All'intero della Boutique Fragrance & Beauty di Chanel, situata a Firenze, la risorsa in stage supporterà il team e il tutor nella vendita e nella gestione quotidiana delle attività della boutique. Tasks: Processo di vendita: Client Experience Chanel. Attività di clienteling: Gestione delle relazioni e fidelizzazione della clientela. Rifornimento prodotto ed esposizione: Supporto nella gestione degli stock e nell’allestimento degli spazi espositivi. Formazione tre assi: Approfondimento sulle aree skincare, make-up e parfum. Collaborazione quotidiana: Lavoro in team per garantire il corretto svolgimento delle attività della boutique. Requisiti: Conoscenza del mondo Beauty e delle nuove tendenze Diploma nel settore Beauty Predisposizione alla puntualità e precisione Ottime capacità relazionali Capacità di ascolto ed empatia Energia, motivazione ed entusiasmo Forte orientamento alla collaborazione e allo spirito di squadra Conoscenza fluente della lingua inglese, scritta e parlata Durata: 6 mesi Chanel is a world leader in creating, manufacturing and distributing luxury products, including Ready-to-Wear, Accessories, Fragrances, Makeup, Skincare, Jewellery and Watches. Founded by Gabrielle Chanel in 1910, the House remains dedicated to quality craftsmanship and offering high-end creations. At present, Chanel employs more than 32,000 people worldwide. As an independent company, its core values are grounded in: Exceptional creation and client experience Nurturing human potential Having a positive impact – on people, the environment and communities around the world. As part of this, the House promotes arts, culture and creativity, while investing significantly in key areas including research & development, sustainability, and innovation. Chanel is dedicated to creating the conditions for people to perform at their best, building on their strengths and enabling them to benefit from new opportunities. It offers a unique working environment where people are given time to understand the brand, the business, and develop their personal motivations. This means everyone can grow, continue to be inspired and feel included, now and in the future. The company fosters true collaboration and respect for all, grounded in the belief that diversity is essential to the success of the organisation and its people. Chanel remains committed to rewarding people competitively, as well as offering initiatives such as wellbeing programmes, learning and development opportunities, and parental leave for all parents globally.