Are you passionate about making a difference in people's lives? Do you enjoy working in a service-oriented industry? If so, this opportunity may be the right fit for you! This position is responsible for efficiently coordinating IT support activities within the designated department. This includes supporting IT-related processes, fostering collaboration among team members, and contributing to the overall efficiency of the organization's IT operations. This role… Coordinates IT support requests and ensures timely resolution through effective communication with internal teams and end-users. Manages and optimizes IT support workflow processes to enhance departmental efficiency. Generates reports to support decision-making and process improvements. Maintains standardized procedures to ensure quality IT service delivery and compliance. Collaborates with cross-functional IT teams to address technical issues and achieve IT-related goals. Ensures accurate and timely communication of relevant IT information to stakeholders. Adheres to industry regulations and compliance requirements in IT service-related activities. Participate in other projects or duties as assigned. We are interested in speaking to individuals with the following… High School Diploma required. One (1) plus years of related professional wok experience. Or equivalent combination of education and/or experience. Strong organizational and time management skills to handle multiple IT support requests. Excellent communication and interpersonal skills for effective collaboration with IT teams and end-users. Proficiency in using IT support tools and software to facilitate efficient operations. Adaptable to changing priorities in a dynamic IT support environment. Results-oriented mindset with a focus on achieving IT service-related goals. Ability to provide exceptional customer support and address IT inquiries effectively. Salary: $18.81 – 25.40/hourly The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of the position. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the job. Primarily seated work; extensive computer and telephone use; occasional standing, walking, reaching, bending, and lifting up to 10 lbs. Modivcare’s positions are posted and open for applications for a minimum of 5 days. Positions may be posted for a maximum of 45 days dependent on the type of role, the number of roles, and the number of applications received. We encourage our prospective candidates to submit their application(s) expediently so as not to miss out on our opportunities. We frequently post new opportunities and encourage prospective candidates to check back often for new postings. We value our team members and realize the importance of benefits for you and your family. Modivcare offers a comprehensive benefits package to include the following: Medical, Dental, and Vision insurance Employer Paid Basic Life Insurance and AD&D Voluntary Life Insurance (Employee/Spouse/Child) Health Care and Dependent Care Flexible Spending Accounts Pre-Tax and Post --Tax Commuter and Parking Benefits 401(k) Retirement Savings Plan with Company Match Paid Time Off Paid Parental Leave Short-Term and Long-Term Disability Tuition Reimbursement Employee Discounts (retail, hotel, food, restaurants, car rental and much more!) Modivcare is an Equal Opportunity Employer. EEO is The Law - click here for more information Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled We consider all applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, handicap or disability, or status as a Vietnam-era or special disabled veteran in accordance with federal law. If you need assistance, please reach out to us at hr.recruiting@modivcare.com Due to system issues, if you are unable to search for your application, please reach out to the Talent Acquisition team via email at hr.recruiting@modivcare.com and a member of the Talent Acquisition team will reach out to you within the next 48 business hours. We appreciate your interest in joining Modivcare! Our goal isn’t a number. It’s a difference. Modivcare is leading the transformation to better connect people with care, wherever they are. We serve the most underserved by facilitating non-emergency medical transportation and personal and home care to enable greater access to care, reduce costs and improve outcomes. Please note, Modivcare will never ask any potential applicant for employment for any Personal Identifiable Information via social media. Additionally, Modivcare will never ask any applicant for money. Please be cautious of any individual posing as a recruiter for Modivcare requesting personal identifiable information. If you suspect someone is attempting to collect your personal information or solicits money from you via any social media platform, we encourage you to report such scammers to that platform. Not finding the right fit? Let us know you're interested in a future opportunity by clicking Get Started below or create an account by clicking 'Sign In' at the top of the page to set up email alerts as new job postings become available that meet your interest!