Work Flexibility: Hybrid In this role, we are looking for an experienced nurse with operation theatre scrub experience to be a key member of the Commercial team supporting our customers in the Northern Malaysia region. You will be the primary member providing top quality consultative service to our customers before, during and after conventional joint replacement surgeries. This role will be based in Penang, Malaysia What You Will Be Doing: Provide effective technical consultative service to customers before, during and after routine joint replacement cases; driving patient and customer satisfaction Ensure customers comprehend the technical specifications and usage instructions of Stryker products Attend, scrub in and support routine primary surgical procedures Confidently identify and troubleshoot product-related issues related to customers’ application of products Document incidents regarding product performance issues; input into reports regarding these issues according to Company policies Case prearrangement including instrument & implant kits monitoring Provide inventory management and invoicing support at customer location Assist in the return/addition of products resulting from field service issues, stock adjustments, maintenance and admin duties according to Company procedures Support product training to colleagues and/or customers in both one-on-one and in-service settings Keep updated on product knowledge and professional skills through internal training, external seminars and other sources Who We Are Looking For: Bachelor's Degree in Nursing or Health Sciences related fields Scrubbing and Operation Theatre case support experience in hospital settings Good communication skills in spoken and written English Possess the motivation and enthusiasm to positively impact patient outcomes using Stryker products Good interpersonal skills to manage internal and external stakeholders Travel Percentage: 50% Stryker is one of the world’s leading medical technology companies and, together with its customers, is driven to make healthcare better. We offer innovative products and services in Orthopaedics, Medical and Surgical, and Neurotechnology and Spine that help improve patient and hospital outcomes. We are proud to be named one of the World’s Best Workplaces! For more information, visit: www.stryker.com Work Flexibility Remote – Role allows you to work the majority to 100% of time from an alternate workplace. These roles could have travel expectations, and you must work within the country of the job requisition location. Field-based – You can expect to regularly work a majority to 100% of time at customer facilities and has a set territory or expectation to travel within a set boundary. Almost all sales roles would likely be qualified as field-based. Onsite – Role is 100% located at a Stryker facility. Some ad hoc flexibility may be available depending on role, level, and job requirements. Manufacturing roles and any role that requires physical presence at the office would qualify under this category. Hybrid – You can expect to regularly work in both an alternate workplace and a Stryker facility. Roles that are partially remote or co-located would qualify as hybrid, and the expectation to be onsite would be defined and agreed upon by your manager/supervisor.