Who We Are At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world’s leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people—Kyndryls—that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive. The Role Key

Responsibilities

1. Infrastructure Analysis & Problem Resolution Diagnose and resolve complex issues across servers, networks, cloud, and enterprise infrastructure environments. Conduct root cause analysis, assess risks, and implement preventive measures to ensure system stability and performance. Evaluate, test, and optimize solutions that align with customer requirements, technical feasibility, and project timelines. 2. Solution Design & Integration Design and implement end-to-end infrastructure solutions across on-premises, cloud, and hybrid environments. Integrate systems, applications, and platforms to enable seamless operations and business continuity. Develop and automate workflows, processes, and operational tasks to improve efficiency, consistency, and scalability. 3. Project Delivery & Documentation Lead technical delivery activities from planning through implementation, ensuring quality, reliability, and adherence to timelines. Create and maintain technical documentation, including architectures, procedures, configurations, and knowledge transfer materials. Monitor implementation risks and drive remediation plans to minimize service disruptions. 4. Stakeholder Collaboration & Customer Engagement Collaborate with Architects, Project Managers, Engineers, and other stakeholders to deliver successful project outcomes. Communicate technical concepts, recommendations, and solutions clearly to both technical and non-technical audiences. Build strong customer relationships by delivering impactful, high-quality solutions that meet business objectives. 5. Continuous Improvement & Professional Development Stay current with emerging technologies, industry best practices, and enterprise infrastructure trends. Continuously expand expertise across cloud platforms, enterprise systems, automation, and integration technologies. Pursue relevant certifications and professional development opportunities to support career growth and technical excellence. Your Future at Kyndryl Every position at Kyndryl offers a way forward to grow your career. We have opportunities that you won’t find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here. Who You Are You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others. Required skills and experience: Deep expertise in Infrastructure Architecture with experience driving modernization, platform engineering, and strategic transformation initiatives across hybrid and enterprise-scale environments. Strong hands-on expertise in Cisco NX-OS, VMware NSX, and SolarWinds. Advanced Ansible Automation skills, including designing, developing, and implementing scalable infrastructure automation solutions to improve operational efficiency, reliability, and consistency. Hands-on experience in network infrastructure, virtualization platforms, monitoring solutions, and cloud infrastructure integration.

Experience

supporting and transforming large-scale enterprise environments, including Gen5 and ECaaS Tower environments. Proven ability to lead complex infrastructure projects, define architecture standards, and deliver secure, resilient, highly available, and scalable solutions. Deep expertise in one or more technology domains, including cloud computing, systems engineering, infrastructure, security, networking, software development, and data & analytics. Strong Enterprise IT application and infrastructure experience. Hands-on experience in at least one of the following areas: Software Development DevOps Engineering Systems Administration Systems Architecture Hands-on experience with AWS Public Cloud environments. In-depth knowledge of Windows and Linux Operating Systems. Preferred skills and experience: Familiar with a variety of IT concepts, practices, and procedures Knowledge of design techniques, tools, and principals involved in production of precision technical plans, blueprints, drawings, and models Logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems Analytical and problem-solving skills with high attention to detail

Experience

Minimum 10 years relevant experience Being You The “Kyn” in Kyndryl means kinship, which represents the strong bonds we have with each other, our customers and our communities. We focus on ensuring all Kyndryls feel included and we welcome people of all cultures, backgrounds, and experiences. Even if you don’t meet every requirement, we encourage you to apply. We believe in growth, and we’re excited to see what you can bring. At Kyndryl, employee feedback has told us that our number one driver of employee engagement is belonging. That sense of belonging — being a valued, respected, trusted member of the team — is fundamental to our culture and fueling great experiences for our customers. This dedication to welcoming everyone into our company means that Kyndryl gives you the ability to thrive and contribute to our culture of empathy and shared success. That’s The Kyndryl Way. What You Can Expect Your career with us isn’t just a job—it’s an adventure with purpose. We offer a dynamic, hybrid-friendly culture that supports your well-being and empowers you to grow. Our Be Well programs are thoughtfully designed to support your financial, mental, physical, and social health—because we know that when you feel your best, you do your best. From your very first day, you’ll dive into impactful work that powers the systems our customers rely on every day. You won’t just contribute—you’ll make a difference, tackling meaningful projects that sharpen your skills and fuel your growth. We’re here to champion your journey. With powerful tools to chart your career path, personalized development goals aligned with your ambitions, and continuous feedback to keep you inspired and on track, you’ll have everything you need to thrive and evolve. You’ll develop in-demand skills to grow your career and achieve your ambitions with access to cutting-edge learning opportunities—from certifications with Microsoft, Google, and Amazon to coaching and hands-on experiences. And through it all, you’ll be part of a culture that values empathy, restless learning, and a devotion to shared success. We want you to thrive here—and we’re committed to helping you do just that. Ready to make an impact? Join us and help shape what’s next. Get Referred! If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address. We’re glad you’re here. Take a look around at the many exciting career opportunities we have available and apply today! Can’t find a suitable job opening? Drop off your CV/Resume Drop off your CV/Resume and a Recruiter will reach out with related career information that match your experience and expertise. Sign up for Job Alerts Create your account and then sign up for job alerts. When new jobs become available that meet your criteria, you’ll be alerted right away! At Kyndryl, we achieve progress the world depends on, with purpose. Beginning with the purpose that matters to you. Because here, you will be part of a culture designed with purpose. One that is restless, empathetic and devoted. Where we are committed to sustainable progress for our customers and supporting the communities where we work and live. All of you is what we want. And what we need. Join us, and together, we can advance the vital systems that power human progress.