Role Specific Information Job Description About the Role As Growth and Compliance Coordinator, you will be responsible for managing the health, growth and compliance of mid-tier Marketplace sellers. You will blend seller coaching and lifecycle management with day-to-day compliance monitoring and reporting to ensure sellers are both performing and operating to Kohl’s standards. What You’ll Do Own the day-to-day health, growth and compliance of mid-tier marketplace sellers Manage the seller lifecycle from day one through ongoing optimization Monitor early performance indicators and provide tactical Gross Merchandise Value (GMV), conversion and operational recommendations to ensure sellers progress from activation to optimization Manage a large portfolio of growth tier accounts, conduct regular business reviews, identify high-potential sellers for tier one escalation and serve as the primary operational point of contact for seller questions Maintain operational integrity by monitoring daily seller metrics including fulfillment speed, cancellations, customer ratings and defect rates Issue standardized compliance notifications and tracking remediation timelines and ensure vendor communication logs are accurate and up to date Conduct routine quality checks on seller listings and fulfillment data, documenting and escalating recurring issues to support quality improvement initiatives Generate and distribute recurring sales and performance reports and tracks seller progression and compliance status Deliver regular category insights and competitive gap analysis, partnering with recruitment teams to address assortment gaps and strengthen Marketplace coverage Additional tasks may be assigned What Skills You Have Required 1+ years of experience with digital, supply chain or Marketplace businesses Proficiency in Microsoft Excel Preferred Bachelor's degree
Experience
in third-party omnichannel fulfillment
Essential Functions
The requirements listed below are representative of functions you will be required to perform, however you may be required to perform additional functions. Kohl’s may revise this job description from time to time. To perform this job successfully, you must be able to perform each essential function satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, absent undue hardship. Ability to perform the accountabilities listed in the “What You’ll Do” Section Ability to maintain prompt and regular attendance as set by the company Ability to work at least 8 hours per day, occasionally longer when necessary to meet business needs, 5 days per week Ability to comply with dress code requirements Ability to learn and comply with all company policies, procedures, standards and guidelines Ability to give direction and receive, understand and proactively respond to direction from leadership and other company personnel Ability to work as part of a team and interact effectively and appropriately with others Ability to maintain composure and work in a fast paced environment while accomplishing multiple tasks within established timeframes Ability to satisfactorily complete company training programs Perform work in accordance with the Physical/Cognitive
Requirements
section Physical/Cognitive
Requirements
Ability to use a personal computer for tasks such as communicating, preparing reports, etc. Ability to plan, prioritize and monitor activities across business units Ability to complete or oversee the completion of assigned projects in a timely manner Ability to comply with health and safety standards Our purpose at Kohl's is to take care of families' realest moments. Kohl’s has been caring for families for more than 60 years, both the unique and diverse families that shop us every day and the Kohl’s family we all belong to. Caring is something that is core to who we are as a brand, and we believe that truly caring means being there for the good stuff, the bad stuff and the real stuff. Kohl’s is committed to creating a healthy and safe workplace for our associates. We seek out talent that shares our values and strive to support their journey toward fulfillment at work, at home and within our communities.