WHO WE ARE At Ghirardelli, we honor tradition and drive innovation, aiming to be the top choice for premium chocolate. Our commitment to Making Life A Bite Better inspires both our products and the way we do business. We support personal and professional growth, recognizing that each employee’s contribution directly impacts Ghirardelli’s growth and success. Join our dynamic team and help shape Ghirardelli's future.
Job Summary
Administer labor relations policies and agreements, ensuring adherence to work rules and practices. Support escalated employee relations concerns, including grievances and union negotiations. Partner with HR leadership to deploy solutions in labor/union relations, attendance policy management (ADP), compliance, and investigations. Provide guidance and coaching to Plant/Operations leadership and employees to resolve employee concerns in compliance with company policies and values. Stay connected with the Plant to understand employee perspectives by attending meetings and events. Enforce labor relations policies and agreements, ensuring adherence to business and union rules related to collective bargaining agreements (CBA) and attendance policy. Ensure HR practices comply with regulatory and legal requirements. Investigate and administer worker compensation claims, manage record retention, approve invoices, and create documentation. Collaborate with corporate EH&S and HR on worker’s compensation case management. Assist in planning and organizing employee onboarding and offboarding. Help leaders attract and retain talent to achieve business and growth objectives. Support HR Manager with performance management and employee engagement initiatives for assigned group Maintain knowledge of legal requirements related to employee management, reducing legal risks and ensuring regulatory compliance. Partner with the legal department as needed. Perform other duties as assigned, including special projects. Minimum
Education
&
Experience
Required Bachelor's degree required in human resources or related field a plus. Minimum 5 years of progressive HR experience, including 3 years in exempt-level HR role work. Minimum 2 years applying/administering a CBA. Preferred HR experience in manufacturing or production; CPG industry experience a plus. Bilingual fluency a plus, Spanish preferred. Strong critical thinking skills for process improvement and resolving complex matters. Excellent client management and business literacy skills to interpret business objectives and recommend people-centric solutions. Strong organizational skills to manage multiple projects with attention to detail. Ability to maintain confidentiality of work-related issues and company information. Able to develop tools and programs to support positive change in the client organization. Assist with experience with Workday preferred Current knowledge of state and federal employment law, with emphasis on California labor law. Proficiency in Microsoft Office applications. Physical, Mental and Environmental
Requirements
Must be able to work off shift hours to support 3rd shift once per week Occasionally required to lift and/or move up to 25 pounds Required to regularly sit Must be able to work seated or standing for at least 8 hours Must be able to concentrate for extended periods of time paying close attention to detail. Works in a regular office environment
Experience
with Workday preferred Must be able to comply with GMPs for plant walks/visits on weekly basis In support of the operations team, working in the field is occasionally required. Conditions in the field include: Ability to climb stairs and ladders, Will be exposed to heat, cold, water, dust, confined spaces, elevated areas, dirt, ash particles and fuel particles Exposure to vibration, moving mechanical parts and loud noise Capable of using protective equipment such as hard hats, safety glasses/goggles, safety shoes, hearing protection, masks, etc. Salary Range: $93,873 - $122,057 Looking to grow your career in a dynamic, international setting? Join the Lindt & Sprüngli Group! Together, we thrive to achieve our bold ambitions, powered by our purpose and unique culture of community and mutual support – rooted in a proud tradition, yet always evolving to stay ahead and set new standards. Across our diverse local teams, we think globally and act locally – empowering people to grow, take ownership and shape a sustainable future together. We are a responsible “employer of choice” who provides an inspiring people experience. Together, we build trust, drive innovation, and grow – as individuals and as a business. Lindt & Sprüngli has been enchanting the world with chocolate for over 180 years. The long-established Swiss company with its roots in Zurich is a global leader in the premium chocolate category. Lindt & Sprüngli produces quality chocolates today at its 12 factories in Europe and the USA. Its products are sold by 41 subsidiaries and branch offices in around 620 of its own stores as well as via a network of around 100 distributors around the globe. With around 15,500 employees, the Lindt & Sprüngli Group reported sales of CHF 5.92 billion in 2025. Our commitment to contributing to a sustainable tomorrow is a key element driving the company’s actions and ambitions. Since 2008, the Lindt & Sprüngli Farming Program has been our Responsible Sourcing Standard for cocoa.