Posted 6 days ago

Global Key Account Manager-Electronics

CNARH ABB Robotics (Shanghai) Investment Limited China, Shanghai, Shanghai, China
Onsite Full Time

Job description

At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we’ll give you what you need to make it happen. It won’t always be easy, growing takes grit. But at ABB, you’ll never run alone. Run what runs the world. This role sits within ABB's Robotics business, a leading global robotics company. We're entering an exciting new chapter as we’ve announced the plan for SoftBank Group to acquire ABB Robotics. SoftBank is a globally recognized technology group and investor/operator focused on AI, robotics, and next-generation computing. By joining us now, you’ll be part of a pioneering team shaping the future of robotics—working alongside world-class experts in a fast-moving, innovation-driven environment. This Position reports to: Sales Support Manager Mission Statement Drive execution excellence and stable growth within Electronics customer operations by enabling close-loop account management, improving order conversion, and ensuring efficient fulfillment across global manufacturing platforms. Main accountabilities: Commercial – Order Conversion & Base Business Ownership Own FATP base business performance (forecast, revenue, margin) Improve pipeline-to-order conversion rate through early-stage engagement Identify key stakeholders (decision makers / blockers) across Foxconn and end customers Drive RFQ/RFP, pricing, and contract execution Support robot sales and system offerings via channel/SI when applicable Technical – Proposal & Solution Bridging Lead proposal development for core manufacturing processes Translate customer needs into automation/system solutions Support DFM, process optimization, and cycle time improvements Coordinate with engineering teams for feasibility and cost modeling Operational – Close-Loop Execution Drive end-to-end execution across the 3-layer value stack (End user – EMS – Local Sales) Ensure alignment between account strategy and order fulfillment Lead PM/OPM governance for FATP deployment Engineering – Execution & Industrial Integration Support industrial deployment and TPM coordination Ensure automation solutions fit real production environments Enable standardization and replication across FATP lines Minimum

Qualifications

Minimum 4 to 6 years of experience in Operations Management or Industrial Technology, with familiarity in manufacturing technologies. Bachelor’s degree in manufacturing engineering, Mechanical Engineering, Industrial Engineering, or equivalent

Preferred Qualifications

8–12+ years in electronics manufacturing / FATP / automation with deep understanding of FATP manufacturing ecosystem EMS or CM working background is strongly preferred. Strong leadership with multi-stakeholders cross different functional team and cross the countries. Innovative to generate and drive the agile working model together with global engineering team and key countries. Proven experience in managing cross-departmental operational projects. Excellent communication and collaboration skills across cross-functional and cross-regional teams. Strong program management with commercial capability Engineering or technical background preferred

Experience

working across CN / VN / IN manufacturing footprint Strong execution discipline in complex matrix organizations Proven track record in order conversion and delivery Strong problem-solving abilities, with a focus on aligning customer needs with business strategies. A strong customer-oriented mindset. 10% ~ 20% international travel required Proficiency in bilingual communication (e.g., Chinese and English) is preferred. We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe. Why ABB Working at ABB gives you the opportunity to contribute to a healthier and more prosperous world. Add to your story by joining a passionate team, focused on pushing the boundaries of technology to drive performance, shape new business models and find new ways of working that benefit our customers, partners and society. We want you to be proud of being part of ABB. We care At ABB, we care about our people and their stories. We create safe, fair, equitable and inclusive working environments in which our people can succeed and develop, regardless of gender, ethnicity, sexual orientation or cultural, religious or social background. Diverse teams make us stronger. ABB is also committed to a high standard of integrity in everything we do. We grow We help our people succeed and develop, and we empower them to create their own careers at ABB. Our benefits, reward and development programs encompass a wide array of offerings. How to apply Do you want to shape the future, together with us? Get more insights into our recruitment process and find some helpful tips and tricks how to join the team. Make our story your story.