Newport News, Virginia Hiring Range $15.60 - $20.25/Hourly Actual pay is determined based on job-related factors such as relevant experience, education, credentials, skills, internal equity, and business needs. Overview The Library Assistant works under the supervision of the Professional Librarian. Provides Library Services by answering questions; locating library materials; compiling, recording, sorting, and shelving library materials; recording identifying data and due date to issue materials to patrons; inspecting returned materials for damage; and monitoring cleaning services. What you will do Demonstrate proficiency in the library management system, pay-for-print software, and other library technologies to support daily library operations. Maintain a working knowledge of library resources, online databases, and library services to assist patrons in locating and accessing information. Provide basic reference assistance and directs patrons to the Librarian for specialized or advanced research support as appropriate. Maintain positive communication with library patrons regarding access to library services throughout Riverside's hospitals and facilities Provide exceptional customer service to students, faculty, staff, and other library users. Demonstrates flexibility and responsiveness in meeting the evolving needs and expectations of library patrons. Anticipate customer needs, exercise sound judgment in resolving service concerns, and initiate appropriate service recovery efforts to enhance the customer's experience. Oversee the safety and security of the library, its contents, and patrons during assigned operating hours. Secure the building (opening and closing), respond to alarms, report incidents, and contact security personnel/emergency responders in the event of an emergency.
Qualifications
Education
High School Diploma or GED, (Required)
Experience
General Administrative Assistant/Secretary experience (Preferred) Hours 10 hours/week; hours between 7:30am-10:30 am To learn more about being a team member with Riverside Health System visit us at https://www.riversideonline.com/careers. If loving your work is important to you, consider a career at Riverside. By joining our team, you can make a difference in people's lives. Our mission is to care for others as we would care for those we love. We extend that sense of caring to every patient, resident and customer, as well as to each member of our team. We offer care at all stages of life, in hundreds of locations, giving you room to grow your career, along with great benefits and perks. At Riverside Health, your trust and safety are our top priorities. Unfortunately, job scams are on the rise across the country, and we want to help you feel confident in knowing what is — and is not — part of our hiring process. Learn more about how to recognize a legitimate Riverside job opportunity and what to do if you suspect a scam by visiting this site.