The Opportunity: The Program Assistant provides support to the State Sales managers and Underwriting team for assigned program while continuing to grow and develop insurance and underwriting knowledge. The position also supports management and coworkers with projects through leadership, teamwork, training, and implementation. This position may provide an avenue for joining the underwriting team as part of career progression. In This Role You Will Execute On: Assist Underwriting with: Creating of new and renewal applications and data entry to process assigned submissions in a timely fashion Ensuring applications are complete and thoroughly documented on assigned accounts Creation of loss runs or other reports Binding and invoicing new and renewal accounts Policy issuance quality analysis processes Processing cancellations, non-renewals, reinstatement, endorsements, and audits In This Role You’ll Need: High School diploma and two years of administrative support experience. Experience in the insurance industry highly preferred. Attention to Detail: Maintain consistently accurate work. Does not let important details slip through the cracks. Is able to read between the lines and ensure all duties are fulfilled accurately and efficiently. Communication: strong written and verbal communication skills (including e-mail). Coachable: Follow directions and demonstrate accountability to support professional growth. Organization / Prioritization: Demonstrate strong organizational skills to manage peaks in workloads, day-to-day responsibilities within set deadlines. Strong work ethic demonstrated by desire to succeed and complete tasks while effectively managing competing priorities and obstacles. Team Player: natural inclination to collaborate, share knowledge, problem solve as part of a team. Flexibility and Adaptability: Able to learn new concepts and accept new challenges to grow into new responsibilities. Adjusts quickly with changing priorities and conditions. Honesty/integrity: does not cut corners ethically, does what is right, not just what is easy or expedient. Initiative: Identifying what needs to be done and doing it before being asked or before the situation requires it. Resourceful: Finds innovative ways to overcome obstacles or solve problems. Also finds ways to deal with unforeseen challenging situations using resources that are readily available. About Hylant Administrative Services (HAS) Hylant Administrative Services (HAS) provides program members with specialized program administration solutions, including underwriting, claims, sales/marketing and risk management services which are not often fulfilled by the commercial market. HAS offers a complete administrative service model providing alternative insurance solutions to over 1,000 program members. Our model includes a knowledgeable and professional team of underwriters, claim adjusters, sales executives and risk management specialists. With 45+ team members HAS is the most responsive and innovative program administrator in the industry. Why Hylant? Since 1935, Hylant has been a family‑owned insurance brokerage built on relationships, trust, and a people‑first mindset. We believe great work is rooted in understanding people — our clients, our communities, and each other — and delivering thoughtful solutions that rise above the expected. Anything But Typical. Everything for You. isn’t just a message; it’s how we show up. It reflects a culture where people come first, careers are supported with purpose, and going above and beyond is the standard, not the exception. At Hylant, you’re more than an employee, you’re part of a team that treats one another like family and works together to make a meaningful impact. Why Hylant? A Career That’s Anything But Typical At Hylant, we don’t just offer jobs—we offer careers that grow with you. For over 90 years, our family-owned business has stood for more than insurance. We stand for people. When you join Hylant, you become part of a family that champions support, respect, flexibility, and a healthy work-life balance. It’s no surprise we’ve been named a “Best Place to Work in Insurance” for 17 consecutive years. In 2024 alone, Hylant and our incredible team earned 24 awards, celebrating our commitment to workplace culture, community involvement, and individual achievement. We’re proud to be anything but typical in our industry. Here’s what makes Hylant different: Opportunity on your terms: Whether you're just starting out or looking to lead, we offer clear career paths, tailored development programs, and the freedom to grow in the direction that fits you best. Relationships that build people up: Our culture is rooted in empathy and collaboration. You’ll be surrounded by mentors, teammates, and leaders who care about your success. A chance to make a real impact: From serving clients with integrity to giving back to our communities, your work at Hylant will matter—locally and globally. We invest in our people through programs like the Hylant Career Academy, Leadership Catalyst, and Hylant MBA, and we celebrate the wins—big and small—along the way. If you’re looking for a place where you can grow, belong, and make a difference, we invite you to explore what makes Hylant a destination for top talent—and a place where you gain so much more. Don't see an opening? Submit your resume today.