Do you want your voice heard and your actions to count? Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world’s leading financial groups. Across the globe, we’re 150,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world. With a vision to be the world’s most trusted financial group, it’s part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career. Join MUFG, where being inspired is expected and making a meaningful impact is rewarded. Position details We are seeking a highly motivated and experienced Microsoft 365 Engineer to join our End User Infrastructure team in Bangalore, India. The successful candidate will be actively involved in M365 architecture and engineering, with the primary responsibilities in the operational management of the Microsoft 365 platform across the APAC region. This role requires a strong focus on automation, scripting, and leveraging AI-driven capabilities to improve service delivery, operational efficiency, and user experience. Roles and
Responsibilities
Design, implement, and manage Microsoft 365 services, including Exchange Online, Microsoft Teams, OneDrive, and Microsoft Entra ID (Azure AD) Develop and maintain secure, scalable architecture standards and governance frameworks aligned with enterprise requirements Provide L3/L4 operational support, ensuring platform stability, performance, and availability Lead and support incident, problem, and change management activities in line with ITIL practices Develop automation solutions using PowerShell, Microsoft Graph API, and Power Platform to streamline provisioning, monitoring, and reporting Identify and implement opportunities to leverage AI technologies (e.g., Microsoft Copilot) to enhance operations and end-user productivity Implement and manage security and compliance controls, including Microsoft Purview, DLP, and identity protection policies Collaborate with regional and global stakeholders to align with enterprise architecture and technology roadmaps Prepare and maintain technical documentation, standards, and operational procedures Provide technical leadership and mentorship to junior engineers and support teams
Job Requirements
Minimum 7 years of experience in Microsoft 365 engineering, administration, and operations within an enterprise environment Strong technical expertise in: Exchange Online, Microsoft Teams, SharePoint Online, OneDrive Microsoft Entra ID (Azure AD) and identity/access management Proven experience in hybrid environments integrating on-premises and cloud services Advanced proficiency in PowerShell scripting (mandatory) Hands-on experience with Microsoft Graph API and automation frameworks
Experience
or strong understanding of AI-enabled workplace technologies, including Microsoft Copilot Knowledge of Microsoft Purview, DLP, and security/compliance controls Familiarity with ITIL processes and service management practices Strong analytical, troubleshooting, and problem-solving skills Excellent communication skills with the ability to engage both technical and non-technical stakeholders Microsoft certifications such as MS-102, SC-300, or SC-400
Experience
in ITIL processes in financial services or regulated environments Exposure to VDI platforms (e.g., Citrix, Azure Virtual Desktop, W365) Familiarity with ServiceNow or other ITSM tools
Experience
working in regional or global teams across APAC Mitsubishi UFJ Financial Group (MUFG) is an equal opportunity employer. We view our employees as our key assets as they are fundamental to our long-term growth and success. MUFG is committed to hiring based on merit and organsational fit, regardless of race, religion or gender. At MUFG, our colleagues are our greatest assets. Our Culture Principles provide a roadmap for how each of our colleagues must think and act to become more client-obsessed, inclusive and innovative. They reflect who we are, who we want to be and what we expect from one another. We are excited to see you take the next step in exploring a career with us and encourage you to spend more time reviewing them! Our Culture Principles Client Centric People Focused Listen Up. Speak Up. Innovate & Simplify Own & Execute