Posted 4 weeks ago

Imaging Sciences - SMH Interventional Radiology Patient Experience Coordinator – RN 3, Inpatient

001 University of Rochester United States of America, Strong Memorial Hospital
Onsite Full Time

Job description

As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. Together, we will set the highest standards for how we treat each other to ensure our community is welcoming to all and is a place where all can thrive. Job Location (Full Address): 601 Elmwood Ave, Rochester, New York, United States of America, 14642 Opening: Worker Subtype: Regular Time Type: Full time

Scheduled Weekly Hours

40 Department: 500657 Imaging Sciences-Nrsg/SMH

Work Shift

UR - Day (United States of America) Range: UR URCF 216 H Compensation Range: $42.88 - $57.89 The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job's compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations.

Responsibilities

GENERAL PURPOSE: Accountable for the provision of proficient patient care inclusive of complex patients. Assumes an expanded charge nurse role and assumes unit responsibility for orientation for new staff. May assume the role of care coordinator for a given group of patients, monitoring and evaluating patient care based on the unit standards of care. Actively involved in unit/service activities, contributing to outcomes from those groups. FT position available, 40-hour position, 8/10 hour shifts primarily days. Seeking a highly motivated and organized individual, to take on the role of patient experience coordinator for Interventional Radiology, which is a fast-paced and rapidly expanding procedural area. This individual will be responsible for performing pre-procedure screening and educational calls to patients prior to their procedure to ensure the patient arrives prepared. Assuming the role of care coordinator for a given group of patients, monitoring and evaluating patient care based on the unit standards. Accountability for the provision of proficient patient care inclusive of complex patients. This role must be flexible and work collaboratively with leadership and members of the multi-disciplinary team at SMH to assist in the delivery of an exceptional patient care experience. Tracking and reporting of service metrics will be required, in regard to patient cancellation, no show data, and patient satisfaction. ACLS is required within a year. The University of Rochester is committed to fostering, cultivating, and preserving an inclusive and welcoming culture to advance the University’s Mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion, creed, sex, sexual orientation, citizenship status, or any other characteristic protected by federal, state, or local law (Protected Characteristics). This commitment extends to non-discrimination in the administration of our policies, admissions, employment, access, and recruitment of candidates, for all persons consistent with our values and based on applicable law. Notice: If you are a Current Employee, please log into myURHR to search for and apply to jobs using the Jobs Hub. Your application, if submitted using this portal, cannot be moved forward. Learn. Discover. Heal. Create. Located in western New York, Rochester is our namesake and our home. One of the world’s leading research universities, Rochester has a long tradition of breaking boundaries—always pushing and questioning, learning and unlearning. We transform ideas into enterprises that create value and make the world ever better. If you’re looking for a career in higher education or health care, the University of Rochester may offer the perfect opportunity for your background and goals. At the University of Rochester, we are committed to fostering, cultivating, and preserving an inclusive and welcoming culture and are united by a strong commitment to be ever better—Meliora. It is an ideal that informs our shared mission to ensure all members of our community feel safe, respected, included, and valued.