It's more than a career, it's a calling MO-REMOTE Worker Type: Regular Job Highlights: Lead a team dedicated to delivering high-quality, cost-effective patient care. As the Manager of RN Utilization Management, you'll combine clinical expertise with strategic leadership to oversee care coordination, utilization review, and regulatory compliance initiatives, helping ensure patients receive the right care at the right time while driving exceptional outcomes across the continuum of care. Scheduling & Logistics: The position is fully remote. Candidates must reside in our foot state footprint, MO OK, IL or WI Preference is given to candidates located in the St. Louis region due to the Mission Hill Corporate office location. Standard work hours are Monday through Friday, 8:00 a.m. to 4:30 p.m. Occasional weekend support may be required, as the role includes managing weekend staff. This support is ad hoc and not a formal on-call requirement. Skills & Matching Criteria: Extensive Utilization Management experience or Case Management experience. Strong understanding of CMS, Medicare & Medicaid, and Commercial regulations.
Experience
leading large cross-functional teams at a management level.
Experience
leading denials and appeals resolutions.
Experience
analyzing denial, authorization, and utilization data to identify trends, opportunities, and areas for improvement. Ability to embrace change and promote continuous improvement. Effective leadership through evolving priorities and organizational initiatives. Ability to foster a culture of accountability, collaboration, adaptability, and engagement. Ability to serve as a trusted partner to staff, physicians, and operational leaders.
Job Summary
Oversees the system wide day-to-day operational management of Utilization Management (UM) activities and services and the development of a high performing team. Analyzes the effectiveness of programs and staff. Exercises discretion and independent judgment that directly supports UM activities.
Job Responsibilities
and
Requirements
PRIMARY RESPONSIBILITIES Responsible for department operations, which includes referrals, medical necessity and experimental/investigational reviews, and application of medical policies and business processes. Ensures the quality and accuracy of Utilization Management (UM) review decisions, and the adherence to UM and Care Management departmental policies. Participates in the development of policies and oversee staff activities to ensure compliance with regulatory and accrediting standards. Oversees staffing and productivity and adjusts staffing patterns to provide adequate coverage for UM operations during absences and vacancies. Monitors and adheres to budget. Approves or monitors expenditures, purchases, and other actions to ensure compliance with budget guidelines. Ensures that the UM team meets performance metrics and work plan requirements. Represents UM in the participation on committees, task forces, work groups and multidisciplinary teams, as assigned. Assists with the development, maintenance, and adherence of UM programs and processes. Assists and participates in meeting company and department goals such as quality improvement activities. Recruits, engages, develops, leads, and manages assigned staff. Performs other duties as assigned. EDUCATION Bachelor's degree in nursing EXPERIENCE Two years' acute nursing registered nurse experience and five years' utilization management experience, with two years' of demonstrated progressive leadership experience PHYSICAL REQUIREMENTS Frequent lifting/carrying and pushing/pulling objects weighing 0-25 lbs. Frequent sitting, standing, walking, reaching and repetitive foot/leg and hand/arm movements. Frequent use of vision and depth perception for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors. Frequent use of hearing and speech to share information through oral communication. Ability to hear alarms, malfunctioning machinery, etc. Frequent keyboard use/data entry. Occasional bending, stooping, kneeling, squatting, twisting and gripping. Occasional lifting/carrying and pushing/pulling objects weighing 25-50 lbs. Rare climbing. REQUIRED PROFESSIONAL LICENSE AND/OR CERTIFICATIONS State of
Work Location
Illinois Registered Professional Nurse (RN) - Illinois Department of Financial and Professional Regulation (IDFPR) State of
Work Location
Missouri Registered Nurse (RN) Issued by Compact State Or Registered Nurse (RN) - Missouri Division of Professional Registration State of
Work Location
Oklahoma Registered Nurse (RN) Issued by Compact State Or Registered Nurse (RN) - Oklahoma Board of Nursing (OBN) State of
Work Location
Wisconsin Registered Nurse (RN) Issued by Compact State Or Registered Nurse (RN) - Wisconsin Department of Safety and Professional Services
Work Shift
Day Shift (United States of America) Job Type: Employee Department: 8746020033 Sys First Level Review
Scheduled Weekly Hours
40
Benefits
SSM Health values our exceptional employees by offering a comprehensive benefits package to fit their needs. Paid Parental Leave: we offer eligible team members one week of paid parental leave for newborns or newly adopted children (pro-rated based on FTE). Flexible Payment Options: our voluntary benefit offered through DailyPay offers eligible hourly team members instant access to their earned, unpaid base pay (fees may apply) before payday. Upfront Tuition Coverage: we provide upfront tuition coverage through FlexPath Funded for eligible team members. Explore All
Benefits
SSM Health is an equal opportunity employer. SSM Health does not discriminate on the basis of race, color, religion, national origin, age, disability, sex, sexual orientation, gender identity, pregnancy, veteran status, or any other characteristic protected by applicable law. Click here to learn more. Please note that after August 29, 2026 your Candidate Workday account will be accessed at a new location - Future Candidate Home. Please use this link after that date and update any bookmarks at that time. Create or login to your SSM Health Candidate Workday account to track your application progress and see real-time updates. Remember to keep a record of your login information to access your Candidate Workday account in the future! Current Employees & Contractors – please apply internally via the Career app on your Workday home page. Do not continue here. Visit here for more information.