Job description, responsibilities and duties Grow your IT career in application support and work with modern technologies like Azure, ITIL, and Scrum. You will collaborate with developers and gain hands-on experience in both operations and deployment processes. This role requires hands-on development experience with PowerShell and SQL. The successful candidate will regularly write, modify, troubleshoot, and optimize scripts, queries, and automation solutions that support banking applications. Plan your next sprint with us, deploy and publish your CV to our DB! Job Responsibilities: Maintaining business application lifecycle – communication with vendor, implementation of changes, ensuring the application meets business requirements Performing administrative tasks on Windows Server/SQL DB stack (e.g., log analysis, service monitoring, basic SQL troubleshooting, configuration checks) and deployment tasks via Azure Pipeline Providing functional and technical support to ING internal end users for the applications used world-wide as the backbone system of the bank Participating in executing ITIL process, such as incident, change and problem management Implementing security measures based e.g. vulnerability management process outcomes, and responding to new threats Working closely with global ING support teams Writing detailed technical documentation and keeping it up to date Executing daily bank procedures The successful candidate has: Willingness to learn Strong technical mindset to be able to provide application support to other IT professionals. 1+ years of experience with Windows Server management 1+ years of experience with SQL server management and SQL querying 1+ years of experience with PowerShell scripting and automation 1+ years of experience of creating and utilizing CI/CD pipelines ITIL certification (nice to have) Professional experience with Incident management & incident handling Problem-solving skills; You’re not satisfied with quick fixes. You seek to quickly identify technical issues and “own the problem until it’s solved.” Basic awareness of security concepts and willingness to learn how to identify and mitigate risks Self-driven approach and ready to take on responsibility Ability to obtain accurate and complete information from end-users to identify their needs and problems and develop responses and solutions Language skills English - Advanced (C1) Number of years of experience Minimal requirement - 1-2 years Preferred requirement - more than 2 years Wage (gross) 1896 EUR/month *By legal requirement we are providing the information about the basic wage component (minimum salary) for the advertised position. Based on your experience/profile, the final financial conditions will be the subject to discuss and negotiate at the personal interview, however, not less than above mentioned minimum salary component. We offer you a bunch of great benefits Friendly working environment You build your own working day - flexible working hours and work from home Daily working time: 7hrs 45min instead of standard 8hrs Daily refreshments - coffee, fruits, drinks Fully equipped gym accessible 24 hours / 7 days per week Game room with unlimited access Modern designed coffee corner and terrace with the grill spot WellbeING Sick leave compensation: up to 80% of the monthly salary Life insurance contribution: up to 22,14 EUR/per month 3rd pillar contribution: up to 3% from your monthly salary 24/7 external mental health support Learning opportunities: internal and external learning programs Regular teambuildings, social events and communities YOU/family/friends time Extra 3 PERSONAL days per year Extra vacation days: up to 10 extra days/per year We welcome your ING-positive friends: referrals starting from 1000 EUR 150€ for childbirth/adoption bonus, wedding day and registered partnership contributions, work anniversary award Our premises are open 24/7 and you can even bring your friends or family along (up to 2 friends to the gym and game room) Extra perks Yearly bonus based on your performance and company’s results Cafeteria points: 50€/month (600€/year) - choose when and how to spend them Home office contribution: 20 EUR/per month Discounts from our and your favorite stores: up to 30% Warm welcome package for your fresh start Pet friendly office We’re a global bank with a strong European base, and our more than 60,000 colleagues serve around 38 million customers and corporate clients in over 40 countries. Joining ING means working with friendly and collaborative people towards making a positive impact on people and planet. We believe in empowering the people around us and our customers to stay a step ahead. Working here means having the autonomy to drive progress, helping to create superior customer value and contributing to our ambition of putting sustainability at the heart of everything we do. Here, we’re more than just a workplace – we’re a community of innovators, problem-solvers, and forward-thinkers, dedicated to making a real impact. Whether you’re just starting your career or seeking the next big challenge, we have opportunities that will inspire and push you to grow. Your future at ING starts with one application. Ready to join? We’ve got plenty of opportunities to match your skills and aspirations! Use the filters below the search bar – like location and job type – to help you find the perfect fit. Start exploring now and discover where your next career move could take you!