Posted 5 weeks ago

Technical Customer Engineer II

Nordson PPS (Shanghai) Co. Ltd. China, China - Shanghai - Building 11- East Jiangtian Road- No. 212
Onsite Full Time

Job description

Conducting on –site service for Nordson PPS produce (MD, PELL, EDI ) which comprises installation, Start –up, commissioning, trouble-shooting ,claim management ,training and maintenance. Supervise and execute installation and commissioning of PPS’s product, coordinate all relevant on-site construction with the OEM company /owner .Monitor site progress and report project status to the project Management, Schedule tasks and staff in accordance with contract conditions, customer’s requirement and cost budget. Repair PPS components in Shanghai plant and at customer site. Startup and commissioning of Nordson PPS product at customer site . Ensure that the installation quality. Follow-up open issues until completion of project, submit formal acceptance and archive files and documents on sever. Act professional at site to achieve full customer satisfaction. Recommend spare parts and preventive maintenance service to customer. Familiar with Siemens Step7 / WinCC/ Profile bus. Above 5 Years relevant working experience in site service for Polymer/plastics plants experience in molding company . Ability to independently analysis problems onsite ,customer solution shall be proposed and carried out in close communication with the service Dept. Strong communication skills, result-oriented and with team-spirited ,initiative working attitude and high motivation Willingness to travel frequently ,being able to work under difficult condition and flexible to work overtime and weekends Good Chinese and English communication skills ,Both in speaking and writing are mandatory . At Nordson, we believe that anything is possible. We empower our global team of employees to engineer, manufacture, and market innovative products and systems that are essential to everyday life. These differentiated products and systems are used for precision dispensing and processing and serve a variety of end markets, including packaging, transportation, medical, and electronics. Founded in 1954, we are guided by our values of integrity, respect for people, customer passion, energy, and excellence. We care for our employees and provide them with opportunities to advance their careers and make an impact, inside and outside of work. Nordson is headquartered in Westlake, Ohio, and has direct operations in more than 35 countries to support our products and systems with application expertise and a direct global sales and service organization.