Summary Job Description: Eligible for Retention Bonus Bonus is reserved for new hires meeting eligibility criteria BHMG Primary Care J'town The Medical Assistant (MA) Admin role will be responsible for the coordination of patient care activities. This position requires a versatile professional who can seamlessly transition between clinical and administrative responsibilities.

Duties

include but are not limited to the following: patient medical history information, navigating electronic health records system (EPIC), scheduling and following up with appointments and assisting with medication fill and refill requests, checking for prior authorizations and scheduling tests, procedures, consultations, and other in basket types as assigned. The MA will communicate with pharmacies, insurance companies, patients and physicians in a respectful manner and will uphold Baptist’s mission and core values that drive service excellence. Perform routine patient assessments, including vital signs, height, weight, and chief complaints. Prepare and maintain examination rooms, ensuring cleanliness and availability of necessary supplies. Manage and update patient medical record. Verify and update patient record to confirm that medical records are correct and up to date, ensuring accurate billing and reimbursement. Answer phone calls, respond to inquiries, and relay messages to healthcare providers. Strive to close care gaps for patients by reviewing reports for overdue preventative diagnostic needs (mammograms, colonoscopy, etc) and assisting to schedule visits. Collect and document all necessary information related to prior authorization process. Complete request forms with accuracy and timeliness. Track and document the status of prior authorization requests in the electronic health record (EHR) system. Monitor the progress of prior authorization request and follow up with insurance companies as needed. Communicate with patients to schedule medical tests, procedures, and consultations based on provider recommendations. Coordinate and schedule appointments for medical tests, procedures, and consultations using scheduling software or electronic health records (EHR). Ensure optimal utilization of available resources, such as equipment and clinical staff when scheduling appointments. Document any changes, cancellations, or rescheduling of appointments promptly. Address scheduling conflicts, cancellations, and other issues quickly; working collaboratively with all relevant stakeholders to find suitable solutions. Minimum

Requirements

High School Diploma or General

Education

Equivalency 1+ year(s) of experience as a Medical Assistant in a medical office, clinic or similar setting required.

Experience

must include direct, hands-on patient care in a clinical setting, such as obtaining vital signs, documenting patient history and medications, and performing clinical procedures (e.g. EKG’s, phlebotomy, administering injections or vaccines). Or Graduate of an accredited Medical Assistant training program, that includes hands on patient experience as part of the curriculum, required. Upon hire, all Medical Assistants will undergo a clinical competency assessment and must successfully complete MA orientation. Those who do not meet the required standards will be enrolled in the Medical Assistant Trainee Program for further development and evaluation. Basic computer skills, experience with EMR System a plus. Basic Life Support from the American Heart Association within 90 days of hire. BAT and DOT certifications required for Medical Assistants in Occupational Medicine within 90 days of hire.

Preferred Qualifications

for a Certified Medical Assistant: Current Medical Assistant Certification from AAMA, AMT, NAHP, NCCT, or AAMP. Or graduate of an accredited LPN or RN program with current unrestricted licensure. Upon hire, all Medical Assistants will undergo a clinical competency assessment and must successfully complete MA orientation. Those who do not meet the required standards will be enrolled in the Medical Assistant Trainee Program for further development and evaluation. Basic computer skills, experience with EMR System a plus. Basic Life Support from the American Heart Association within 90 days of hire. BAT and DOT certifications required for Medical Assistants in Occupational Medicine within 90 days of hire. RMA, CMA, CCMA, Med Assistant, M.A., Medical Office, Vitals, Certified Medical Assistant, Registered Medical Assistant, Clinical Medical Assistant, Back office MA, Bilingual Medical Assistant If you would like to be part of a growing family focused on supporting clinical excellence, teamwork and innovation, we urge you to apply now! Baptist Health is an Equal Employment Opportunity employer. Founded in 1924 in Louisville, Kentucky, Baptist Health is a full-spectrum health system dedicated to improving the health of the communities it serves. The Baptist Health family consists of 10 hospitals, employed and independent physicians, and more than 470 points of care, including outpatient facilities, physician practices and services, urgent care clinics, outpatient diagnostic and surgery centers, home care, fitness centers, and occupational medicine and physical therapy clinics. Baptist Health’s eight owned hospitals include more than 2,300 licensed beds in Corbin, Elizabethtown, La Grange, Lexington, Louisville, Paducah, Richmond and New Albany, Indiana. Baptist Health also operates two joint venture hospitals: the 410-bed Baptist Health Deaconess Madisonville in Madisonville, Kentucky with Deaconess Health System based in Evansville, Indiana, and the Baptist Health Rehabilitation Hospital, a 40-bed inpatient rehabilitation facility with Encompass Health, based in Birmingham, Alabama. Baptist Health employs more than 24,000 people in Kentucky and surrounding states. Baptist Health is the first health system in the U.S. to have all of its hospitals recognized by the American Nursing Credentialing Center with either a Magnet® or Pathway to Excellence® designation for nursing excellence. Baptist Health’s employed provider network, Baptist Health Medical Group, has more than 1,820 employed providers offering care in 78 specialties, including approximately 862 physicians and 958 advanced practice clinicians. Baptist Health’s physician network also includes more than 2,000 independent physicians. EEO Statement: Baptist Health is an Equal Employment Opportunity employer, and seeks to employ individuals without regard to race, color, national origin, gender, sexual orientation, gender identity, age, disability, marital status, citizenship status, military status, religious or political beliefs, protected veteran status, employment status or any other protected class identified in any federal, state, or local law. Baptist Health specifically encourages minority, female, disabled, veteran and other candidates from diverse backgrounds to apply and strengthen our team. Please note that Baptist Health is a drug-free workplace and employment with Baptist Health is subject to post offer, pre-employment drug testing. NOTICE OF NONDISCRIMATION AND ACCESSIBILITY TO SERVICES Persons with hearing and speech impairments can contact Baptist Health facilities by using the Kentucky Relay Service, a toll-free telecommunication device for the deaf (TDD). For voice to TDD, call 800.648.6057. For TDD to voice, call 800.648.6056. Job Applicant Privacy Policy Statement - Job Applicant Privacy Policy