About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech. The People First culture at TaskUs has enabled the company to expand its workforce to approximately 60,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States. It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment’s notice, and mastering consistency in an ever-changing world.
What We Offer
At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First. Job Title: Sales Agent - German-Speaking (Outbound Sales / SDR) Summary The German Sales Agent will be a key driver of business growth by initiating contact, qualifying leads, and executing outbound telemarketing campaigns primarily aimed at customer reactivation within the German market. This role demands native or near-native fluency in German, a proven track record in sales, and exceptional cultural awareness to represent the brand effectively. Key
Responsibilities
Outbound Sales Execution: Conduct high-volume outbound telemarketing calls to a provided lead list, specifically targeting former customers for reactivation and "win-back". Objection Handling & Closing: Employ strong communication and an empathetic approach to effectively handle customer objections and secure net conversions. Lead Qualification & Handover: Identify and qualify new prospects, preparing and scheduling next steps (e.g., deeper discovery calls) for Account Executives as required. CRM and Documentation: Accurately document all sales activities, customer interactions, and lead status in the Customer Relationship Management (CRM) system. Compliance & Strategy: Strictly adhere to all local German telemarketing compliance laws and contribute insights to optimize outbound strategy and improve contact rates. Product Knowledge: Maintain expert knowledge of the company's products and services to articulate value propositions clearly to German-speaking prospects.
Qualifications
Language Fluency: German: Native or near-native fluency (B2+, C1/C2 level) is mandatory for both written and spoken communication, demonstrating high confidence in work settings. English: Professional working proficiency is typically required for internal communication, training, and working with international teams.
Experience
Proven prior experience in outbound sales/telemarketing is mandatory.
Experience
in direct seller support, e-commerce, booking, or technical support is considered relevant and a strong advantage for the profile. Skills & Attributes: Exceptional communication and active listening skills. Strong problem-solving and critical thinking abilities. A high degree of cultural fit for the German market, including adherence to professional workplace standards, language precision, and etiquette. Self-motivated, persistent, and results-driven with a focus on achieving commission-based targets. How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs. DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know. We invite you to explore all TaskUs career opportunities and apply through the provided URL https://www.taskus.com/careers/. Click here to learn more about our #RidiculouslyGood Culture & life at TaskUs. At TaskUs, we put our frontline first, period. We have state-of-the-art workspaces, top-notch benefits, and some of the best teammates in the world. No matter where you are around the globe, we invest in you and your career growth. Join Us! Let's change the way the world works. TaskUs is looking for ridiculously good talent, and we are excited that you are considering TaskUs for your next career step. In doing so, we take your security and safety very seriously to ensure as part of the hiring process. Here are a few things that are important to know about our company and recruiting process: You will never be asked for payment information or banking information during the application or interview process. We WILL NOT ask you for your national ID number (Social Security or Government ID) or date of birth when applying for a position with us Please be aware that scammers may try to take advantage of you by impersonating TaskUs or TaskUs employees in order to access money or personal information and offer false employment opportunities in our name. We have identified several clues to watch out for to help you identify and avoid recruiting scams: TaskUs will never ask for financial information of any kind or for payment of money during the job application process.We do not require any financial, credit card or bank account information and/or any payment of any kind in order to be considered for employment. If you are asked to pay for things like equipment fees, travel fees, or some other deposit or application-processing fee, even if claimed you will be reimbursed, this is not Us. It is a scam. TaskUs does not require personal information including Social Security Number, National ID, Government ID or date of birth as part of the application process. We may ask for basic contact information such as your email address, phone number, and/or home address to ensure we can contact you. If you were contacted by a third-party organization claiming to represent TaskUs or hiring on behalf of TaskUs, or if you were contacted in a chat room such as Google Hangouts, Freelancer.com or Telegram app, you should be careful in sharing any information. TaskUs official chat room is located on our Careers website (taskus.wd1.myworkdayjobs.com/Careers). This is the only chat room where you will find our recruiters.