Business Unit: Resolv was formed in 2022, bringing together a suite of industry-leading healthcare revenue cycle leaders with over 30 years of industry expertise, including Ultimate Billing, First Pacific Corporation, Innovative Healthcare Systems, and Innovative Medical Management. Our DNA is rooted in revenue cycle solutions. As we continue to expand, we remain dedicated to partnering with RCM companies that offer diverse solutions and address today's most pressing healthcare reimbursement and revenue cycle operations complexities. Together, we improve financial performance and patient experience, helping to build sustainable healthcare businesses.
Job Summary
The Accounts Receivable Associate is responsible for managing and following up on outstanding claims, ensuring timely collections, and resolving payment discrepancies. This role plays a crucial part in the revenue cycle process by reducing outstanding accounts receivable, improving cash flow, and maintaining accurate financial records. Work Mode: Work from Office Shift Timings: 8pm to 5am/9pm to 6am (Night Shift) Location: Mumbai What We Are Looking For: Primary Functions: Claims Follow-Up & Collections: Monitor outstanding insurance claims and patient balances.Conduct timely follow-ups with insurance providers to ensure claim resolution. Investigate and resolve denials, underpayments, and delays in claim processing. Contact patients for outstanding balances, set up payment plans, and provide billing support Payment Reconciliation & Posting : • Work closely with the payment posting team to ensure correct application of payments and adjustments. • Reconcile daily AR reports and accounts to track collections and pending claims. • Identify and escalate billing errors or discrepancies for resolution. Denial Management & Appeals: • Analyze denial trends and collaborate with the billing team to correct recurring issues. • Prepare and submit appeals for denied or underpaid claims with appropriate documentation. • Maintain records of appeal status and follow up with insurance carriers. Reporting & Compliance : • Generate and maintain aging reports, AR summaries, and collection reports. • Ensure compliance with HIPAA, Medicare, Medicaid, and private payer policies. • Document all collection activities and maintain accurate AR records. Cross-Functional Collaboration : • Work with the billing, payment posting, and coding teams to resolve claim discrepancies. • Communicate with insurance representatives and internal stakeholders to streamline the AR (Mandatory
Qualifications
& Skills): • Bachelor’s degree in Accounting, Finance, Business Administration, or a related field (preferred). • 1+ years of experience in accounts receivable, medical billing, or revenue cycle management. •
Experience
with RCM software (e.g., EPIC, Athenahealth, Cerner, eClinicalWorks, NextGen, Kareo, or Meditech). What Would Make You Stand Out: (Preferred/Good-to-Have Skills) Strong knowledge of insurance reimbursement processes, AR management, and medical billing. Familiarity with CPT, ICD-10, and HCPCS codes for claim verification. Proficiency in Microsoft Excel, financial reconciliation, and reporting tools. Ability to work independently and manage high-volume AR portfolios. Skills/ Behavioural Skills: Problem-Solver: Identifies and resolves healthcare billing discrepancies. Organized: Manages high volumes of medical remittances efficiently. Clear Communicator: Effectively discusses payment issues with healthcare teams. Analytical: Understands healthcare financial data and denial patterns.
Benefits
Annual Public Holidays as applicable 30 days total leave per calendar year Mediclaim policy Lifestyle Rewards Program Group Term Life Insurance Gratuity ...and more! At Harris, we believe great people build great software. We offer an environment where employees are empowered to make a real impact, grow their skills, and shape their careers. Our teams enjoy a supportive, award‑winning culture, a casual and collaborative workplace, and opportunities to learn from a diverse group of businesses and industries. We are financially strong and proudly part of Constellation Software Inc. (CSI), the largest software company in Canada, providing long‑term stability alongside entrepreneurial autonomy. In addition to a competitive compensation and benefits package, we offer meaningful perks, flexibility, and—most importantly—a culture that values people, curiosity, and having fun while doing great work. Follow us on LinkedIn to learn more about our culture, values, and career opportunities. Harris is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Applicants who require a reasonable accommodation due to a disability may contact us by email at HarrisTalentAcquisition@harriscomputer.com. Accommodation requests may be made at any time. This email address is dedicated solely to accommodation requests and cannot be used to inquire about application status. Know Your Rights Poster EO 13496: Notification of Employee Rights under Federal Labor Laws Our commitment to fair and equitable hiring. As part of our recruitment process, we use artificial intelligence (AI) tools during the initial screening phase to help identify candidates whose qualifications most closely align with the requirements of the role. This technology supports efficiency and consistency in the early stages, but it never replaces human judgement. All subsequent evaluations and final hiring decisions are made by our recruitment professionals. AI does not make final hiring decisions.