At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you’re passionate about developing your career, while helping others along the way, come join the Broadridge team. Required
Qualifications
& Skills 2-4 years of experience with Managed File Transfer (MFT) solutions. Willing to work with Night Shift Hands-on operational experience with: IBM Sterling File Gateway (SFG) Sterling B2B Integrator (B2Bi) IBM Connect:Direct Sterling Secure Proxy (SSP) Sterling External Authentication Server (SEAS) Sterling Control Center AXWAY MFT Ability to troubleshoot and analyze B2Bi business processes and transmission workflows.
Experience
supporting 24x7 mission-critical applications. Strong working knowledge of UNIX/Linux and Windows operating systems. Understanding of file transfer security concepts such as certificates, encryption, authentication, and ciphers. Ability to analyze logs, identify root causes, and implement temporary fixes or workarounds.
Experience
collaborating with L3 teams for root cause analysis and permanent resolution. Good communication skills with the ability to interact with clients, vendors, and internal stakeholders. Strong organizational skills and ability to manage multiple incidents simultaneously. Preferred (Nice to Have)
Experience
with AWS-hosted MFT environments. Exposure to ITSM tools such as ITSM or Remedy.
Experience
building or maintaining operational dashboards (Control Center, Datadog, Splunk, etc.). We are dedicated to fostering a collaborative, engaging, and inclusive environment and are committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates do their best when they feel safe, understood, and valued, and we work diligently and collaboratively to ensure Broadridge is a company—and ultimately a community—that recognizes and celebrates everyone’s unique perspective. Use of AI in Hiring As part of the recruiting process, Broadridge may use technology, including artificial intelligence (AI)-based tools, to help review and evaluate applications. These tools are used only to support our recruiters and hiring managers, and all employment decisions include human review to ensure fairness, accuracy, and compliance with applicable laws. Please note that honesty and transparency are critical to our hiring process. Any attempt to falsify, misrepresent, or disguise information in an application, resume, assessment, or interview will result in disqualification from consideration. Broadridge Financial Solutions (NYSE: BR) is a global technology leader with trusted expertise and transformative technology, helping clients and the financial services industry operate, innovate, and grow. We power investing, governance, and communications for our clients – driving operational resiliency, elevating business performance, and transforming investor experiences. Our technology and operations platforms process and generate over 7 billion communications annually and underpin the daily average trading of over $15 trillion in equities, fixed income, and other securities globally. A certified Great Place to Work®, Broadridge is part of the S&P 500® Index, employing over 15,000 associates in 21 countries. LinkedIn Facebook Instagram Twitter YouTube Glassdoor The Muse Broadridge is committed to creating an engaging workplace for the most talented associates in our industry. We are dedicated to fostering a collaborative, inclusive, and healthy environment that promotes flexibility and accountability. As a leading provider of technology, communications, and data and analytics solutions to businesses around the world, it is critical that we understand, embrace, and operate in a multicultural environment. Every associate has unique strengths, which, when fully appreciated and embraced, allow individuals to perform at their best, leading to our success. We believe that our associates are our most important asset. Encouraging professional development opportunities is a core part of our culture. Broadridge provides educational opportunities, including formal classes, training programs and events. To enable learning in our hybrid working model, Broadridge has redesigned all development programs for 100% virtual delivery. Our associates have access to 8,500+ online courses covering business, leadership, technical, and function-specific topics through our LinkedIn Learning program.