The Role Build trusted AI experiences that support healthcare workflows and members of the care team such as pharmacists, nurses, and the patients themselves. At Wolters Kluwer Health, the UpToDate suite supports millions of clinical decisions every day. As healthcare organizations adopt AI at scale, we are building tools that fit naturally into care delivery -- supporting clinical judgment, reducing friction, and helping care teams work more effectively. As Senior Product Manager, Clinical AI Workflows, you will play a core role in developing AI-enabled experiences for a range of healthcare professionals and use cases that support patient care. Working under product leadership, you will own discovery and delivery for defined capabilities; partner across clinical, technical, design, customer-facing, operational, and commercial teams; and help translate complex workflow needs into practical, responsible AI product experiences. This role focuses on practical innovation: building solutions that deliver measurable value while meeting the trust, safety, regulatory, and implementation expectations of high-stakes healthcare environments. What You'll Do Drive discovery and delivery for defined AI-enabled clinical workflow capabilities that support adoption, efficiency, customer value, and measurable outcomes. Develop a deep understanding of clinical and care team workflows—including operational challenges, adoption barriers, integration needs, regulatory requirements, and appropriate human oversight. Shape AI experiences that support workflow fit, transparency, decision-making, and responsible use. Conduct customer conversations, experiments, and pilots that generate feedback, analytics, and operational signals. Define success metrics tied to adoption, workflow impact, satisfaction, efficiency, trust, business outcomes, and user value. Partner with engineering, clinical, UX, analytics, customer-facing teams, marketing, and other stakeholders throughout the product lifecycle. Make decisions that balance customer value, workflow fit, trust, operational complexity, cost, and risk. Communicate product roadmap, priorities, risks, and tradeoffs clearly across teams and leadership. What You'll Bring 5+ years of product management experience in healthcare, enterprise SaaS, workflow, or data-driven products. Strong product discovery and execution skills, including customer research, experimentation, roadmap development, and metrics-driven decision-making.
Experience
translating complex customer and workflow problems into product requirements, experiments, and measurable outcomes. Ability to partner closely with engineering, design, clinical, commercial, and customer-facing teams from discovery through delivery. Strong communication, analytical thinking, stakeholder management, and influencing skills. Curiosity and learning agility around AI, automation, and emerging technologies. Ability to operate in ambiguity and make sound product decisions in complex, regulated healthcare environments. Preferred Background
Experience
leading AI-enabled or data-driven products from concept through launch. Practical understanding of generative AI, workflow automation, recommendation systems, retrieval-based systems, or applied machine learning concepts.
Experience
with clinical workflows, care team workflows, patient education, healthcare content, or clinical decision-support products. Familiarity with human-in-the-loop workflows, responsible AI practices, or AI evaluation approaches. What Success Looks Like Product teams have clear priorities and validated learnings for AI-enabled clinical workflow opportunities. New capabilities improve workflow fit, user satisfaction, adoption, and measurable customer value. AI experiences are designed with appropriate transparency, human oversight, and responsible use practices. Product decisions balance customer value, business impact, operational complexity, cost, and risk. #LI-Hybrid Our Interview Practices To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we’re getting to know you—not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process. Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process. Compensation: $128,900.00 - $226,050.00 USD This role is eligible for Bonus. Compensation range listed is based on primary location of the position. Actual base salary offer is influenced by a wide array of factors including but not limited to skills, experience and actual hiring location. Your recruiter can share more information about the specific offer for the job location during the hiring process. Additional Information: Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request. If making a difference matters to you, then you matter to us. Join us, at Wolters Kluwer, and be part of a dynamic global technology company that makes a difference every day. We’re innovators with impact. We provide expert software and information solutions that the world’s leading professionals rely on, in the moments that matter most. You’ll make a real difference in the lives of millions of people. Together with our customers, we help to advance sustainability, health, justice, prosperity, and commerce around the world. You can thrive at Wolters Kluwer, where diversity is core to our collective strength and high performance. Be your unique self, share your creative ideas, do your best work, and take time to grow in our caring and inclusive culture where you can belong. Wolters Kluwer reported 2025 annual revenues of €6.1 billion. The group serves customers in over 180 countries, maintains operations in over 40 countries, and employs more than 21,000 people worldwide. Our customers work in industries that impact the lives of millions of people every single day. Our mission is to empower our professional customers with the AI-powered solutions they need to make critical decisions, achieve successful outcomes, and increase productivity. We deliver trusted, AI-powered expert solutions that combine deep domain knowledge, proprietary content, and advanced technology to provide expert-validated insights, automate workflows, and drive better outcomes. Today, nearly 70% of our digital revenues come from AI-powered solutions, reflecting our strategic focus on embedding AI into professional workflows and delivering measurable productivity gains. We are committed to helping professionals navigate complexity, improve the way they work, and solve critical challenges through cloud-based, AI-powered platforms that integrate seamlessly into their workflows and ecosystems. Our solutions are designed to deliver impact when it matters most, especially in high-stakes environments where accuracy and trust are essential. With a nearly 190-year legacy, Wolters Kluwer continues to evolve its portfolio of digital solutions and services to meet the changing needs of professionals worldwide, enabling them to work faster, make smarter decisions, and deliver better outcomes. For more information about our solutions and organization, visit www.wolterskluwer.com, or follow us on LinkedIn, Instagram and Facebook. Wolters Kluwer has a dedicated team of experienced talent acquisition professionals who are ready to hear what makes you tick and share how Wolters Kluwer can help you achieve your goals and ambitions. Here Rasi Fawaz shares some tips on what recruiters are looking for on a resume. As a global organization, we recognize that solving a wide range of complex problems requires diverse perspectives and innovative thinking. We know that bringing our best to our customers, communities, and other key stakeholders requires a highly engaged and talented workforce – one that represents the diversity of those we serve and the communities where we live and work. We aim to provide a welcoming environment and equitable opportunities for all employees regardless of background, nationality, race, ethnicity, gender, gender identity, age, sexual orientation, marital status, disability, or religion. This principle is ingrained in our company values and articulated in our Code of Business Ethics. At Wolters Kluwer, you’ll feel valued for your contributions, and you’ll know that your health, safety, and well-being are important to us. Our well-being benefits provide tools, programs, and resources to help our diverse employees feel healthy, happy, safe, and prosperous. Our global Together we thrive well-being program reflects our commitment to supporting colleagues across physical, mental, social, and financial well-being. That commitment has been recognized externally through Ragan’s Top Places to Work for Employee Wellbeing: Large Organization in 2024. More recently, Wolters Kluwer was recognized by Forbes as one of America’s Best Large Employers 2026 and America’s Best Employers for Engineers 2026. In 2025, Wolters Kluwer was also recognized by Forbes as one of America’s Best Employers for Women. To ensure we continue to drive innovation that enables us to develop products and services to best serve our customers, we cultivate a workplace culture rooted in mutual respect, bringing forward insights from a wide range of backgrounds, perspectives, and experiences. We are also committed to complying with laws requiring equal opportunity in hiring, promotion, and other employment decisions. All qualified applicants will receive consideration without regard to race, color, religion, sex (including pregnancy, gender identity, transgender status, and sexual orientation), national origin, disability, age, genetic information, veteran status, or any other characteristic protected by applicable law, and we do not tolerate discrimination on any of these bases. GDPR Wolters Kluwer (“we” or “us”) wants to inform you about the ways we process your personal information. In this Privacy & Cookie Notice we explain what personal information we collect, use and disclose. 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