Posted 3 weeks ago

Senior Manager, IT Infrastructure

Company unknown United States of America, Plano, TX
Onsite Full Time

Job description

By living according to a common set of values, we create a culture that unifies, embraces the uniqueness we all bring to the company, and positions Integer for long-term success. At Integer, our values are embedded in everything we do. Customer We focus on our customers’ success Innovation We create better solutions Collaboration We create success together Inclusion We always interact with others respectfully Candor We are open and honest with one another Integrity We do the right things and do things right Accountability &

Responsibilities

Adheres to Integer’s Values and all safety, environmental, security and quality requirements including, but not limited to: Quality Management Systems (QMS), Safety, Environmental and Security Management Systems, U.S. Food and Drug Administration (FDA) regulations, company policies and operating procedures, and other regulatory requirements. Infrastructure Strategy & Technology Evolution Contribute to definition and execution of infrastructure strategies and platform roadmaps Identify emerging infrastructure and cloud technologies with potential applicability at Integer Evaluate new platform capabilities, tools, and services, providing recommendations on fitness, risk, and value Partner with the Head of Infrastructure on long‑term platform direction, investment priorities, and modernization initiatives Balance innovation and stability, ensuring new technologies are introduced responsibly Platform Engineering & People Leadership Provide direct people leadership to infrastructure engineering teams across: Network Server / cloud M365 collaboration Endpoint platforms Set clear expectations, goals, and performance standards for team members Coach and develop team members to increase technical depth, ownership, and operational maturity Build a culture of accountability, collaboration, and continuous improvement Lead staffing, workload prioritization, and skill development for infrastructure teams Infrastructure Operations & Execution Own day‑to‑day infrastructure reliability, availability, and performance Lead operational response for infrastructure incidents and escalations Ensure consistent execution of incidents, problem, and change processes for infrastructure platforms Manage infrastructure vendor and managed service provider relationships Architecture Review Board (ARB) Ownership Chair and own the Infrastructure Architecture Review Board (ARB) Ensure architecture decisions consider: Current operational impact Alignment with future‑state strategy Security and resiliency requirements Use ARB outcomes to inform platform roadmaps and technical investment recommendations Escalate significant architectural or technology risks with options and recommendations Architecture Alignment & Standards Execution Execute against enterprise infrastructure architecture and technology standards Partner with Infrastructure Architects to: Validate design intent Preventing architectural drift Surface technical risk and debt Enforce standard implementation patterns through engineering teams Integration & Continuous Improvement Integrate acquisition resources and technologies into standard infrastructure platforms Drive lifecycle management, modernization, and technical debt reduction Establish and track KPIs for infrastructure health and ARB effectiveness Improve operational maturity and delivery discipline over time Collaboration & Communication Partner with: Service Delivery on infrastructure dependencies impacting users and sites Cybersecurity on secure design, controls, and compliance needs IT leadership on platform roadmaps and investment decisions Communicate infrastructure risks, outages, and delivery status clearly and proactively Performs other duties as required.

Education

&

Experience

Minimum

Education

Bachelor’s degree in Information Technology or related discipline, or with equivalent work experience. Minimum

Experience

10+ years of IT‑related experience in enterprise infrastructure environments 5+ years of demonstrated people‑leadership experience, including leading technical teams and managing performance, priorities, and development 5+ years of experience in infrastructure architecture, engineering, or operations roles

Experience

working in customer service or technical service organizations preferred Knowledge & Skills: Required Strong operational and execution leadership Deep technical knowledge across: Networking Server and cloud infrastructureM365 / collaboration platforms Endpoint and device management Working knowledge of ITSM (Incident, Problem, Change) Ability to lead cross‑domain architecture discussions Vendor and MSP oversight experience Preferred

Experience

operating architecture review processes Exposure to enterprise architecture frameworks

Experience

in regulated or manufacturing environments Travel 10% to 15% Our total rewards program is designed to attract, retain, and motivate associates to contribute to Integer’s success. Our compensation program includes base salary and a cash-based incentive program supporting our pay-for-performance philosophy. We provide a comprehensive benefits package with immediate eligibility including medical, dental, vision, disability, life insurance, and adoption benefits. Parental leave is available after one year. Optional employee-paid programs include supplemental life insurance, critical illness, hospital indemnity and accident insurance. Employees are immediately eligible to participate in the 401(k) plan with company matching contributions. We provide 80 hours (10 days) of company designated holidays per year plus an annual allotment of paid time off. U.S. Applicants: Equal Opportunity Employer. In addition, veterans and individuals with disabilities are encouraged to apply. Integer Holdings Corporation (NYSE: ITGR) is one of the largest medical device contract development and manufacturing organizations (CDMO) in the world, serving the cardiac rhythm management, neuromodulation, and cardio and vascular markets. As a strategic partner of choice to medical device companies and OEMs, Integer is committed to enhancing the lives of patients worldwide by providing innovative, high-quality products and solutions. The company's brands include Greatbatch Medical® and Lake Region Medical®. Additional information is available at www.integer.net. Integer Holdings Corporation (“Integer”) is an equal opportunity employer. We do not discriminate based on race, color, sex, religion, national origin, and on any other protected characteristics. We celebrate our many differences and remain committed to providing an inclusive workplace free from harassment and discrimination. Integer does not discriminate against any applicants or employees because he or she is a disabled veteran, Armed Forces service medal veteran, recently separated veteran, or active-duty wartime veteran, campaign badge veteran, referred to collectively as "Protected Veterans." It is also the policy of Integer to employ and to advance in employment, all people regardless of their status as individuals with disabilities. All employment decisions are based only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation, and selection for training, including apprenticeship, at all levels of employment. Additionally, Integer provides reasonable accommodations to qualified job applicants and associates who need them for medical or religious reasons. If you are interested in applying for an employment opportunity with Integer and believe you will need an accommodation for the application or job interview processes, please contact us at +716-759-5631 or via TalentAcquisition@integer.net so that we may discuss appropriate adjustments to our processes to enable you to be considered for a job opening. This phone number and email address is strictly for the purpose of making a request for an accommodation. Status updates on your application cannot be provided to you through this phone extension or email. For status updates, please log in to https://integer.wd1.myworkdayjobs.com/en-US/External/login For remote eligible job postings, all work should be performed entirely outside of Alaska, California, Hawaii, Maine, Montana, and Washington. To review the Integer Applicant Global Privacy Statement, please click link below for your preferred language: English| Spanish| Malay| Chinese Thanks for your interest in working on our team!!