Posted 1 week ago

Global Payments Academy (Free Training)

Global Payments Process Centre Inc. Philippines, GSC Vertis North
Onsite Full Time

Job description

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow. Ready to take your career global? Make your mark at one of the biggest names in payments. We’re looking for driven individuals to join our GP Academy Free Training Program and become part of our ever evolving team and help shape the future of global commerce. What you’ll own Training & Development: Complete the GP Academy program and build foundational skills in customer service and payments. Customer Support Readiness: Learn how to handle inquiries across channels with professionalism and confidence. Tools & Process Familiarity: Gain hands-on knowledge of systems, workflows, and best practices used in a global payments environment. What you’ll bring Open to college, SHS, or high school graduates, including fresh graduates, undergraduates, and career shifters who are eager to start a career in customer service. Strong willingness to learn, with the drive to develop customer service skills and improve English communication in a fast-paced environment. Flexibility to complete a 15–20 day training program with daily allowance and actively participate in all training activities. Amenable to onsite work and shifting schedules, including weekends and holidays, based on business needs. Commitment to go through the full hiring process (virtual or onsite) and pursue opportunities for CSR, TSR, or Back Office roles after training. It’s a bonus if you have Basic background in customer service, BPO, or any client-facing role. Exposure to Microsoft Teams, basic computer tools, or similar systems. Strong typing skills and familiarity with email or chat-based communication. About the team Our inclusive and global teams win together every day. We’re proud to have the best minds in the industry, who you can learn from as you grow your career. The people, the energy, the connections – it’s unmatched. Come and be part of an ever-evolving company and get dynamic opportunities that go beyond borders. What makes a Globalpayer? Globalpayers think like a client, act like an owner and win as one team. We’re curious and innovative – always finding better ways to deliver impact. We empower each other to make decisions, and it’s our passion that drives excellence in everything we set out to do. Does this sound like you? Then you sound like a Globalpayer. Apply now to take your career global. Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact jobs@globalpayments.com. Global Payments and Worldpay recently joined forces, and we’re currently operating across two Workday application systems. If you don’t see one of your applications here, it may have been submitted in the Worldpay Workday system instead. Click HERE to visit Worldpay Workday and view any additional applications. At Global Payments (NYSE : GPN), we empower simple, fast, secure payments for everyone. And to do that, we’ve built a complete, worldwide commerce ecosystem that delivers software and services at scale to millions of companies around the world—from ambitious startups to global enterprises. Our team of 27,000 experts is dedicated to your success. Headquartered in Atlanta, Georgia, we're a Fortune 500® company and a member of the S&P 500 with worldwide reach spanning North America, Europe, Asia Pacific and Latin America. Wherever you are—or wherever you want to be—we’re there, ready to support you. For more information, visit company.globalpayments.com and follow Global Payments on X, LinkedIn and Facebook. Accommodations: Accessibility Requests: If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact jobs@globalpayments.com EEOC Statement: Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. Those applicants requiring reasonable accommodation to the application and/or interview process should notify jobs@globalpayments.com.

Skills and functions

  • Customer Support