About Us
Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid. At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters – to you, to your community, and to the world. Progress starts with you. Job Description Program & Governance Management Own and maintain the Data & AI Policy roadmap, including deliverables, dependencies, milestones, and implementation timelines. Coordinate governance initiatives across Legal, Risk, Compliance, Security, Technology, and business stakeholders. Manage governance forums, working groups, action items, risks, issues, decisions, audit findings, and remediation commitments. Monitor progress against commitments and drive accountability to ensure deliverables are completed on schedule. Policy, Standards & Playbook Support Coordinate the review, approval, publication, and maintenance of Data & AI governance artifacts, including policies, standards, playbooks, procedures, FAQs, and implementation guidance. Develop and maintain operational playbooks that translate governance requirements into practical and scalable business processes. Contribute to the drafting, editing, and maintenance of policies, standards, governance documentation, stakeholder communications, and training materials. Facilitate stakeholder reviews and feedback cycles across cross-functional teams. Knowledge Management & AI Enablement Own the organization, structure, and maintenance of the team's documentation repositories and governance knowledge assets. Establish and maintain a centralized source of truth for Data & AI Governance content, ensuring documentation is current, searchable, and consistently maintained. Define and implement standards for information architecture, taxonomy, metadata, document lifecycle management, and content governance. Ensure governance content is optimized for AI-powered search, retrieval, knowledge management, and emerging agent-enabled capabilities. Leverage AI-enabled tools, automation, and agent-based workflows to improve governance operations, content generation, and process efficiency. Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager.
Qualifications
Basic
Qualifications
5 or more years of relevant work experience with a Bachelors Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD
Preferred Qualifications
6 or more years of work experience with a Bachelors Degree or 4 or more years of relevant experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or up to 3 years of relevant experience with a PhD 5+ years of experience in program management, project management, governance, risk, compliance, audit, policy management, knowledge management, or related fields. Bachelor's degree or equivalent professional experience. Visa's standard Manager/Consultant-level qualifications generally require 5+ years with a Bachelor's degree.
Experience
coordinating complex cross-functional initiatives involving multiple stakeholders and competing priorities. Strong organizational skills with the ability to manage multiple workstreams, deadlines, and deliverables simultaneously. Excellent written communication and documentation skills.
Experience
developing presentations, process documentation, procedures, or operational materials.
Experience
supporting governance, risk, compliance, audit, regulatory, or policy-related programs.
Experience
developing or maintaining policies, standards, procedures, playbooks, or other governance artifacts.
Experience
managing audit findings, remediation activities, action plans, or governance commitments.
Experience
establishing or maintaining knowledge repositories, document management processes, or content governance practices. Familiarity with Data Governance, AI Governance, Privacy, Information Governance, or Risk Management concepts.
Experience
with Jira, Confluence, SharePoint, and Microsoft 365 collaboration tools.
Experience
leveraging AI-enabled tools, automation, workflow orchestration, or agent-based solutions to improve business processes. PMP, Agile, or similar project management certification preferred but not required. U.S. Applicants Only The estimated salary range for this position is $146,200.00 to $ 233,700.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity.Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401(k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program. Work Hours Varies upon the needs of the department. Travel
Requirements
This position requires travel 5-10% of the time. Mental/
Physical Requirements
This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers. Visa is an EEO Employer Qualified applicants will receive consideration for employment without regard to race, color religion, sex, national origin, sexual orientation, gender identity, disability or protect veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with the EEOC guidelines and applicable local law. If you thrive on rapid growth and enjoy working alongside positive, driven teammates, you’ll feel right at home here. Help us to uplift everyone, everywhere. Whether you’re starting your career, pushing your capabilities or are a seasoned professional, learn how we can partner to reimagine the world. Introduce yourself to our recruiters and we'll get in touch if there's a role that seems like a good match. At Visa, we are driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid. Our evolving technology keeps us at the heart of the digital economy, connecting people to 80+ million businesses worldwide. Backed by a resilient, proven model, our expanding network fuels growth—for Visa and for your career. Your journey starts here — discover how we hire Ready to take the next step? Learn more about life at Visa, explore our hiring process and get first-hand insights by hearing directly from our recruiters about what to expect. Apply with confidence today! Learn our recruiting process