David Kennedy Recruitment is working with a leading Outsourcing/BPO company that is looking to recruit an Polish speaking Content Moderator AI for their office in Lisbon.

Position: Content Moderator AI

Location: Lisbon, Portugal

Work model: on-site

Employment type: Full-time (6 month contract)

DUTIES AND RESPONSIBILITIES:

• Review AI-generated dubbed video content to ensure compliance with platform policies and community guidelines
• Evaluate flagged content and make accurate moderation decisions based on internal procedures and policy guidelines
• Assess translation quality, cultural appropriateness and regional compliance of AI-generated content
• Identify content containing misinformation, hate speech, harassment or other policy violations
• Escalate complex, sensitive or high-risk cases to the appropriate internal teams
• Accurately document moderation decisions using internal systems and tools
• Meet quality, accuracy and productivity targets while reviewing high volumes of content
• Stay up to date with policy changes, moderation guidelines and process updates
• Handle sensitive or potentially disturbing content with professionalism and confidentiality.

REQUIREMENTS:

• Native or fluent Polish, written and spoken (C2)
• Good command of English (minimum B2)
• Strong analytical thinking and objective decision-making skills
• Excellent written and verbal communication skills
• Good understanding of the local market, language and cultural nuances
• Strong understanding of e-commerce platforms and online content ecosystems
• High attention to detail with excellent organisational and time-management skills
• Ability to work efficiently in a fast-paced, high-volume environment
• Resilient and comfortable reviewing sensitive or potentially disturbing content
• Sound judgement, integrity and ability to apply moderation policies consistently
• Customer-focused mindset while maintaining objectivity during content review
• Willingness to work rotational 24/7 shifts, including weekends and public holidays.

BENEFITS:

• Modern office in a city center with open spaces, easy to access with public transportation
• Comprehensive initial training and and guidance to make sure you're well prepared and comfortable at a new workplace
• Support from colleagues with coaching and mentoring opportunities
• Health and Wellbeing initiatives
• Monthly meal allowance
• And many more!!!