The purpose of this role is to create solution architectures for systems and platforms ensuring all relevant options are explored for time, cost and compliance to the company’s standards, policies and practices whilst meeting the business’ requirements. The role will oversee the work of other architects and delivery of the solution for clients both internal and external, shepherding it through the relevant governance. Job Description: Key Accountabilities Lead end-to-end solution architecture (functional + technical) across Sales, Project Operations, and Finance & Operations Drive solution shaping, including requirement workshops, estimations, solution design and delivery Define and govern integration architecture and data flows ensuring scalable, secure, and seamless system connectivity Act as a trusted advisor to business and executive stakeholders, aligning solutions to business goals and driving decision-making Ensure controlled, compliant, and risk-mitigated changes across environments, adhering to governance and enterprise standards Evaluate project constraints to optimize architecture, mitigate risks, and drive process re-engineering for project-based delivery models Architect and enable end-to-end project lifecycle processes (plan, resource, deliver, bill, recognize revenue) for professional services scenarios Provide architecture governance and technical leadership across lifecycle including design reviews, business playbacks, testing strategy, and guiding delivery teams Drive continuous improvement and innovation, leveraging D365, Azure, and emerging technologies to enhance business outcomes and operational efficiency Professional Knowledge/Skills 15+ years’ experience in Microsoft Dynamics ERP and CRM or similar product Implementation 12+ years’ practical experience in D365 Finance and Operations, Project Operations and Customer Engagement
Experience
with D365 Implementation for APAC countries Certifications – D365 F&O Solution Architect or Functional Consultant Associate certification mandatory.
Experience
supporting System Integration using Logic app, Boomi, Snaplogic or other middleware
Experience
in implementing Microsoft Dynamics out-of-box and custom Copilot AI agents
Experience
delivering using Agile methodologies
Experience
with Continuous Integration/DevOps methodology using Azure DevOps
Experience
in ITSM processes (InM, PrBM, ChGM, SRM) toolsets such as ServiceNow. Excellent analytical and problem-solving skills. Ability to explain complex technical details clearly to both technical and non-technical audiences, fostering understanding and collaboration. Personal attributes A 'can do' attitude that is delivery focused The ability to engage & lead others from a technical perspective The tenacity to ensure desired outcomes are achieved Must be able to work independently and in a team environment The ability to communicate well on both a business and technical level Location: Bangalore Brand: Dentsu Apac Time Type: Full time Contract Type: Permanent Can’t find a suitable job? Sign up for job alerts tailored to your interests and be first in line for new opportunities. About dentsu For over 120 years, innovation has been a core tenet of our offering – exploring new ways to reach, engage and nurture relationships with audiences. Together we drive a multiplier effect for clients at a global scale, through the development of Integrated Growth Solutions that are underpinned by our promise to clients: innovating to impact. Be a force for good. Sustainability is a vital part of our business and an important area of focus for our clients. We’re leading the way – helping to build a more sustainable planet. Dream loud. In this moment of transformation, we need our people to be fearless, embracing change and ambiguity, driven by the love for their work and excitement for the future. Team without limits. We create opportunities for connection and collaboration between our colleagues and clients, building a sense of belonging and having some fun along the way. Find out more about us Who we are Our Social Impact Our work