Job Description: The RCO Manager of Cash Management -Payment Posting is responsible to oversee all facets of patient payments, daily deposits, ERA, and EFT maintenance. This includes ensuring the accurate and timely processing of patient payments, active participation in system integration testing, serving as a subject matter expert for payment posting, actively staying abreast of best practices, and working towards achieving executive goals, optimizing revenue cycle performance, and ensuring the financial stability of the organization.
Essential Functions
Provides leadership and direction to Payment Posting team, including hiring, training, coaching, performance reviews and terminations. Plans, develops, implements, and communicates operational initiatives to improve the efficiency of the Payment Posting team. Provides project guidance to successfully implement efficient posting processes. Maintains and improves department operations by monitoring system performance, identifying and resolving problems. Manages communication and processes between departments involved in the revenue cycle and identify areas for improvement. Establishes productivity monitoring for the department staff to maximize resources and results. Monitors key performance metrics, addresses issues in a timely manner to improve performance and resolve issues. Acts as a technical expert, maintaining current working knowledge of Billing, Payment Posting regulations. Ensures department compliance with HIPAA guidelines, HR policies and other corporate initiatives. Develops and documents processes and policies for the department. Conducts regularly scheduled meetings to communicate issues regarding compliance with established procedures and overall work unit effectiveness Skills Leadership Analytical Collaboration Communication Decision-Making Delegation Problem Solving Process Improvement Team Building Time Management
Qualifications
Required Demonstrated experience in healthcare revenue cycle operations. Demonstrated experience leading a successful team within healthcare revenue cycle operations. Demonstrates in-depth knowledge of EOB interpretatiion. Demonstrates strong knowledge of healthcare billing requirements. Demonstrated ability to collaborate across teams and departments. Demonstrates strong knowledge of Microsoft office programs. Preferred Bachelor’s degree in healthcare management, finance, or related field from an accredited institution.
Education
is verified. Epic experience. Five (5) years of experience in Healthcare Revenue Cycle (Payment Posting, Claims, billing, and Insurance and Follow up) Three (3) years of supervisory experience. HFMA Certification
Physical Requirements
Ongoing need for employee to see and read information, documents, monitors, identify equipment and supplies, and be able to assess customer needs. Frequent interactions with providers, colleagues, customers, patients/clients, and visitors that require employee to verbally communicate as well as hear and understand spoken information, needs, and issues quickly and accurately. Manual dexterity of hands and fingers to manipulate complex and delicate equipment with precision and accuracy. This includes frequent computer use for typing, accessing needed information, etc. May have the same physical requirements as those of clinical or patient care jobs, when the leader takes clinical shifts. For roles requiring driving: Expected to drive a vehicle which requires sitting, seeing and reading signs, traffic signals, and other vehicles. Location: Peaks Regional Office Work City: Broomfield Work State: Colorado
Scheduled Weekly Hours
40 The hourly range for this position is listed below. Actual hourly rate dependent upon experience. $34.01 - $52.51 We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged. Learn more about our comprehensive benefits package here. By applying for a position with Intermountain, I acknowledge that I will comply with all applicable Intermountain policies and expectations. If applying for a remote or hybrid role, this includes remote work expectations related to confidentiality, information security, work schedules, conflicts of interest, and use of company equipment. I further acknowledge that outside employment or activities may not interfere with job responsibilities or create a conflict of interest with Intermountain. Actual or reasonably perceived conflicts may be grounds for disqualification from consideration or, if hired, corrective action up to and including termination of employment. Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process. All positions subject to close without notice. Headquartered in Utah with locations in six primary states and additional operations across the western U.S., Intermountain Health is a nonprofit system of 34 hospitals, 400+ clinics, a medical group of more than 4,800 employed physicians and advanced care providers, a health plan division called Select Health with more than one million members, and other health services. Helping people live the healthiest lives possible, Intermountain is widely recognized as a leader in clinical quality improvement and efficient healthcare delivery. Join our world-class team and embark on a career filled with opportunities, strength, innovation, and fulfillment. To find out more about us, head to our career site here. Sign up for job alerts! Click ‘sign in’ at the top right corner, create a candidate account, and when we have opportunities that meet your interests, you will receive an email with the job details. Intermountain Health strives to make the application process accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact 1-800-843-7820 or email recruitment@imail.org. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. Introduce yourself to our Talent Acquisition team and we will get in touch if there is a role that seems like a good match. Intermountain Health’s PEAK program supports caregivers in the pursuit of their education goals and career aspirations by providing up-front tuition coverage paid directly to the academic institution. The program offers 100+ learning options to choose from, including undergraduate studies, high school diplomas, and professional skills and certificates. Caregivers are eligible to participate in PEAK on day 1 of employment. Learn more. The primary intent of this job description is to set a fair and equitable rate of pay for this classification. Only those key duties necessary for proper job evaluation and/or labor market analysis have been included. Other duties may be assigned by the supervisor. All positions subject to close without notice. Thanks for your interest in continuing your career with our team!