At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world. This position reports to: Sales, Service & Project Execution Leader -Taiwan __ Your role and responsibilities In this role, you will have the opportunity to conduct technical discussion with customers and internal stake holders, execute service work with low to medium complexity as per work instructions and in accordance with ABB standard processes, quality standards, and safety guidelines. Each day, you will plan for technical support and execute work on a first-time right approach with customers. You will also showcase your expertise by displaying a clear understanding of sense of urgency and care in your own area of responsibility. The work model for the role is: Hybrid This role is contributing to the Critical Power division in Taiwan. Main stakeholders are customers, subcontractors, and ABB TW and overseas technical, project and quality colleagues. You will be mainly accountable for: Working as a technical point of contact between customers and ABB internal stakeholders, playing a technical communication window role in a project-based business. Performing technical discussion during pre-sales stages, liaise with customers for the technical matters in business development phases. Working with the customer (while on-site) to identify opportunities to improve the customer’s operations and eliminate pain points. Utilizes the local practices to notify the account team about the opportunities. Performing field service tasks, identifying technical issues, and performing analysis through remote or on-site activity in service categories and products. Preparing material lists needed for service activity and ensuring that all materials, parts, and equipment are available and of appropriate quality for service activities. Troubleshooting equipment/process failures, requesting proactive corrective actions, and making recommendations to avoid such issues in the future. Playing ABB PM supervision role while subcontractors are doing the site works at customer sites. Prepares all documents and customer reports to be signed by the customer representative. Qualifications for the role You are passionate about dealing with technical stakeholders and solving technical issues. You have 5 years of experience in semiconductor and/or industrial fields in tool or equipment or related business. Master’s or bachelor’s degree in engineering, EE is preferred. You are at ease communicating in Chinese and English. Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences. Ready to make an impact? Apply today or visit https://www.abb.com to learn more about the impact of our solutions across the globe. Why ABB Working at ABB gives you the opportunity to contribute to a healthier and more prosperous world. Add to your story by joining a passionate team, focused on pushing the boundaries of technology to drive performance, shape new business models and find new ways of working that benefit our customers, partners and society. We want you to be proud of being part of ABB. We care At ABB, we care about our people and their stories. We create safe, fair, equitable and inclusive working environments in which our people can succeed and develop, regardless of gender, ethnicity, sexual orientation or cultural, religious or social background. Diverse teams make us stronger. ABB is also committed to a high standard of integrity in everything we do. We grow We help our people succeed and develop, and we empower them to create their own careers at ABB. Our benefits, reward and development programs encompass a wide array of offerings. How to apply Do you want to shape the future, together with us? Get more insights into our recruitment process and find some helpful tips and tricks how to join the team. Make our story your story.