Posted 6 days ago

Business Process Architect – Salesforce Experience Cloud

A3R0-GTCI Private Limited India, IN Hyderabad
Onsite Full Time

Job description

The Mid-Level Salesforce

Experience

Cloud Developer supports the design, delivery and continuous improvement of customer- and partner-facing B2B portals that serve as the primary digital touchpoint between our company, fleet customers and service providers. This role focuses on implementing Lightning Web Components (LWCs), portal components, integrations, and configurations, delivering best in class user experience. You will partner closely with business stakeholders, UX(?), integration teams, and backend platform owners to deliver portals that are fast, intuitive, secure, and built for long-term scalability. 1.Solution Design & Implementation — Build and maintain portal components using LWCs, Apex controllers and

Experience

Cloud configuration options. Collaborate with designers and business analysts to refine portal UX. Translate dealer feedback into iterative UX improvements. Implement user flows, self-service features, dashboards, and content layouts. Configure profiles, permission sets, sharing rules, and external user management. 2.Integrations & End-to-End Service Flows — Design and implement integrations between

Experience

Cloud and other internal and external systems. Perform integration tasks using REST APIs, Platform Events, or middleware. 3.Performance, Security & Compliance — Ensure the solution meets performance SLAs, role-based access controls, and compliance requirements (PII, regional regulations). Implement monitoring and observability for key performance indicators. Optimize for performance, responsiveness, and accessibility across devices. 4.Platform Delivery & Governance — Follow established policies and best practices for scope definition, implementation, testing, business activation and maintenance. Collaborate with other Salesforce IT teams to establish and enforce platform-wide global standards. Support testing, deployment, documentation, and continuous improvements. 5.Customer

Experience

& Adoption — liaise with internal and external business stakeholders to develop and deliver outstanding role-based user experience and self-service/portal capabilities. Support rollout and adoption with agile project methodology. Goodyear is one of the world's largest tire companies. It employs about 63,000 people and manufactures its products in 48 facilities in 19 countries around the world. Its two Innovation Centers in Akron, Ohio, and Colmar-Berg, Luxembourg, strive to develop state-of-the-art products and services that set the technology and performance standard for the industry. For more information about Goodyear and its products, go to www.goodyear.com/corporate Goodyear is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by law. At Goodyear, we make life's connections easier every day. People around the world count on us to get them where they need to go, now and into the future. But our relentless pursuit of forward motion doesn't just keep the world moving. It shapes a workplace that celebrates our different talents, experiences, and culture. It inspires us to continue developing our skills and encourages our career moves all while keeping us focused on building a better future for our associates, our business, and the planet. Come discover the opportunities ahead with Team Goodyear. Working at Goodyear A true member of the Goodyear hiring team will always interview candidates in-person or over the phone before extending any job offers. Candidates are never asked to download software, provide financial information or send payment as part of the employment process. Goodyear is committed to providing a website that is accessible to the widest possible audience, regardless of technology or ability. If you need reasonable accommodation to complete the online application, or any other part of the employment process, please call the Goodyear Candidate Care Line at 330.796.4500. When contacting us, please provide your name, telephone number, and email address, along with a description of your request for accommodation. Click here for more information about Equal Opportunity laws and here for related information. Reasonable workplace accommodations are considered on a case-by-case basis. Please note that only those inquiries concerning a request for a reasonable workplace accommodation will be responded to. Goodyear is an Equal Employment Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regards to that individual's race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender identity, age, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Click here for more information about Equal Opportunity laws. See Goodyear’s EEO Policy Statement here. Notice: Federal law requires Goodyear to verify the identity and employment eligibility of all persons hired to work in the United States. Goodyear will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I-9 to confirm work authorization. See posters below for details. E-Verify Participation Poster (English and Spanish) If you have the right to work, don't let anyone take it away. Are you an agency Recruiter in the Americas or Asia Pacific? Goodyear’s Global Talent Acquisition team has partnered with Recruitifi for all salaried, non-executive level candidate submissions. To be a part of our agency community please apply here.

Skills and functions

  • Human Resources