Location St. Louis, MO 63110 Scheduled Hours 40 Position Summary Supervises day-to-day financial operations, university billing workflows, and accounts receivable reconciliation across all departments. Coordinates commercial underpayment reviews, contract settlement negotiations, and fee schedule updates to optimize operational efficiency and revenue integrity. Guides a team of reporting analyst to ensure compliance with institutional policies and external healthcare payer requirements. Job Description Primary

Duties

&

Responsibilities

Operational Supervision & Billing Oversight: Oversees the daily workflows of billing operations, charge masters, and account reconciliations. Ensures accurate processing and universal fee schedule alignment across all participating medical and administrative departments. Accounts Receivable & Payer Settlement Management: Monitors open accounts receivable pipelines. Leads complex reconciliation projects, manages contract settlement frameworks with payers (e.g., Aetna Better Health, UnitedHealthcare), and proactively identifies and resolves commercial underpayments. Team Leadership & Mentorship: Supervises, trains, and evaluates professional financial staff. Allocates daily workloads, conducts performance reviews, and builds professional development tracks for team members. Data Analytics & Reporting: Conducts comprehensive departmental financial analyses, such as CPT code utilization and operational variance tracking. Prepares structural financial performance metrics and data summaries for management review. Compliance & Ad-hoc

Duties

Maintains strict adherence to institutional guidelines, internal controls, and HIPAA regulations. Performs other financial operational duties as assigned. Participates in selection process of new employees, training, supervising and evaluating employees; informs employees of changes in the department. Performs other duties as assigned.

Working Conditions

Job Location/

Working Conditions

Normal office environment-Hybrid - position works remotely; however, occasional onsite presence will be required. Primarily remote with the exception of coming into the office at least once a month. Physical Effort Typically sitting at a desk or table Repetitive wrist, hand or finger movement. Ability to move to on and off-campus locations. Equipment Office equipment The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all job duties performed by the personnel so classified. Management reserves the right to revise or amend duties at any time. Required

Qualifications

Education

Associate degree or combination of education and experience may substitute for minimum education. Certifications/Professional Licenses: No specific certification/professional license is required for this position. Work

Experience

Healthcare Administration/Management (5 Years), Finance Or Business Management Areas (5 Years) Skills: Not Applicable Driver's License: A driver's license is not required for this position. More About This Job Required

Qualifications

Five years in healthcare financial operations, billing compliance, or revenue cycle management.

Preferred Qualifications

Bachelor’s Degree in Finance, Accounting, Healthcare Administration, or a related field of study.

Preferred Qualifications

Education

Other bachelor's degree Certifications/Professional Licenses: No additional certification/professional licenses unless stated elsewhere in the job posting. Work

Experience

No additional work experience unless stated elsewhere in the job posting. Skills: Accounting, Accounts Receivable (AR) Analysis, Analytical Thinking, Communication, Confidentiality, Contracts Analysis, Critical Thinking, Cross-Functional Teamwork, Customer Service, Data Analysis, Excel Databases, Finance, Financial Operations, ICD-10 Procedure Coding System, Interpersonal Relationships, Medical Billing, Microsoft Applications, Microsoft Excel, Microsoft Office, Problem Solving, Professional Judgement, Self Motivation, Workday Software, Working Independently Grade C11 Salary Range $58,300.00 - $90,400.00 / Annually The salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget. Questions For frequently asked questions about the application process, please refer to our External Applicant FAQ. Accommodation If you are unable to use our online application system and would like an accommodation, please email CandidateQuestions@wustl.edu or call the dedicated accommodation inquiry number at 314-935-1149 and leave a voicemail with the nature of your request. All qualified individuals must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. Pre-Employment Screening All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening.

Benefits

Statement Personal Up to 22 days of vacation, 10 recognized holidays, and sick time. Competitive health insurance packages with priority appointments and lower copays/coinsurance. Take advantage of our free Metro transit U-Pass for eligible employees. WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%. Wellness Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more! Family We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care? We’ve got you covered. WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us. For policies, detailed benefits, and eligibility, please visit: https://hr.wustl.edu/benefits/ EEO Statement Washington University in St. Louis is committed to the principles and practices of equal employment opportunity. It is the University’s policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity, color, national origin, citizenship (where prohibited by federal law), age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information. Q: Can I create a job alert to notify me when jobs of interest are posted? A: Yes! After you create a Candidate Home account, you can set up and manage job alerts to be sent to you either daily or weekly, according to the filters you select. You can add, edit, or delete job alerts at any time. You will need to opt in to communications from WashU when you set up your first alert and will only receive alerts for jobs posted after the alert has been created. Set alerts today so you do not miss any new opportunities! Washington University in St. Louis' collective success is significantly attributed to the passion and outstanding efforts of our community. Our staff, faculty and trainees are committed to excellence and dedicated to carrying out our missions of research, teaching and patient care. WashU prides itself on being a place where people matter, and serious work is done. Our people work together in an inclusive community that celebrates diverse perspectives, collaboration and innovation. We are a community of individuals inspired to work together to develop big ideas and tackle challenging problems. We value the well-being of our people. WashU strives to create a positive employee experience where staff, faculty and trainees thrive, both personally and professionally. Our employees find meaning, connection and vitality in their work and life with a healthy work-life balance and support to learn, grow and make an impact at WashU, the community and the world. Useful Links Who We Are Human Resources

Benefits

Living in St. Louis Frequently Asked Questions Accommodation If you are unable to use our online application system and would like an accommodation, please email CandidateQuestions@wustl.edu or call the dedicated accommodation inquiry number at 314-935-1149 and leave a voicemail with the nature of your request. Regulatory Postings Know Your Rights: Workplace Discrimination is Illegal Poster (English; Spanish)