Position Title: Police Information Specialist - Records Technician Bargaining Unit: AFSCME Job Description: This classification is reserved for incumbents whose position is covered by the contract of a recognized collective bargaining unit (AFSCME). Working under the general supervision of the Records Program Manager and Shift Supervisors, incumbent while processing, reviewing and gathering police information from a variety of handwritten documents, electronic storage and mobile data devices. Enters and reviews data in automated Records Management Systems (RMS). Researches and retrieves information in response to request for service from department employees, other agency personnel and the general public, including GRAMA records requests. Maintains files via Bureau of Criminal Identification. along with special assignments and a variety of technical duties required to provide more complex police information and support services to department employees, law enforcement agencies, criminal prosecutors, judicial agencies, and the general public. This is a specialized and responsible position requiring independent judgment, effective decision making, frequently interacts with other employees and the general public, and requires the ability to maintain confidentiality. If this position requires operation of a city-owned motor vehicle, the employee may be subject to a motor vehicle record check as part of the onboarding or hiring process. Receives and processes telephone, electronic, and walk-in inquiries for service from department employees, other agency personnel and the general public by phone or in person. Uses knowledge of the Records Management System (RMS) and operation procedures to research, collect or retrieve information to respond to inquiries. Safeguards police records and ensures that any data is disseminated in accordance with policy, statutes and law. Provides no trespass signs, clearance letters and police reports. Releases police information in response to subpoenas. Processes and completes expungement requests. Assists in preparation and submission of the monthly National Incident- Based Reporting System (NIBRS) report for our agency. From handwritten documents and electronic devices, enters and/or processes police reports, events, and associated records and documents into the automated Records Management System (RMS). Verifies and appends all associated police reports/documents, property reports, arrest bookings, and citations to the appropriate reports. Operates computers and specialized office equipment. Provides information and referrals as necessary in response to queries or complaints from the public and other agencies. Process and maintains specific GRAMA (Government Records Access and Management Act) requests to the appropriate division or staff members in order to provide the proper information to the requestor. Receives payments, handles money, issues receipts, and keeps accurate records of transactions. May assist at the Service Window collecting fees, issuing ID Cards and fingerprinting for both public and city employees. Reviews all entry components in the Records Management System (RMS) for accuracy and quality control. Receives and processes various types of reports and requests for services from divisional, departmental, law enforcement, prosecutorial and judicial employees was well and the general public. Receives and acts on the National Law Enforcement Telecommunications System (NLETS) and Teletype messages and requests. Composes written responses to teletypes to acknowledge receipt or to notify the sender of action taken. Reviews all National Crime Information Center (NCIC) to ensure accuracy and quality control, including Validations; makes entries, modifications and removes information pertaining to missing persons, stolen vehicles/articles/guns and wanted persons on National Crime Information Center (NCIC). Adheres to all requirements by BCI in order to maintain access to NLETS and NCIC. May serve on divisional and departmental committees as a representative of the Records Unit. Sorts and distributes mail and drives a City or Department vehicle to deliver and receive mail/paperwork from other city/county offices. Performs other duties as assigned. MINIMUM QUALIFCATIONS: Graduation from high school or equivalency Ability to obtain and maintain, within six months of hire, certification on Utah Criminal Justice Information System (UCJIS) files and successfully complete established Records Management System (RMS) training and examination. Ability to learn divisional and departmental policies, procedures, and systems as well as related laws and regulations, and ability to work in compliance with these directives. Ability to perform related duties with a high level of accuracy and expertise. Ability to work well as a team member and effectively maintains professional relationship with coworkers and the public at all times. Effective verbal communication skills. Demonstrated proficiency in the use of personal computers. Possession of valid state driver license or Utah driving privilege card. WORKING CONDITIONS: This position requires shift work that may include weekends and holidays. Light to moderate physical effort with little exposure to environmental hazards. Intermittent sitting, standing and walking kneeling, reaching and climbing. Occasionally required to lift moderate weights. Exposure to stressful situations as a result of human behavior. The above statements are intended to describe the general nature and level of work being performed by persons assigned to this job. They are not intended to be an exhaustive list of all duties, responsibilities and skills required of personnel so classified. Offers of employment are contingent on successful completion of a criminal background check in accordance with City policy and applicable law. Criminal offenses will be reviewed on a case-by-case basis and do not automatically disqualify a candidate from City employment. All requirements are subject to possible modification to reasonably accommodate individuals with disabilities. POSITION TYPE Full-Time POSITION SALARY RANGE $21.99 (Entry) - $33.06 (Year 8) DEPARTMENT Police Full Time/Part Time: Full time Scheduled Hours: 40 Salt Lake City is a place where your skills and dedication directly contribute to the community. With a team serving over 200,000 residents, we take pride in delivering meaningful work—from maintaining infrastructure to shaping public programs—with integrity and professionalism. We value experience, accountability, and results. Our organization recognizes talent and rewards contribution, offering employees opportunities to grow, lead, and make a lasting difference. If you're driven by public service and want to help shape the future of our city, we’d love to work with you. Salt Lake City offers a competitive and well-rounded benefits package designed to support your health, financial future, and professional growth. To learn more, visit our Benefits & Wellness site. Health & Wellness Medical insurance Dental, vision, life insurance HSA (with $1,000–$2,000 City contribution) Wellness clinic for employees & families Robust Employee Assistance Program (EAP) Financial Perks Tuition reimbursement (up to $4,000/year) Retirement contributions (pension and/or 401(k)) Discounted pet insurance, legal services, and more Thinking about applying or weighing another offer? Use our Total Compensation Calculator to see the true value of your job offer—including salary, benefits, retirement, and more. We know time away from work is essential for rest, personal needs, and family life. Salt Lake City offers generous paid leave to help you recharge and stay balanced. To learn more, visit our Benefits & Wellness site. 12 vacation days to start 12 paid holidays + 1 personal holiday Up to 80 hours personal leave annually 6 - 12 weeks of paid parental leave Bonus leave credit for eligible rehires & public sector transfers Our Recruitment Team is ready to assist you throughout the entire hiring process—from questions about job openings to application support. Reach the Recruitment Team at 801-535-6699 Or email: careers@slc.gov The City is committed to the full inclusion of all qualified individuals. As part of this commitment, Salt Lake City will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Human Resources at 801-535-7900. Salt Lake City is proud to be a partner of the Utah Patriot Program, providing employment opportunities for Veterans, Military and spouses. We are also a proud National Service Partner.