About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech. The People First culture at TaskUs has enabled the company to expand its workforce to approximately 60,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States. It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment’s notice, and mastering consistency in an ever-changing world.
What We Offer
At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First. As an EHS Compliance Lead you will be responsible for ensuring that all TaskUs sites in Mexico (Tijuana and Puebla) meet 100% of local, state, and federal environmental, health, safety, and civil protection regulations laws. This role functions as a legal and operational compliance partner. Reporting directly to the Mexico Facilities Department with a dotted line to Human Resources, you will serve as a PMO for compliance, implementing mitigation strategies to avoid penalties, site closures, and litigation risks. Key
Responsibilities
1. Regulatory & Permits Management (Local, State, and Federal) Lead the tracking, renewal, and management of all critical facility permits, including, but not limited to: Municipal Permits: Land Use Permits (Licencia de Uso de Suelo), Operating Licenses (Licencia de Operación), and Ad Permits (Permiso de Anuncios). Environmental Permits: Small Waste Generator Registrations (RSU) and Wastewater Discharge Permits (Permiso de Descarga de Aguas Residuales). Civil Protection and Safety: Coordinate and maintain up-to-date Civil Protection Binders (Carpeta de Protección Civil), coordinate evacuation/safety drills, and ensure Fire Department certifications (Medidas de Seguridad e Incendio) and Infrared Thermographic Studies are compliant. Act as the primary point of contact and representative for TaskUs during government inspections (STPS, SEMARNAT, Civil Protection, COFEPRIS, Municipal Authorities, etc.) and coordinate all external vendor activities on-site. 2. NOM compliance (Official Mexican Standards) Implement, audit, and maintain full compliance with the Normas Oficiales Mexicanas (NOM) issued by the STPS and Secretaría de Salud, ensuring active management of: Workplace Safety & Infrastructure: NOM-001-STPS (Workplace safety conditions), NOM-002-STPS (Fire prevention), and electrical/lighting standards (NOM-029-STPS, NOM-025-STPS). Health & Committee Governance: Drive the establishment and execution of the Safety and Hygiene Joint Committees (Comisiones de Seguridad e Higiene - NOM-019-STPS) and the preventive services program (NOM-030-STPS). Organizational Hygiene and Well-being: Partner with HR to monitor Psychosocial Risk Factors (NOM-035-STPS) and safety conditions for Telework (NOM-037-STPS). 3. EHS Strategy, Risk Mitigation & Reporting Conduct comprehensive workplace risk assessments and routine site inspections to proactively identify hazards, recommending immediate corrective and preventive action plans (CAPA). Investigate any workplace incidents, identify root causes, and draft detailed legal/compliance defense files to mitigate litigation risk. Collect, analyze, and report key performance indicators (KPIs) regarding compliance status, hazards, absenteeism trends, and incident rates to global and regional leadership. Oversee the acquisition, proper distribution, and training for Personal Protective Equipment (PPE) where applicable.
Requirements
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Qualifications
Education
Bachelor’s degree in Law (with corporate/environmental focus), Environmental Engineering, Industrial Engineering, Occupational Health & Safety, or a related field. License: Valid and active Occupational Health and Safety License (Cédula Profesional and registrations as Agente Capacitador Externo / Tercer Acreditado are highly valued).
Experience
At least 3 to 5 years of experience leading EHS and regulatory compliance departments in Mexico. Proven experience in BPO, Tech, Shared Services, or highly regulated service/manufacturing industries (experience in Tijuana or Puebla industrial sectors is a plus). Extensive experience successfully managing and solving government inspection audits (STPS, Civil Protection, SEMARNAT) Technical Skills: Deep understanding of the Mexican Federal Labor Law (LFT), environmental laws, and the STPS NOM framework. Proficiency in tracking systems, Excel, Power BI, or project management tools (to operate as a PMO). Language: Professional working proficiency in both Spanish and English. Soft Skills Assertiveness and Negotiation: Ability to interact with governmental inspectors and legal counsels firmly and diplomatically. Project Management (PMO Mindset): Highly organized, capable of keeping strict timelines for compliance trackers. Problem-Solving & Risk Mitigation: Analytical thinking focused on avoiding fines, closures, and litigations. Collaboration & Adaptability: Ability to navigate reporting lines across two distinct departments (Facilities and HR) and manage diverse stakeholder expectations. Location: On-site (Tijuana or Puebla) with travel availability between sites as needed. How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs. DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know. We invite you to explore all TaskUs career opportunities and apply through the provided URL https://www.taskus.com/careers/. Click here to learn more about our #RidiculouslyGood Culture & life at TaskUs. At TaskUs, we put our frontline first, period. We have state-of-the-art workspaces, top-notch benefits, and some of the best teammates in the world. No matter where you are around the globe, we invest in you and your career growth. Join Us! Let's change the way the world works. TaskUs is looking for ridiculously good talent, and we are excited that you are considering TaskUs for your next career step. In doing so, we take your security and safety very seriously to ensure as part of the hiring process. Here are a few things that are important to know about our company and recruiting process: You will never be asked for payment information or banking information during the application or interview process. We WILL NOT ask you for your national ID number (Social Security or Government ID) or date of birth when applying for a position with us Please be aware that scammers may try to take advantage of you by impersonating TaskUs or TaskUs employees in order to access money or personal information and offer false employment opportunities in our name. We have identified several clues to watch out for to help you identify and avoid recruiting scams: TaskUs will never ask for financial information of any kind or for payment of money during the job application process.We do not require any financial, credit card or bank account information and/or any payment of any kind in order to be considered for employment. If you are asked to pay for things like equipment fees, travel fees, or some other deposit or application-processing fee, even if claimed you will be reimbursed, this is not Us. It is a scam. TaskUs does not require personal information including Social Security Number, National ID, Government ID or date of birth as part of the application process. We may ask for basic contact information such as your email address, phone number, and/or home address to ensure we can contact you. If you were contacted by a third-party organization claiming to represent TaskUs or hiring on behalf of TaskUs, or if you were contacted in a chat room such as Google Hangouts, Freelancer.com or Telegram app, you should be careful in sharing any information. TaskUs official chat room is located on our Careers website (taskus.wd1.myworkdayjobs.com/Careers). This is the only chat room where you will find our recruiters.