Shift Timings: Night 6PM to 3AM At Maersk, we are a global leader in integrated logistics, pioneering the industry for over a century. Our commitment to innovation and transformation continuously redefines the boundaries of what’s possible—setting new benchmarks for efficiency, sustainability, and excellence. We believe in the power of diversity, collaboration, and continuous learning, and strive to ensure our people reflect the customers we proudly serve. With a workforce of over 100,000 employees across 130 countries, we work together to shape the future of global trade. Join us as we leverage cutting-edge technologies and create global opportunities. Let’s sail together towards a brighter, more sustainable future with Maersk. Purpose of the Role The role is responsible for managing end-to-end FMC filing activities for the North America region by validating customer and sales requests, ensuring compliance with FMC regulations and internal SOPs, processing contract filings, resolving automation failures, and collaborating with cross-functional stakeholders to deliver accurate, timely, and compliant filing services. You will be Responsible for: Managing end-to-end FMC filing requests received from Customers, Sales, and Global Service Centre (GSC) teams for customer contracts. Validating customer-signed agreements, approvals, contract details, amendment numbers, signatures, dates, Letters of Authority (LOA), and regulatory requirements in accordance with established SOPs and FMC compliance standards. Reviewing filing requests for completeness and compliance, rejecting inaccurate or non-compliant submissions, and providing clear guidance to stakeholders on corrective actions. Executing FMC contract filings through automation platforms while maintaining accurate filing databases, records, and document repositories. Investigating automation failures, identifying root causes, and performing reprocessing activities to resolve system, database, network, and application-related issues. Collaborating with Sales, Contract Management, Legal, Pricing, Customer Service, and other cross-functional teams to ensure timely filings, regulatory compliance, and an exceptional customer experience. Maintaining high standards of accuracy, compliance, and process governance while adhering to internal controls, regulatory requirements, and standard operating procedures. Leveraging reporting tools and workflow platforms to analyse data, monitor filing activities, improve operational efficiency, and support continuous process improvements.
Qualifications
Bachelor's degree in Business Administration, Commerce, Supply Chain, Logistics, or a related discipline.
Experience
in compliance operations, contract administration, documentation, logistics, shipping, or shared services is preferred. Strong written and verbal communication skills with the ability to effectively engage with Customers, Sales, Legal, and Global Service Centre (GSC) teams. Proficiency in Microsoft Excel, including Pivot Tables, VLOOKUP/XLOOKUP, data analysis, reporting, and managing large datasets. Working knowledge of SAP BI, AFLS, SharePoint, workflow automation platforms, or similar enterprise systems. Excellent attention to detail with a strong focus on accuracy, regulatory compliance, documentation, and process governance. Ability to analyse issues, troubleshoot automation failures, identify root causes, and recommend appropriate corrective actions while managing multiple priorities in a deadline-driven environment.
What We Offer
Impact: Be part of a team that directly contributes to global operations. Opportunity: Unlock professional and personal growth through diverse career pathways. Innovation: Work with a team that embraces technology and continuous improvement. Global Exposure: Collaborate across geographies and cultures. Work-Life Balance: Flexible working arrangements to support your well-being. Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements. We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com. A.P. Moller - Maersk is an integrated container logistics company working to connect and simplify its customer's supply chains. As the global leader in shipping services, the company operates in 130 countries and employs roughly 100,000 people. With simple end-to-end offering of products and digital services, seamless customer engagement and a superior end-to-end delivery network, Maersk enables its customers to trade and grow by transporting goods anywhere - all over the world. For more information click here. All the way.