Job Details:
Job Summary
The Senior Program Manager is responsible for overseeing the end-to-end management of the broker partnership and leading the tech program for store-level deli labor. This role ensures broker-delivered services, training deployment, and operational execution align with Walmart Deli standards, labor strategies, and business objectives. The Senior Program Manager serves as the primary connector between brokers, field operations, training platforms, and internal stakeholders to drive consistency, adoption, and performance at store level. Essential
Duties
and
Responsibilities
Serve as the primary point of contact for the deli broker partner, ensuring alignment to expectations, scope of work, and performance standards Establish and manage broker governance, including cadence calls, performance reviews, issue resolution, and escalation processes Define, track, and report on broker KPIs related to training delivery, store coverage, execution quality, and field readiness Partner with Legal, Finance, and Procurement to support contract management, renewals, and compliance Ensure broker activities align with Deli operational priorities, labor models, and food safety requirements Identify opportunities to improve broker effectiveness, efficiency, and value delivery Develop and manage integrated program plans, timelines, dependencies, and milestones Provide clear, concise status updates and insights to senior leadership and key stakeholders Champion the adoption of AI and automation capabilities across deli programs to improve training effectiveness, operational consistency, and real-time performance visibility
Education
Bachelor’s degree in Business or related field (or equivalent experience) Work
Experience
7+ years of experience in program management, operations, training, or vendor management
Experience
managing third-party vendors or broker relationships Strong understanding of store operations, labor models, or frontline workforce enablement Proven ability to lead cross-functional initiatives without direct authority Excellent communication, influencing, and problem-solving skills 25% travel Licensure, Registration and/or Certification: Special Job Competencies: Supervisory: Travel: Relocation Assistance Eligible: No
Work Shift
1ST SHIFT (United States of America) Certain roles at Tyson require background checks. If you are offered a position that requires a background check you will be provided additional documentation to complete once an offer has been extended. Hourly Applicants ONLY
- You must complete the task after submitting your application to provide additional information to be considered for employment. The successful candidate(s) must be willing and able to perform the physical requirements of the job with or without a reasonable accommodation. Tyson is an Equal Opportunity Employer. All qualified applicants will be considered without regard to race, national origin, color, religion, age, genetics, sex, sexual orientation, gender identity, disability or veteran status. We provide our team members and their families with paid time off; 401(k) plans; affordable health, life, dental, vision and prescription drug benefits; and more. If you would like to learn more about your data privacy rights and how you may use that information, please read our Job Applicant Privacy Notice here. Unsolicited Assistance: Tyson Foods and its subsidiaries do not accept unsolicited support from external recruitment vendors for open positions within the United States. Any resumes or candidate profiles submitted by recruitment vendors or headhunters to any employee or applicant tracking system at Tyson Foods or its subsidiaries, without a valid written request and search agreement approved by HR, will be considered the property of Tyson Foods. No fees will be paid if the candidate is hired due to an unsolicited referral. Our team members make the difference. If you are ready to grow your career with an industry leader and want to positively impact the team and community around you, then join us in helping us in raising expectations. Join us on the journey. At Tyson, we feed the world like family. Our Talent Strategy is to Attract, Grow, Reward and Retain the best talent, and we believe that our Culture is the connecting thread that drives that strategy! We strive to be a talent magnet to establish a reputation for being a talent rich organization where team members can grow their career while growing the business. We are a high performing organization where team members are rewarded (Pay,
Benefits
and Recognition) for their contributions, and given the opportunity to support and/or volunteer with programs that help Tyson make a lasting social impact in the communities where we live and work. To learn more about our culture, please read Our Purpose. The successful candidate(s) must be willing and able to perform the physical requirements of the job with or without a reasonable accommodation. Tyson Foods, Inc. is an Equal Opportunity Employer. If you are unable to apply for career opportunities through use of this site due to an impairment or disability, please contact (479) 290-5000 for further assistance.