The Workday Data Consultant - AMS (Application Managed Services) is a Workday professional with experience supporting data, reporting, and operational processes within a managed services environment. As a member of the AMS team, you will provide ongoing support, maintenance, enhancement, and optimisation of Workday solutions, helping clients maximise the value of their Workday investment after go-live. This role is suited to individuals who enjoy working across multiple client environments, solving data-related challenges, supporting business users, and driving continuous improvement initiatives. You will collaborate with functional and technical teams to ensure the accuracy, integrity, and effectiveness of data within Workday.
Responsibilities
Serve as a Workday Data specialist, providing post-production support and guidance across multiple client engagements. Support day-to-day AMS activities, including incidents, service requests, enhancements, and problem resolution. Partner closely with clients to understand business requirements and provide effective data-focused solutions. Analyse, troubleshoot, and resolve data-related issues impacting Workday processes and reporting. Support data loads, data maintenance activities, and tenant management using Workday tools and best practices. Develop and maintain data validation, reconciliation, and monitoring processes to ensure data integrity. Work with clients to improve data quality, cleanse inaccurate records, and support ongoing governance initiatives. Assist with data extraction, transformation, and loading activities to support business and operational requirements. Create and maintain reports, dashboards, and data analysis tools to support client decision-making. Conduct root cause analysis and recommend long-term solutions for recurring issues. Identify continuous improvement opportunities and contribute to service enhancement initiatives. Participate in trend analysis and proactively identify opportunities to optimise client processes and data quality. Provide subject matter expertise on Workday data management best practices. Contribute to internal assets, accelerators, tools, and knowledge-sharing initiatives. Participate in on-call support and holiday coverage as required. Skills &
Requirements
Bachelor’s degree or equivalent experience in Information Technology, MIS, Business, or a related field.
Experience
supporting ERP, HCM, Financial Management, or SaaS applications in a production support or managed services environment.
Experience
with Workday is essential Workday certification is highly desirable.
Experience
working with data conversion, data loading, data reconciliation, and data quality activities. Strong experience with Microsoft Excel and working with large datasets.
Experience
creating reports, analysing data, and supporting business users with reporting requirements. Working knowledge of SQL, reporting tools, or data analysis tools is advantageous. Strong analytical and problem solving skills with excellent attention to detail. Ability to troubleshoot data issues and identify root causes effectively. Strong communication and stakeholder management skills. Able to manage multiple priorities in a fast-paced managed services environment. Ability to work independently while collaborating effectively within global delivery teams. Eligible for SC Clearance - you must have been a UK resident for the last five years and be legally entitled to work in the UK #LI-Remote Why choose Cognizant: Entrepreneurial environment that welcomes your ideas Opportunity to do great work Outreach programs that support communities and tap into your volunteer spirit Learning opportunities to help current needs and advancement Global operations, with opportunities in North America, Europe and Asia Pacific An abundance of Affinity groups to meet your needs Cognizant Core Values: Work as One: We think beyond roles, relying on each other’s strengths to win as a team. Raise the Bar: We always aim for excellence in how we work and what we deliver. Dare to Innovate: We push boundaries and take chances to reimagine what’s possible. Do the Right Thing: We all lead with integrity and always make the ethical choice. Own It: We own the outcomes for our company, colleagues, and community. Cognizant (Nasdaq-100: CTSH) engineers modern businesses. As one of the world’s leading professional services companies, we help our clients modernize technology, reimagine processes and transform experiences so they can stay ahead in our fast changing world. Together, we’re improving everyday life. Founded in 1994 as a technology development arm of The Dun & Bradstreet Corporation, we were spun off as an independent company in 1996, and have worked closely with large organizations to help them build stronger businesses ever since. Today, Cognizant engineers modern businesses to improve everyday life, helping some of the world’s most established companies remain the most loved brands. In today’s fast-changing technology landscape, we work with our clients to advance every aspect of how they serve their customers: digitizing their products, services and customer experiences; automating their business processes; and modernizing their technology infrastructures. Cognizant’s Workday practice was formed in 2020 through the acquisition of Collaborative Solutions, a leading global finance and HR transformation consultancy. Our 1,700+ experts provide full lifecycle services—advisory, deployment, and post-production—using our proven, proprietary tools. With headquarters in the US and a rapidly expanding footprint that extends from India and China to Europe, North America, South America and the Middle East, we’re committed to building digital talent all around the globe so everyone can benefit from the full spectrum of human ingenuity. We collaborate locally with clients, in person and in their local languages. We believe that the opportunity presented by technology has never been greater, and because of that opportunity, Cognizant will continue to work with clients to modernize their businesses, making everyday life even better for them, their customers and the communities they serve. Our Commitment to Inclusion: Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws. Accommodations: If you have a disability that requires a reasonable accommodation to search for a job opening or submit an application, please email CareersNA2@cognizant.com with your request and contact information. Notice of E-Verify Participation Right To Work poster Know Your Rights: Workplace Discrimination is Illegal Pay Transparency Nondiscrimination Provision Cognizant EEO Policy