Who We Are At JD.com, also known as JINGDONG, we are building one of the world’s most trusted technology and supply chain ecosystems. What started as a bold idea in China has evolved into a NASDAQ-listed, Fortune 44 global enterprise serving over 700 million active customers. Powered by advanced logistics, innovative technology, and a commitment to integrity, JD.com operates across retail, logistics, technology, property and more, creating solutions that make everyday life smarter, faster, and more connected. Our Global Reach JD.com is expanding its international footprint through a digitally intelligent, cross-border supply chain and world-class logistics network, supported by platforms such as Joybuy, which brings trusted products to customers worldwide. Today, our teams operate across China, the U.S., U.K., Netherlands, France, Germany, Spain, Brazil, Hungary, Japan, South Korea, Australia, Thailand, Vietnam, Malaysia, Indonesia, Saudi Arabia, the UAE and beyond, reaching customers in every corner of the world. Learn more about who we are and what we do: https://corporate.jd.com/
What We Offer
Joining JD.com means becoming part of a company where people, innovation, and impact go hand in hand. We offer a competitive salary, a great location, and a supportive, people-first culture where your growth truly matters. With access to global projects, learning opportunities, and an inclusive environment that values every voice, you’ll have the space to shape the future with us. About The Team You’ll be joining the JD.com team, which values collaboration, ownership, and a commitment to delivering high-quality results in a fast-paced, dynamic environment. Key
Responsibilities
Financial Planning & Forecasting Lead annual budget exercise, quarterly rolling forecasts and long-term business plan for innovative retail portfolio. Track budget execution, conduct in-depth variance analysis between actual vs budget/forecast/prior year, identify root causes and propose actionable improvement plans. Commercial Performance & Profitability Analysis Own monthly management reporting, business review pack and core KPI monitoring (GMV, gross margin, store-level unit economics, inventory turnover, marketing ROI, occupancy cost, labour efficiency etc.). Conduct deep-dive analysis on channel, category, store and promotion profitability; uncover risks and growth opportunities for omnichannel retail operations. New Initiative & Investment Financial Evaluation Build financial models to assess feasibility of new retail projects: new store opening, pop-up shops, brand cooperation, marketing campaigns, new retail model trials. Deliver business case review, scenario analysis, break-even & payback assessment; support post-launch tracking of project return. Business Partnering & Cross-Functional Collaboration Partner with retail leadership, store operations, merchandising and marketing teams to embed financial discipline into daily commercial decisions. Provide professional financial input on pricing strategy, promotional plan, inventory policy, capex and operating spend control. Translate complex finance data into clear insights for non-finance stakeholders. Risk Control & Process Optimization Support contract financial review, monitor operating cost and working capital efficiency; identify financial risks within retail operation and propose mitigation measures. Continuously improve reporting framework, analytical tools and finance SOPs to fit evolving innovative retail business needs. Stakeholder Alignment & Group Reporting Coordinate with group finance, accounting, tax and audit teams; ensure consistency between local business analysis and group reporting requirements. Support internal & external audit data requests as required.
Requirements
Bachelor’s degree in Accounting, Finance, Economics or related disciplines; professional qualification preferred (HKICPA, ACCA, CIMA, CPA Australia etc.) Minimum 3–6 years relevant experience in Finance Business Partner / FP&A / Commercial Finance, solid exposure in retail, omnichannel, e-commerce or consumer industry; experience in Hong Kong retail market is a strong advantage. Proven capability in financial modelling, budgeting, forecasting and commercial profitability analysis; familiar with retail core metrics and unit economics logic. Advanced Excel skills (VLOOKUP, Pivot Table, financial modelling); experience with ERP systems (SAP/Oracle/NetSuite) or BI tools (Power BI/Tableau) is preferred. Excellent communication and presentation skills; fluent written & spoken English and Mandarin; Cantonese speaking is highly preferred. Commercially minded, strong business acumen, able to work independently in fast-paced, growing innovative retail environment. High attention to detail, strong logical thinking, proactive mindset and good cross-team influencing ability.
What We Offer
Competitive remuneration package with performance bonus Comprehensive employee benefits Clear career development path within regional retail finance team Exposure to cutting-edge omnichannel & innovative retail projects in Hong Kong At JD.com, we’re committed to building a diverse and inclusive workplace where everyone can thrive. We’re proud to be an equal opportunity employer and make all employment decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other protected characteristic. Ready to apply? Take the next step in your career, apply now and explore the opportunities we have to offer. Our growth is creating opportunities. Yours could be next. About us What started as one bold idea in China has grown into one of the world's most trusted technology and supply chain businesses. Today, JD.com (JINGDONG) serves more than700 million customers, using technology, logistics and innovation to create smarter, faster and more connected experiences. From retail and logistics to technology, healthcare and beyond, we're solving real-world challenges and making everyday life easier. As we continue to grow, so do the opportunities for the people who grow with us. Our global business Our teams work across 20+ countries and regions, building smarter supply chains and helping businesses and communities connect across borders. From technology hubs and retail operations to logistics networks and corporate teams, we're creating opportunities to learn, collaborate and make an impact on a global scale. Whether you're joining us in Europe, the Middle East, Asia or the Americas, you'll be part of one global team working towards a shared purpose. So let's do this. Let's deliver joy.