IND Staff Software Engineer - GCC011 We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future. The Hartford’s Corporate IT organization is seeking a highly motivated, detail‑oriented Software Engineer to join Enterprise Risk Management IT (ERMIT) as part of the GIS team. This role’s primary responsibilities are the ownership, administration, stability, security, and ongoing operation of the enterprise ArcGIS platform, supporting critical underwriting, claims, and risk management capabilities across the firm. The position emphasizes end‑to‑end accountability for ArcGIS Enterprise system administration, cloud‑hosted infrastructure, enterprise geodatabases, and automated data and ETL workflows. The successful candidate will own and operate platform components hosted in AWS, spanning both Windows and Linux environments, and will be responsible for driving platform stability, security, scalability, and operational excellence. This role requires strong engineering fundamentals, an AI mindset, deep hands‑on experience with Esri technologies, and the ability to independently manage, evolve, and harden GIS platforms and data pipelines with minimal oversight. Candidates will work closely with peer engineering teams, database and infrastructure partners, and business stakeholders, providing technical leadership while adhering to established standards, operational processes, and security practices.

Responsibilities

Own and operate the ArcGIS Enterprise platform (Portal, Server, Data Store) for The Hartford Support the underlying ArcGIS platform Windows infrastructure, including installations, configurations (ArcGIS Portal, Server, Data Store, IIS, Web Adaptor, Tomcat & Java), server migrations, patch management, and upgrades. Monitor system performance, health, and availability. Maintain enterprise geodatabases (Oracle, PostgreSQL), managing schema objects and content updates, SDE connectivity, and ST Geometry configuration as well as Enterprise Geodatabase upgrades Secure ArcGIS Enterprise content by applying industry best practices for data confidentiality, authentication, and integration with Active Directory/IWA/SAML Manage and maintain ArcGIS Enterprise backup and restore procedures ensuring system resiliency Create and maintain spatial services using ArcGIS Pro projects and Python, including map, feature and geoprocessing service publications Actively leverage AI technologies to improve delivery cycles and workflows Develop Python and PowerShell scripts with ArcPy, ArcGIS Pro Models to automate business and administrative tasks, analytics and data workflows (e.g., ArcGIS API for Python) Operate and troubleshoot automated spatial ETL workflow pipelines Provide Tier-3 escalation support for troubleshooting ArcGIS services, spatial applications, and GIS desktop Create and maintain documentation including technical solutions, designs, Standard Operating Procedures (SOPs) and best practices, and configuration guides for the platforms and workflows to support maintainability and platform stability

Qualifications

3+ years of experience in software engineering and ESRI/ArcGIS Administration In-depth knowledge of ArcGIS Enterprise, ArcGIS Pro, and their various components and licensing models Strong knowledge of Windows/Linux Server administration, IIS, networking, and security concepts Deep experience with relational databases hosting ArcGIS SDE Enterprise Geodatabase, specifically Oracle and PostgreSQL hosting as well as database procedural development, including the use of ArcGIS ST Geometry functions for data management and spatial analysis Proficiency in Python, Arcade, and PowerShell for workflows, geoprocessing, and administration automation as well as exposure to development with AI tools such as Copilot and/or Amazon Q Strong attention to detail and ability to manage multiple changing priorities in a fast-paced environment Ability to work independently while collaborating effectively within an Agile development team Bachelor’s degree in Geography, GIS, Computer Science, or a related field, or comparable experience Preferred Skills &

Experience

Experience

with SQL Server and/or Snowflake databases Background in OOP with experience in Java and Spring Boot and RESTful APIs backend services Familiarity with CI/CD and DevOps tools (GitHub, Jenkins, SonarQube, etc.)

Experience

with AWS cloud environments and migration of ArcGIS Enterprise platforms

Experience

with FME (Feature Manipulation Engine) Administration Esri Technical Certification or GISP (Certified GIS Professional) Ability to stay current on new Esri releases, technologies and products, and understand their impacts to the application portfolio and business environment

About Us

| Our Culture | What It’s Like to Work Here Every day, a day to do right. Showing up for people isn’t just what we do. It’s who we are – and have been for more than 200 years. We’re devoted to finding innovative ways to serve our customers, communities and employees—continually asking ourselves what more we can do. Is our policy language as simple and inclusive as it can be? Can we better help businesses navigate our ever-changing world? What else can we do to destigmatize mental health in the workplace? Can we make our communities more equitable? That we can rise to the challenge of these questions is due in no small part to our company values that our employees have shaped and defined. And while how we contribute looks different for each of us, it’s these values that drive all of us to do more and to do better every day.

About Us

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