Current SIH employees need to apply for positions through our internal job portal. Log in to Workday to apply through the Jobs Hub. Position Summary • Responsible for providing clerical support to the Nursing Unit while serving as a resource to employees, patients, and visitors. The role includes greeting patients and visitors as they enter the Nursing Unit. They are the facilitator of meaningful communication between medical staff and the unit’s administrative needs.

Education

• High School Diploma required or equivalent • Associate Degree preferred Licenses and Certification • NA

Experience

and Skills • Technical

Experience

1 year experience in medical environment with knowledge of Epic preferred. • Proficient in Microsoft Office • Demonstrate exemplary telephone etiquette and possess accurate keyboarding skills Role Specific

Responsibilities

• Answering phone calls and relaying messages to appropriate staff • Performs daily unit audits to ensure proper care and documentation of safety and quality indicators • Act as a liaison between the Nursing Unit, Quality Improvement, Patient Relations, and other Essential Staff • Assists Manager in achieving strategic performance goals • Assists in preparation of and maintenance of fiscal decisions of departments by overseeing inventory ordering and supply/equipment management • Assists manager with all ETO requests, responsible for approving/denying these requests in API after collaboration with Manager • Assists with control of daily staff rosters, collaborates with Staffing Office, communicates staffing concerns with Supervisors and Manager • Completes phone calls as needed, which may include follow up discharge calls and scheduling patient appointments • Programs staff phone assignments each shift into Epic and Responder 5 • Fax appropriate paperwork as needed, including referrals and other follow up items at discharge, prepare transfer packets as needed • Prepare “Downtime” packets and ensure current forms • Maintain cleanliness of Nursing Station, disinfecting counter tops, phones, and other equipment per shift • Serves as department charge champion, assists manager in managing daily financial responsibilities such as invoice approvals • Facilitates communication between patients and families as needed System Resource Management Center Unit coordinator Roles and responsibilities Answering phone calls and relaying messages to appropriate staff and leaders Performs daily audits to ensure complete and accurate timekeeping Assists manager in achieving strategic performance goals Assist in preparation of and maintenance of fiscal decisions of departments by overseeing inventory ordering and supply/equipment management Support and assist in day to day needs of organizations scheduling and incentive applications Data collection and tracking for system resource management center and float pool Schedule and staffing support: Prepare and distribute daily and weekly staffing reports including staffing gaps throughout system Participate and complete special projects related to resource management center and float pool Daily e-filing of system unit level daily rosters and acuity sheets Assist department leadership with interview set up and on-boarding of new employees Compensation (Commensurate with experience): $17.18 To $25.77 To access our

Benefits

Guide/Plan Information, please click the link below: http://www.sih.net/careers/benefits Introduce yourself to our recruiters and we'll get in touch if there's a role that seems like a good match. At Southern Illinois Healthcare, we realize that in order to provide our surrounding communities with excellent care, we must begin by providing our employees with that same care and appreciation. We offer rich opportunities to develop and grow professionally, an environment of excellence in patient care, and the awareness that everything we accomplish is a direct outgrowth of the superb efforts and dedication of our employees. Working to put the right people, exhibiting the right attitude and behaviors, in the right roles is not just a goal, but a priority of Southern Illinois Healthcare. For the health of you and our patients, SIH and SIH Medical Group campuses are tobacco free. For questions or more information about our openings, please email SIH Careers. SIH is an Equal Opportunity Employer including individuals with disabilities and protected veterans. We are excited you are here and are proud to offer experiential learning opportunities for students at every stage of career development. As a student at SIH, you will see first-hand how the work we are doing supports OUR MISSION: to improve the health and well-being of all the people in the communities we serve. Your future is bright, and we are honored that you chose SIH to be part of your career journey. Click here to learn more. The SIH Scholarship Program brings together college scholarship money with hands-on work opportunities. Qualified applicants are eligible for money to cover tuition, lab fees, books, and educational supplies. Please click here to learn more about SIH Scholarship Programs. Begin a rewarding career in healthcare as a Phlebotomy Technician! The SIH Phlebotomy Program allows you to begin working in as few as nine weeks! Click here for more information.