At Cotality, we are driven by a single mission—to make the property industry faster, smarter, and more people-centric. Cotality is the trusted source for property intelligence, with unmatched precision, depth, breadth, and insights across the entire ecosystem. Our talented team of 5,000 employees globally uses our network, scale, connectivity and technology to drive the largest asset class in the world. Join us as we work toward our vision of fueling a thriving global property ecosystem and a more resilient society. Cotality is committed to cultivating a diverse and inclusive work culture that inspires innovation and bold thinking; it's a place where you can collaborate, feel valued, develop skills and directly impact the real estate economy. We know our people are our greatest asset. At Cotality, you can be yourself, lift people up and make an impact. By putting clients first and continuously innovating, we're working together to set the pace for unlocking new possibilities that better serve the property industry. Job Description: Sr. Professional, Business Systems Analyst – Client Integration & Support Are you a client-facing Business Systems Analyst who thrives on technical problem-solving, debugging, and collaboration? Do you have a project management mindset and a passion for supporting developers through complex integrations? Join our team as a Sr. Professional, Business Systems Analyst, reporting to the Manager of Client Delivery for Cotality. In this role, you will be the primary technical bridge between our clients, their developer teams, and our core platform. You will work closely with new and existing clients expanding their Cotality product offerings, assisting their developers with data mapping, debugging integration queries, and troubleshooting technical roadblocks. Your strong project management skills will ensure timelines are met, deliverables are tracked, and support tickets are resolved efficiently. Key
Responsibilities
Developer Assistance & Support: Act as the primary technical point of contact for client developer teams. Assist them in understanding our data structures, mapping payloads, and successfully integrating with Cotality APIs. Query Debugging & Troubleshooting: Analyze, triage, and debug client API requests, JSON/XML payloads, and data mapping queries to quickly resolve integration errors and data mismatches. Issue & Bug Management: Meticulously track, document, and reproduce technical issues reported by clients. Collaborate with internal engineering teams to expedite bug fixes and system resolutions. Onboarding & Project Management: Utilize strong project management skills to guide clients through the onboarding lifecycle, ensuring integration milestones are hit and timelines are respected. Technical Documentation: Author and maintain clear integration guides, FAQs, data mapping schemas, and troubleshooting documentation to streamline the client onboarding experience.
Job Qualifications
What you will bring: Bachelor's degree in Business, Information Systems, Operations Management, or related field or equivalent experience. Minimum of 5 years of relevant work experience required. Strong expertise in business analysis, process re-engineering (e.g., Lean, Six Sigma), and complex data evaluation required. Proven track record of leading cross-functional process improvement initiatives required. Excellent communication, presentation, and facilitation skills required. Strong analytical and problem-solving capabilities required. Demonstrated ability to drive operational change and manage projects independently required. #LI-RS1 Annual
Pay Range
77,700 - 108,000 USD Application Window: This opportunity is expected to remain posted through the date identified below, subject to business needs. Thrive with Cotality At Cotality, we offer more than just a job, we provide a benefits experience designed to support your whole self. From a flexible working model to competitive time off and standout health coverage with meaningful perks and growth opportunities, our package is built to help you thrive at work and in life. Highlights, depending on role classification, include: Time off: Generous PTO and 11 paid holidays, plus well-being and volunteer time off. Family Support: Up to 16 weeks of fully paid parental leave and a baby stipend. Health: Multiple medical plan options with mental health and wellness support offerings. Retirement: 401(k) with company match and vesting after one year. Financial Perks: $400 annual well-being stipend and tuition assistance up to $5,250. Extras: Recognition Rewards, Referral bonuses, exclusive discounts and more! Cotality is an Equal Opportunity employer committed to attracting and retaining the best-qualified people available, without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability or status as a veteran of the Armed Forces, or any other basis protected by federal, state or local law. Cotality maintains a Drug-Free Workplace. Cotality is fully committed to a work environment that embraces everyone’s unique contributions, experiences and values. We offer an empowered work environment that encourages creativity, initiative and professional growth and provides a competitive salary and benefits package. We are better together when we support and recognize our differences. 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Speaking of fresh starts—if you’re thinking about making a change, and you’re someone who wants to work for a growing company with a people-first culture which has earned us Great Place to Work recognitions in six countries, apply today! Cotality is an Equal Opportunity employer committed to attracting and retaining the best-qualified people available, without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability or status as a veteran of the Armed Forces, or any other basis protected by federal, state or local law. Cotality will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants. If you need reasonable accommodation to complete the on-line application, please contact Talent Acquisition at careers@cotality.com or 1-866-224-2086. 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If you believe you have been contacted by anyone misrepresenting themselves as an employee of Cotality or a Cotality recruiter, please contact Cotality at careers@cotality.com. Please be advised that all legitimate correspondence from a Cotality employee will come from "@Cotality.com" or "@CoreLogic.com" email accounts. Cotality will not interview candidates via text or email. Our interviews will be conducted by recruiters and leaders via the phone, zoom/teams or in an in-person format. Cotality will never ask candidates to make any type of personal financial investment related to gaining employment with the Company. Please click here to view the Cotality Applicant Privacy Statement. By providing your telephone number, you agree to receive automated (SMS) text messages at that number from Cotality regarding all matters related to your application and, if you are hired, your employment and company business. Message & data rates may apply. You can opt out at any time by responding STOP or UNSUBSCRIBING and will automatically be opted out company-wide.