our People Work-life balance through our Hybrid working, flexi-time program I Paid Time Off I Retirement with Employer Match I Health and Wellness
Benefits
I Learning and Development Opportunities I Competitive Pay I Bonus Scheme I Recognition I Employee Stock Purchase Plan I Inclusive & Supportive Culture * Your Challenge Lead the functional area of SAP Sales and Service (repairs & aftermarket) and work with Business Process Owners (BPOs) and their teams to establish and prioritize Curtiss-Wright legacy & new processes, application & integration Provide advisory and subject matter expertise to lead, manage the software development lifecycle(SDLC) of SAP Sales, Service, CRM, ITM processes both new deployments as well as support day to day activities Own and manage the design, solution, data of the sales, service & trade within SAP S/4 Maintain the SAP best practices and own the development inventory(WRICEF) May be required to provide off-hours availability to support critical production issues Manage the SAP Sales and Service functional team: hiring, onboarding, development planning, and annual performance evaluations Set team priorities and workload to drive efficiency, productivity, and on-time delivery of business value Coach team members on both technical depth and stakeholder-facing skills Own team capacity planning and staffing recommendations, feeding directly into the resource planning process What You Bring Bachelor’s degree in Information Technology, Computer Information Systems, or Software Engineering 15+ years of SAP ERP experience, including expertise with SAP S/4HANA Core Sales Service Management, ITM and SAP Customer Service Expertise in SAP S/4HANA Core, S/4HANA Core data model and integration with SAP and non-SAP systems 5+ full life-cycle experience in SAP Sales and Service Management
Experience
with SAP ERP(S/4) integration with MS dynamics CRM or Salesforce CRM system Hands-on experience in SAP Service Management process design, configuration, development, and support, including its integration with SAP OTC, SAP PP, SAP FICO, and SAP MES Hands-on experience in Order to Cash process design, configuration, development, and support, including its integration with SAP FICO, SAP CRM, SAP IBP, and SAP Service to Cash processes
Experience
with Service Order Management, Preventive Maintenance, Sales & Service Contracts, Warranty processes, and Pricing Management
Experience
with SAP Master Data, especially Business Partners (customer and vendor), Material Master, Equipment Master, and Transactional Management, including their configuration and issue management 7+ years of direct people-management experience leading a technical or functional team, including hiring, performance management, and development planning Strong team player with excellent communication and ethics #LI-TS1 No unsolicited agency submittals please. Agency partners must be invited to participate in a search by our Talent Acquisition Team and have signed terms in place prior to any submittal. Resumes submitted directly to any Curtiss-Wright employee or affiliate will not qualify for fee payment, and therefore become the property of Curtiss-Wright. Compliance Statement This position may require exposure to export-controlled information and subject to additional security screening. In the event information provided during the security screening reveals ineligibility to access export-controlled information, any offer of employment may be reconsidered or withdrawn. Curtiss-Wright is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, sexual orientation, gender identity, physical or mental disability, age, ancestry, legally protected medical condition, family care status, marital status, religion, veteran status, national origin, or any other legally protected status. If you require accommodation during the recruitment process, please contact Talent Acquisition. For US Applicants: EEO is The Law – click here for more information. If you require accommodation due to a disability at any time during the recruitment and/or assessment process, please contact Talent Acquisition and we will make all reasonable efforts to accommodate your request. Join the WRIGHT Team! Over 95 years of growth, Curtiss-Wright is an integrated, market-facing global diversified industrial company and remains a technology leader through this legacy of innovation. Through three well-balanced segments – Aerospace & Industrial, Defense Electronics and Naval & Power, we remain focused on advanced technologies for high performance platforms and critical applications. Diversity, commitment to excellence and dedication to the spirit of pioneering innovation continue to drive the employees of Curtiss-Wright. Our Values What makes a world-class organization? It all begins with core values that provide a strong foundation for success. Simple in theory, the values of Curtiss-Wright are reflected in every aspect of our operations. To our employees, these are more than words on a wall – we all take these values to heart in our relationships with our customers and each other. Leadership We lead based on vision and strategic direction, empowering employees to reach goals through thoughtful and decisive action. Customer Focus We are committed to achieving total quality by meeting our customers’ expectations and delivering products and services in a timely fashion. Teamwork & Trust Working in a spirit of trust and collaboration, we actively encourage employees to contribute their ideas and innovations to keep our company moving forward. Respect for People We believe that people are our most valuable asset and will always do the right thing in our dealings and interactions with all employees. Integrity We will act with the highest integrity in all of our business relationships and strategic partnerships.
What We Offer
Our Employees: Opportunity: As part of the Curtiss-Wright team, you have the opportunity each day to transform the way customers do business, as well as transform your career. Our entrepreneurial environment provides you with excellent experiences that enable you to develop your skills through stretch assignments and the opportunity to work with the best talent in the industry. You will have the opportunity to contribute from day one! Challenging Work: The work we do here is not only challenging, but it is meaningful to our customers, our employees and the communities in which they live and work. You are given the chance to work on some of the most advanced technology projects in the world. Now that something to be proud of! Collaborative Environment: The teamwork among our exceptionally talented people enables us to deliver some of the most advanced solutions to our customers.